Adventurekings Reviews 408

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

I love leaving a positve product review where possible so I absolutely must do so, regarding the Kings 12V 200Ah Deep Cycle Lithium LiFePO4 Battery. Absolute game changer. For years I've been consta... See more

Rated 2 out of 5 stars

We brought the MT2 trailer back in July 2023. Now to be told by multiple people that the trailer section is no longer and went into liquidation?? Tried to call multiple times in the last 5mths to f... See more

Company replied

Rated 5 out of 5 stars

Quick and Easy Online purchase...however You can stand at the Pickup Counter for 20 minutes before someone comes along to Serve you - not as efficient as it was to Pick Up in store - perhaps Adventur... See more

Rated 5 out of 5 stars

Website is excellent to navigate, payment easy! Info emails forthcoming and delivery a breeze. Only downside is the tracking isn't up to date and Oi could find on the initial order where I could leave... See more

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3.9

Great

TrustScore 4 out of 5

408 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Needed a 3KV generator quickly and…

Needed a 3KV generator quickly and Kings offered the best deal for click and collect. I ordered it and picked it up within 3 hours. It has been running very well for my building site for the last couple of weeks.

2 December 2024
Rated 3 out of 5 stars

Delay in delivery

Delay in delivery

2 December 2024
Adventurekings logo

Reply from Adventurekings

Hi Rachel,

Thank you for taking the time to leave this review, and apologies for the delay in your order. Due to the extensive wait time I have organised for a replacement to be sent out to you.

Regards, Moazam

Rated 1 out of 5 stars

Rubbish customer service

Rubbish customer service, staff sell you products you don’t need for solar set up saying it won’t work without. Try to return useless items but instead hit with a store credit and 10% restock fee.

Train your staff or do you have to do full on research these days before you buy anything ?

29 December 2024
Unprompted review
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Reply from Adventurekings

Hi there,
We appreciate you providing us this contructive feedback on your shopping experience in one of our company stores. We would really like to look into this issue further with you to see if we are able to assist you. If you could please contact us on social@4wdsupacentre.com.au with a screenshot of this review we would be more than happy to have a look into this.
Regards, Courtney

Rated 2 out of 5 stars

Delivery ?

Delivery ?
Emails sent out were Miss leading !
All three items came separately!
One item came via Australia Post to my address!
The other two were dropped in Goondiwindi one at a time, and that’s one hour away!
Ordered as a bundle Christmas present all came separately. Sorry but I won’t be ordering from you again.

5 December 2024
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Reply from Adventurekings

Hi Julie,

Thank you for taking the time to leave this review on your experience and feedback on the courier performance.

Regards, Andrew

Rated 4 out of 5 stars

Ordered via web sire for a click and…

Ordered via web sire for a click and collect… no issues there … collecting it was BS …, first of all the sales assistant wanted me to sign my life way on a ridiculous waver for … which I refused … I still picked up the product… it just seemed a load of BS ..

6 December 2024
Rated 5 out of 5 stars

Happy Customer

The product was exactly as described and delivered right to my door within a couple of days. Excellent service, Adventure Kings.

5 December 2024
Rated 5 out of 5 stars

Excellent

The online ordering is very straightforward and I was able to use PayPal. It arrived extremely quickly and in good order. Thankyou

4 December 2024
Rated 1 out of 5 stars

First time customer of Kings

First time customer of Kings, purchased a fridge from them and realised it did not fit location intended.
Returned it for exchange, their response was yes you can exchange but will cost you a 10% exchange fee.
If you want a credit can only have store credit not money back, oh and this will cost you a 10% surcharge.
Sorry cannot give you your money back, so effectively have just stolen my $408.
I would warn anybody never to deal with this company, based on my experience they are thieves.

24 December 2024
Unprompted review
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Reply from Adventurekings

Hi Garry,

We're sorry to hear that you had a negative experience with our returns policy. If you wish to return an item that does not suit your needs or you do not have a use for it, it does fall under our change of mind policy in which you will receive a store credit. For all change of mind returns, a 10% administrative fee will be deducted from the original purchase amount before issuing the store credit to you.

Regards, Moazam

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