ADVG Reviews 

182
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Placed order through pay pal. Pay pal charged me twice. Emailed ADVG to let them know. Instant response from the lady. Very polite. PayPal within 10 minutes realised their own mistake & refunded me.... See more

Rated 1 out of 5 stars

Won’t answer any calls or emails regarding the equipment malfunctioning - the bike gears don’t alter, the handle bars are exceptionally loose and display screen works sporadically . These things happe... See more

Company replied

Rated 5 out of 5 stars

ADVG review Finally got myself some kettlebells from Jonathan/ADVG today, after months of seeing them advertised on Facebook marketplace. Jonathan answered my queries and allowed me “try before I b... See more

Company replied

Rated 5 out of 5 stars

I first chose this air bike because it was one of the cheapest and it came with a 1 year warranty. The quality is excellent and the performance is amazing. It hardly takes up any room in my very sm... See more

Company details

  1. Exercise Equipment Shop

Written by the company

ADVG, Advanced Gear Fitness Equipment Specialists. Adjustable Dumbbells, Weight Benches, Bumper Plates, Treadmills, Gym Flooring, Olympic Barbells, Power Racks, Bike Ergs, Air Bikes, Ski Ergs, Training Plans and more. Our warehouse is in Cardiff but we ship across the UK for free.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

182 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(182)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Won’t answer any calls or emails…

Won’t answer any calls or emails regarding the equipment malfunctioning - the bike gears don’t alter, the handle bars are exceptionally loose and display screen works sporadically . These things happen, but a reputable company would accept returns swiftly or at least answer emails / calls. The sales team were great… funnily enough! The after care. Awful!

30 August 2024
Unprompted review
ADVG logo

Reply from ADVG

Hi Jessica, sorry to hear this.

My name is Jonathan and I am the director. We don’t have any record of sale for someone by your name, nor an email. Could you send us an email to info@advg.co.uk so we can sort your bike?

We would never ignore a mail, I’m sure there is a logical explanation for why we haven’t received it.

Kind Regards

Jonathan

Rated 5 out of 5 stars

Brilliant boxing tower

Great price, great service and great quality...
We're purchased the boxing tower for our amateur boxing club and it's been a great addition to our set-up, we'd love to add the ski erg in the near future 🥊
Thanks guys 🙏

13 August 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service.

Good customer service.
Thanks.

8 August 2024
Unprompted review
ADVG logo

Reply from ADVG

Hi Kerrie, could you please get in touch so we can sort this?

Please note, Facebook and Website messaging can be temperamental. Email is our main source of communication.

Kind Regards

Jonathan

Rated 1 out of 5 stars

Won't redund or communicate

I purchased a bike erg from ADVG which was not aligned to the quality I expected, they accepted me returning the product, have not actioned and refund and now will not communication with me via any medium which is absolutely anyone's worst nightmare when buying expensive items over the Internet. Absolutely do not engage with them.

18 July 2024
Unprompted review
ADVG logo

Reply from ADVG

Hi there, could you send us an email to info@advg.co.uk so we can sort this. Likely an issue with Stripe, w an issue refund immediately after agreed.

Please get in touch ASAP!

Please note, Facebook and Website messaging can be temperamental. Email is our main source of communication!

Kind Regards

Jonathan

Rated 5 out of 5 stars

ski erg and assault bike hell yes 🙌🏻

Purchased the ski erg and assault bike combo, me and the wife been giving them both a good thrashing and they feel sturdy and solid as a rock, they both feel amazing to use and shall be using them at our farmyard fit camp for many others to enjoy too 🏆

16 June 2024
Unprompted review
Rated 5 out of 5 stars

ADVG Ski Erg and Assault Bike Combo

I purchased both the ADVG Ski Erg and Assault Bike, 9 July 23 having left the RAF after 24 years.

The equipment did not fail to disappoint enabling me to train relentlessly for multiple HYROX Competitions.

The equipment has now gone to a new owner who will use the robust, resilient Ski Erg and Assault Bike as the centre piece for their new fitness business.

Thanks ADVG, absolutely exceptional customer service, support and your equipment is second to none.

15 June 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic treadmill at affordable price

Got in touch with the guys who advised me on what was the best fit for me cardio wise.
Ordered and received the treadmill which is an absolute tank,I'm 19 stone and use this for interval training and it is absolutely bomb proof,would highly recommend

12 June 2024
Unprompted review
Rated 5 out of 5 stars

ADVG Rower


Great value for money.
Quick and easy communication from the company. Paid via PayPal and it was delivered within a week.
Since then I’m using it about 3x per week and it does what it says.

8 April 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, really quick response time from Jonathan for any queries and product arrived quickly and efficiently. Very pleased with this purchase.

5 May 2024
Unprompted review
Rated 5 out of 5 stars

Bought a Ski Erg

Bought a Ski Erg, very quick delivery. Purchased on a back order but had delivery within 2 weeks. Seems really good quality although haven't tried it yet. Easy to assemble following a YouTube video for assembling a concept 2 erg. Price is very competitive. Rebecca Terrey.

3 May 2024
Unprompted review
Rated 5 out of 5 stars

SkiErg & Airbike package.

SkiErg & Airbike package.

Chose ADVG based on the great reviews, cost and recommended customer experience. Easy to order and delivery on time with good tracking info. Price was key for us kitting out a home gym. Equipment is sturdy, looks great and easy to assemble.
The Bluetooth connectivity on the SkiErg is one button to toggle BT on or off and connects to apps called KinoMap and FitShow.
Be prepared for a well greased chain on the air bike which helps protect parts during transit.We had to try and degrease as the excess sprayed around a bit.
I’d have liked instructions for the control panels for both pieces of kit as we were having to use a bit of guesswork however Jonathan has sent them.
I am more than happy with the purchases and would recommend ADVG.
Looking forward to using the kit.

13 April 2024
Unprompted review
Rated 5 out of 5 stars

Ski erg

Customer service was great with any questions that I had. Arrived promptly and was easy to assemble.
Very good value for money!
Will use them again for any more equipment I need
Kelvin Moyse

10 April 2024
Unprompted review
Rated 5 out of 5 stars

Firstly I want to Mention customer…

Firstly I want to Mention customer service from Jonathan, is like nothing we have seen before, absolutely fantastic!. He Couldn't do enough.

Order to Delivery was quick without hassle, Great quality very pleased with our purchase
Will definitely be returning highly recommended !

Thanks for all your time and patience!

27 March 2024
Unprompted review
Rated 5 out of 5 stars

ADVG Stepper

Prompt despatch and delivery. Customer service spot on, returning my call and providing measurements in a timely manner.

Wife's already building her love hate relationship with the stepper!

20 March 2024
Unprompted review
Rated 5 out of 5 stars

ADVG SKI ERG

From date of order to arranging picking it up from Cardiff was all done and completed in 24hrs. Was allowed to Opened the box to check the item and quality before purchase.
It look good in the box but after taken it home and assembled it was of very good Quality and took about 45 mins to build.

Have used the concept 2 in the Gym and Tournament and this is of equal quality but at a fraction of the cost.

15 March 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, really quick response time from Jonathan for any queries and product arrived quickly and efficiently. Very pleased with this purchase.

13 March 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look