What made my experience great was the greeting and the friendly smiling face of the agent. She did her job well by assisting me with the loan and by answering whatever questions I might have had at th... See more
Company replied
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What made my experience great was the greeting and the friendly smiling face of the agent. She did her job well by assisting me with the loan and by answering whatever questions I might have had at th... See more
Company replied
Denice got me pre-qualified over the phone for my installment loan and helped me set up my online account which is good because I live way in Silsbee
Company replied
Whenever I need extra money, they make it really easy to apply for a loan. Also, instead of a check or money order they upload the loan onto your bank card and the money is there.
Company replied
Denise got me the quick cash I needed for vacation. Professional and pleasant lady who explained the simple process
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
990 N. Main St., 77662, Vidor, TX, United States
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Thanks Denise and Jennifer very sweet ladies

Reply from Advance America - Vidor - 990 N. Main St.
Mrs Jennifer was excellent Thanks for the installment loan.

Reply from Advance America - Vidor - 990 N. Main St.
Whenever I need extra money, they make it really easy to apply for a loan. Also, instead of a check or money order they upload the loan onto your bank card and the money is there.

Reply from Advance America - Vidor - 990 N. Main St.
The ladies working at the store in vidor were so wonderful to and helpful to me. I applied online and wasn’t approved but they called me into the store and I was approved. Thank y’all so much ladies.

Reply from Advance America - Vidor - 990 N. Main St.

Reply from Advance America - Vidor - 990 N. Main St.
great job staff was excellent 👏 knowledgeabel painless experience

Reply from Advance America - Vidor - 990 N. Main St.
I came in for a Title Loan and because the lady didn't know how to do her job, I left with a Payday Loan! As we were doing my title loan, an older lady came in to pay on her loan and your employee put the payment on my paid off loan from 2020. So the customer had to come back when she realized the receipt was not in her name. So your employee had to do a hand written receipt for her & then couldn't figure out how to take that payment off my paid account so after 2 hours I had to leave with a Payday Loan!! This lady was very unprofessional and basically said there was nothing she could do until the computer fixed her mistake!!

Reply from Advance America - Vidor - 990 N. Main St.
They always help me with a smile. I will never go any where else, only to the vidor location. They treat me like family!!!
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