Good afternoon; I was able to get can extension due to a payroll error @ work on my direct deposit. Although I was a few days late I was able to pay and renew the loan without any additional charges,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
They help me if needed it specially if im short on my budget thank you advance America
Company replied
Excellent customer service the representatives are amiable and easy to talk to. They are always prepared to take care of you.
Company replied
Patty is always helpful and truly is a light! I enjoy our little catch up chats as well whenever I come in.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
26423 Ynez Rd., 92591, Temecula, CA, United States
- 951-296-2250
4.8
Excellent
89 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I think they do a great job
I think they do a great job. Very happy with them, they are very pleasant and very helpful.
21 March 2021
Reply from Advance America - Temecula - 26423 Ynez Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Happy
It's always a pleasure working with miss Patty don't know her last name very friendly helpful informative
8 March 2021
Reply from Advance America - Temecula - 26423 Ynez Rd.
Rudy: Thank you for the positive feedback. We appreciate you choosing Advance America for your loan needs.
This business helped me out with funds…and
This business helped me out with funds immediately and easily just needed a few documents and BAM presto money 🤑💰.
22 February 2021
Reply from Advance America - Temecula - 26423 Ynez Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Terrific Service!
Yesterday I visited the Temecula office of Advance America. A friendly masked employee professionally greeted me. The young lady behind the counter introduced herself and I felt the impression there was a smile behind the PPE. She got right to business, asked me how she could help and shared the products offered my Advance America. My first time visit was handled quickly and very professional. If this young lady is not a manager, she she should be. Patty is an outstanding representative of your organization. Sincerely, Gary Gray
18 December 2020
Reply from Advance America - Temecula - 26423 Ynez Rd.
Thank you for your response and comments regarding our services. We appreciate your business!
I came over from the Murrieta store…
I came over from the Murrieta store where everyone was very nice and professional. I was impressed with Temecula location . I will continue to do business with your company!
2 December 2020
Reply from Advance America - Temecula - 26423 Ynez Rd.
Thank you for your response and comments regarding our services. We appreciate your business!
Courteous and welcoming customer…
Courteous and welcoming customer service rep. Very efficient!
2 December 2020
Reply from Advance America - Temecula - 26423 Ynez Rd.
Thank you for your response and comments regarding our services. We appreciate your business!
I appreciate the simplicity of working…
I appreciate the simplicity of working with Advance America. Thank you for your excellent service!
1 November 2020
Reply from Advance America - Temecula - 26423 Ynez Rd.
Your business is important to us, thank you for your response!
You guys are wonderful
You guys are wonderful! Fast and efficient service and you guys have wonderful customer service. I recommend if you need a short term loan, use advance america!
3 October 2020
Unprompted review
Reply from Advance America - Temecula - 26423 Ynez Rd.
Thank you for your response and comments regarding our services. We appreciate your business!
The New Computers
I love that the Company upgraded with the Brand New Computers. However, the writing is TOO SMALL. The Manager and the other LADIES that work at the Location in Temecula are FANTASTIC! They are very professional and very pleasant and helpful .
7 April 2020
Unprompted review
Reply from Advance America - Temecula - 26423 Ynez Rd.
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Temecula - 26423 Ynez Rd.
Your business is important to us, thank you for your response!
Sandra at the Temecula location is an…
Sandra at the Temecula location is an asset to your company Marabelle and Rachel are an asset to your company in Riverside I’m thankful for advanced America and The persons I have named
12 January 2020
Unprompted review
They do an excellent job
They do an excellent job! I'm always in and out and their employees are so helpful and friendly
4 November 2019
Unprompted review
Helpful
Lexi and Marcos are very helpful. Super friendly. Anything I need them help me with. Very understanding. When you need to get quick money fast go to them. Temecula location
30 August 2019
Unprompted review
The staff at the Temecula location is…
The staff at the Temecula location is the best customer service ever. Friendly kind atmosphere.
D.LaChica 🌼🌸🌷
23 August 2019
Unprompted review
The friendliest staff
The friendliest staff & never crowded. They always accommodate my schedule.
21 August 2019
Unprompted review
So welcoming and kind pleasure seeing…
So welcoming and kind pleasure seeing them
28 July 2019
Unprompted review
Lexi is very pleasant!
27 July 2019
Unprompted review
Easy transaction.
3 March 2019
Unprompted review
Very fast process
Very fast process, no hassle and super understanding when I needed a few days extra to come in and pay off my loan!
24 December 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.