Well I was kinda of in a little bind. I reached out to Advance America. They stepped right on in and assisted me with just what I needed.
Company replied
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See what reviewers are saying
I went in the location on hickory hill rd in memphis tn Nicole Boyce was very helpful. She was the only one working at the time and she made sure everyone was taken care of she even answered phone cal... See more
Company replied
I witnessed a male customer curse out the manger while she was only trying to be polite he seemed to be drunk, then he threatened HER, now every time I come into this location she’s is very friendly a... See more
Company replied
Pamela process my account in your store At Hickory Hill Road. I entered the store very stressed out about my money needs but Pamela and Nicole make the process so easy and hassle free. They were ver... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
3629 Hickory Hill Road, 38115, Memphis, TN, United States
- 901-547-0821
4.8
Excellent
53 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Help just when you need it!
Well I was kinda of in a little bind. I reached out to Advance America. They stepped right on in and assisted me with just what I needed.
2 December 2022
Reply from Advance America - Memphis - 3629 Hickory Hill Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great customer service
I really appreciate how your business is conducted. Your employees are so caring and they really have patience with you.
5 August 2022
Reply from Advance America - Memphis - 3629 Hickory Hill Road
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Nicole Boyce Great Customer Service
I went in the location on hickory hill rd in memphis tn Nicole Boyce was very helpful. She was the only one working at the time and she made sure everyone was taken care of she even answered phone calls and still managed to take care of everyone in a timely fashion. She was very friendly positive attitude and answered all questions I had making sure I understood everything. I would definitely recommend her customer service to anyone.
18 July 2022
Unprompted review
Reply from Advance America - Memphis - 3629 Hickory Hill Road
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Memphis - 3629 Hickory Hill Road
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great staff and customer service A++++
10 June 2022
Reply from Advance America - Memphis - 3629 Hickory Hill Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Staying cool when faced with an unruly customer
I witnessed a male customer curse out the manger while she was only trying to be polite he seemed to be drunk, then he threatened HER, now every time I come into this location she’s is very friendly and always goes above and beyond for her customers.this company should invest in protecting their employees more often and she was in the store alone he really tried to intimidate her.
6 April 2022
Unprompted review
Reply from Advance America - Memphis - 3629 Hickory Hill Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
She was very kind and polite
31 January 2022
Reply from Advance America - Memphis - 3629 Hickory Hill Road
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Nice kind and very helpful!!!
4 October 2021
Reply from Advance America - Memphis - 3629 Hickory Hill Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Pamela process my account in your store…
Pamela process my account in your store
At Hickory Hill Road. I entered the store very stressed out about my money needs but Pamela and Nicole make the process so easy and hassle free. They were very courteous and respectful to me and my needs and easy to do business with. My hat goes off to Pamela and Nicole. Thank you. Max.
2 October 2021
Reply from Advance America - Memphis - 3629 Hickory Hill Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Amazing loan place
Amazing loan place. The office on Hickory Hill were professional and very courteous. They got me in and out in no time. Definitely coming back and sending referrals.
26 September 2021
Reply from Advance America - Memphis - 3629 Hickory Hill Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Loan was excellent help at the time I…
Loan was excellent help at the time I really needed the money
20 September 2021
Reply from Advance America - Memphis - 3629 Hickory Hill Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
They provide excellent customer service
14 July 2021
Reply from Advance America - Memphis - 3629 Hickory Hill Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Outstanding service always.
7 June 2021
Reply from Advance America - Memphis - 3629 Hickory Hill Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very very excellent Customer Service
Very very excellent Customer Service! Great people!
15 December 2020
Reply from Advance America - Memphis - 3629 Hickory Hill Road
Your business is important to us, thank you for your response!
Great customer service and good…
Great customer service and good communication.
2 March 2020
Unprompted review
Outstanding customer service
19 February 2020
Unprompted review
Great response time and good customer…
Great response time and good customer service.
27 January 2020
Unprompted review
As a previous customer
As a previous customer, I barely had to wait. The representative was AMAZING and made me feel like I got in & out within minutes.
Winchester & Hickory Hill Location, Memphis,TN. 38115
26 January 2020
Unprompted review
Going a great job
15 January 2020
Unprompted review
Y'all alright.
18 December 2019
Unprompted review
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