Advantage Gold Reviews 1,906

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 128 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and helpfulness, making the process of investing in precious metals straightforward and educational. Many highlight the exceptional customer service, noting that representatives take the time to listen, explain details clearly, and build trust, which is particularly valued when making financial decisions. The overall service is described as excellent, with a smooth and easy user experience from start to finish. However, some people were dissatisfied with certain aspects of their experience, specifically regarding the types of products recommended. A few customers mentioned being sold "specialty" or "proprietary" coins that were not legal tender, despite expressing a desire for real currency. There were also instances where customers felt that the company's recommendations were not in their best interest, and attempts to resolve these issues with management were unsuccessful. Additionally, some reviewers noted a lack of communication when their account executive left the company, leading to a feeling of being uninformed and unassisted.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their professionalism, knowledge,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and knowledge of... See more

Service

Customers consistently note positive experiences with service. Many reviewers highlight the quick service,... See more

Product

Clients share positive opinions on product, with many expressing satisfaction with their gold and silver... See more

User experience

Users describe positive interactions with user experience. Many customers found the process extremely easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Richard was very thorough and patient in guiding me through the key points in adding precious metals into an IRA. He explained the types of metals (and necessary quality) that can be held , the differ... See more

Rated 5 out of 5 stars

I sent an email inquiring about selling my US silver coins held in an IRA account. I got a very promp responsive email with a phone number to call. Representative Jared Franco was very professional an... See more

Rated 5 out of 5 stars

Wow the Advantage Gold team was fantastic. Marcus Watts and Marc Neal were very thorough and truly took the time to explain everything and walk me through the process of setting up my Precious medals... See more

Rated 5 out of 5 stars

Richard made our experience great! He is a wealth of knowledge and was eager to share his knowledge with us even though we didn't make a huge investment. I feel certain that he treated us the same w... See more


Company details

  1. Gold dealer
  2. Investment service

Written by the company

At Advantage Gold, we take pride in being a leading gold IRA company. Our experts have helped thousands secure their retirements through gold IRA rollovers, buying gold online, and gold investing.

Advantage Gold

Written by the company

Voted #1 Trusted Gold IRA Company Three Years in a Row

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 16% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Happy Advantage Gold customer…

I have been using Advantange Gold for years now and could not be happier with their service. They helped me transfer my metals to a vault that is near me and I can access my metals anytime if needed. Advantage Gold keeps me up-to-date and are easy to work with. If you are buying and keeping metals (and everyone should) this is the place to do it.

20 November 2024
Unprompted review
Rated 5 out of 5 stars

Adam is Awesome

I have been working with Adam at Advantage Gold. He has always been very attentive. Quick to get back to me. And has done an excellent job of advising me too. Overall an excellent experience!

17 November 2024
Unprompted review
Rated 5 out of 5 stars

Dealt with Ian Riccardi

Dealt with Ian Riccardi, he was very helpful with me rolling over my Fidelity 401k to a precious metals funded IRA. He walked me through every step and explained everything to me. He was patient with all of my questions. Very Good Experience.

14 November 2024
Unprompted review
Rated 5 out of 5 stars

Comfortable, friendly experience.

Reliable, Honest, information. Felt at ease with my first time purchasing silver and gold coins. Jose made me feel comfortable and answered all my questions. I would certainly work with Jose again for future purchases.

28 October 2024
Unprompted review
Rated 5 out of 5 stars

Helpful Guides

Noel and his coworkers were outstanding. They were very patient with me the entire time and helped me navigate a labyrinth of a system with my previous account holders clearly designed to make people give up. The Advantage team hung in there with me until mission accomplished and I couldn't be happier. My portfolio is now more diversified than ever and I feel confident Advantage was a smart decision. I recommend Advantage to anyone interested in precious metals.

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Advantage Gold does a great job in…

Advantage Gold does a great job in blending solid educational material with excellent service! Every question is always answered thoughtfully, and we've always been given all the time we need when communicating to get all of our questions answered.

2 November 2024
Unprompted review
Rated 5 out of 5 stars

Working with George Bush at Advantage…

Working with George Bush at Advantage Gold has helped me to invest my money wisely in gold and silver. I feel confident that he has given me very sound advance during my 4 year history of doing business with Advantage Gold.

Also when I had to sell my metals I had no problem with George to buying them back from me

31 October 2024
Unprompted review

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