Customer service was great. They were knowledgeable, friendly and respectful. Never had a problem with there website or getting more information about my loan. I will refer to anyone.
Company replied
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See what reviewers are saying
Team Skyland are true professionals. They go above and beyond to make sure that I am taken care of. Melisa and her ladies do this company a great service and I am honored to be able to write a revie... See more
Company replied
The employees at the Advance America Tuscaloosa Alabama location are very sweet, kind, professional and caring about their customers. They go all out to make sure they give you the best help possible... See more
Company replied
My experience was great because the clerk was friendly and knowledgeable about loans. She seemed ready to assist in pleasing customers. I give her a big ok for her kindness at a critical moment. Tha... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1480 Skyland Blvd. E., 35405, Tuscaloosa, AL, United States
- 205-752-2074
4.9
Excellent
90 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Top Tier
Customer service was great. They were knowledgeable, friendly and respectful. Never had a problem with there website or getting more information about my loan. I will refer to anyone.
4 September 2026
Reply from Advance America - Tuscaloosa - 1480 Skyland Blvd. E.
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Easy application
Easy application, decision within minutes, funds deposited next day! No hidden fees, clear contract! Highly recommend!
31 May 2026
Reply from Advance America - Tuscaloosa - 1480 Skyland Blvd. E.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Tuscaloosa - 1480 Skyland Blvd. E.
We're glad to hear we were efficient and timely with your refinance request. Thank you for your positive feedback.
Reply from Advance America - Tuscaloosa - 1480 Skyland Blvd. E.
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
I love Nicole!
I love Nicole!! She has been most helpful, kind to me. Nobody ever wants to have to get a loan but with people like her to help, its been best experience!😊
8 May 2026
Reply from Advance America - Tuscaloosa - 1480 Skyland Blvd. E.
We're happy to hear that you had a positive experience! We appreciate you mentioning how helpful and kind our team member was. Thank you for your feedback!
Reply from Advance America - Tuscaloosa - 1480 Skyland Blvd. E.
We appreciate your positive feedback. We are so happy we could provide the assistance you needed with excellent, friendly service.
Reply from Advance America - Tuscaloosa - 1480 Skyland Blvd. E.
We're happy to hear that your refinancing process was quick. Thank you for your feedback!
Reply from Advance America - Tuscaloosa - 1480 Skyland Blvd. E.
We appreciate your positive feedback and are happy that we could provide the money solutions you needed with ease.
Great service
Great service! Melissa, Nicole and Sharda will give you 5 Star Service! Call to be prequalified today!
6 March 2026
Unprompted review
Reply from Advance America - Tuscaloosa - 1480 Skyland Blvd. E.
We're happy to hear that you had such a positive experience! Thank you for taking the time to share your feedback; we appreciate it greatly!
Nicole was great assisting me in…
Nicole was great assisting me in refinancing my loan on today
25 February 2026
Unprompted review
Reply from Advance America - Tuscaloosa - 1480 Skyland Blvd. E.
Thank you for your response and comments regarding our services. We appreciate your business!
Always come threw for my kids I really…
Always come threw for my kids I really appreciate you all for what you do.....
7 January 2026
Reply from Advance America - Tuscaloosa - 1480 Skyland Blvd. E.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Tuscaloosa - 1480 Skyland Blvd. E.
We appreciate you taking the time to leave us this positive feedback. We are so happy you found our agents friendly.
It was because of my error and the slight delay it brought but it was easy to make contact through text messages and to solve the problem.
One reason I didn't give a 5 star was because of my error and not seeing why it delayed my loan process. But other than that. The process was very convenient and manageable for me to do the process. I like to thank you for allowing me to get a loan because I managed to pay off multiple debt at once and only focusing on one bill and paying backs a lot a lower cost. Thank you
9 September 2025
Reply from Advance America - Tuscaloosa - 1480 Skyland Blvd. E.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
U help me when I need it
3 September 2025
Reply from Advance America - Tuscaloosa - 1480 Skyland Blvd. E.
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Reply from Advance America - Tuscaloosa - 1480 Skyland Blvd. E.
We're happy to hear that our answers met your expectations! Thank you for sharing your positive experience with us.
Thanks Nicole!
8 August 2025
Unprompted review
Reply from Advance America - Tuscaloosa - 1480 Skyland Blvd. E.
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Thanks Nicole for assisting me when I…
Thanks Nicole for assisting me when I need it!
8 August 2025
Unprompted review
Reply from Advance America - Tuscaloosa - 1480 Skyland Blvd. E.
We're happy to hear that we could assist you effectively. Thank you for sharing your positive experience with us; it means a lot!
Reply from Advance America - Tuscaloosa - 1480 Skyland Blvd. E.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Tuscaloosa - 1480 Skyland Blvd. E.
We appreciate your feedback and are so happy to hear our employees were pleasant and helpful during your visit.
My experience was great because the…
My experience was great because the clerk was friendly and knowledgeable about loans. She seemed ready to assist in pleasing customers. I give her a big ok for her kindness at a critical moment. Thank you
30 June 2025
Reply from Advance America - Tuscaloosa - 1480 Skyland Blvd. E.
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
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