I had a few questions, called in the young lady helped me right away checking product information for me and answering all my questions. Was very polite and explained very well so I could understand.... See more
Company replied
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Review summary
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Reviews shaping this summary
The products I have had the opportunity to try have shown fantastic results. Even after needing to go to smaller size 'underpants' the customer service was above nice and understanding. When my produc... See more
Company replied
Anytime I talk to anyone on the phone, Everyone is always so super nice. I have never had a bad experience with Aeroflow. We are having problems trying to find a correct size right now and they are... See more
This opportunity is so great for people an families in my situation we just order what's needed and they will deliver your order right to your front door you also can have the same shipment for months... See more
Company replied
Company details
Written by the company
Aeroflow Urology is a national provider of insurance-covered, medical-grade incontinence supplies for both adults and children experiencing bladder leakage. We specialize in making it easy to receive essential bladder control products—such as children’s diapers and pull-ups (for ages 3+), as well as discreet adult briefs, diapers, and pull-ons—delivered directly to your home at no cost through insurance. • As a HITRUST-certified provider, we’re committed to protecting your personal health information while delivering high-quality medical products you can trust. Our knowledgeable, compassionate care team handles the details for you by navigating insurance requirements and managing all necessary paperwork, so you can receive your monthly supplies smoothly and stress-free. • Why Customers Choose Aeroflow Urology: Insurance-Covered Supplies, we work to maximize your benefits so eligible products are completely free. Convenient Home Delivery, reliable, fast shipping straight to your door. Trusted Nationwide, serving thousands of customers with personalized incontinence support. Dedicated Care Team, friendly specialists who guide you every step of the way. • Eligibility & Support: To see if you or a loved one qualifies for insurance-covered supplies, visit http://aeroflowurology.com/tp or call our care team at 844-276-5588. We’re here to help.
Contact info
65 Beale Road, 28704, Arden, United States
- 844-276-5588
- aeroflowurology.com
4.8
Excellent
690 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My stuff is always on time and the team…
My stuff is always on time and the team stay in contact with me if something is on back order.
7 March 2026
Unprompted review
Reply from Aeroflow Urology
Thank you for choosing Aeroflow Urology, Sharon!
Fast shipping
Fast shipping, great communication, and timely updates on the order.
4 March 2026
Unprompted review
Reply from Aeroflow Urology
Thanks for choosing Aeroflow Urology, Laura! We're so happy to have been of help!
This helps me alot with my bladder…
This helps me alot with my bladder issues. Aeroflow is the best and I love the prevail pads. Thank you guys. Such a blessing to get these.
10 April 2026
Unprompted review
Reply from Aeroflow Urology
Thank you for your kind words, Shavon! We're so happy to have been of help.
It was delivered to my door and never…
It was delivered to my door and never had a bad experience with anything with this
6 February 2026
Unprompted review
Reply from Aeroflow Urology
Thank you so much for your kind words, Laurie!
This company is reliable and has great…
This company is reliable and has great communication.
24 March 2026
Unprompted review
Reply from Aeroflow Urology
We appreciate your kind feedback, Nicole! Thank you for choosing Aeroflow Urology!
Aeroflo gives dignity back!
The supplies for my autistic grandson is always on time. As he grows, Aeroflow makes it easy to change it size up. It has been truly a blessing to be a part of the Aeroflow Urology family! Because of them my grandson can go to school or any where else with dignity.
18 March 2026
Unprompted review
Reply from Aeroflow Urology
We are so happy to have been of help to you and your grandson, Sherry. We greatly appreciate you trusting us with your care. Thank you for choosing Aeroflow Urology!
We’d love the opportunity to feature your testimonial in our Aeroflow marketing! If you're interested, please take a moment to complete our secure, Customer Testimonial Consent Form below. Thank you again!
https://wme8t18zqf0.typeform.com/customerconsent?typeform-source=www.google.com
I like you're service
I like you're service. & I am very happy with my pull - ups.😄
14 March 2026
Unprompted review
Reply from Aeroflow Urology
Thank you for choosing Aeroflow Urology, Tammy!
My experience with Aeroflow
My experience is goin well but I'm gonna need to go to a large in panties and Xtra absorption. And I would also like wipes for accidents please.
13 March 2026
Unprompted review
Reply from Aeroflow Urology
Hi, Velma! We would be happy to help! If you give us a call at 844-276-5588, one of our Continence Care Specialists will be happy to help you find a product that best fits your size and aborption needs. Our office is open Monday-Friday, 8am-6pm EST.
I love Products and can trust their…
I love Products and can trust their protection on onttings as well as the pads
And fast delivery service as soon as you place your order
13 March 2026
Unprompted review
Reply from Aeroflow Urology
We're so happy to have been of help, Valerie! Thank you for choosing Aeroflow Urology!
What's new
The products I have received has made. My confidence a lot better then it was before
11 March 2026
Unprompted review
Reply from Aeroflow Urology
We're so happy to have been of help, Karen! It's our mission to ensure that all of our patients are able to live in comfort and confidence. Thank you for choosing Aeroflow Urology, and for trusting us with your care!
Reply from Aeroflow Urology
Thank you for choosing Aeroflow Urology, Tara!
THEY MAKE SURE I HAVE ALL I ASK FOR…
THEY MAKE SURE I HAVE ALL I ASK FOR WHEN I NEED IT.
4 March 2026
Unprompted review
Reply from Aeroflow Urology
We're happy to help! Thank you for choosing Aeroflow Urology, Crystal!
Always on time polite Associates…
Always on time polite Associates correct products
23 February 2026
Unprompted review
Reply from Aeroflow Urology
Thank you for this great feedback!
My experience is that I love the… continence care supplies awesome job
My experience is that I love the essentials and the continence care products and how wonderful the product is. I am very satisfied with my experience and the continence care supplies. I will highly recommend it to family members and friends. Good job keep up with the great and awesome continence care supplies and this company is totally awesome 👍
2 March 2026
Unprompted review
Reply from Aeroflow Urology
Thank you for choosing Aeroflow Urology, Maraysha! We greatly appreciate you trusting us with your care.
We’d love the opportunity to feature your testimonial in our Aeroflow marketing! If you're interested, please take a moment to complete our secure, Customer Testimonial Consent Form below. Thank you again!
https://wme8t18zqf0.typeform.com/customerconsent?typeform-source=www.google.com
Satisfied !!!!
4 March 2026
Unprompted review
Reply from Aeroflow Urology
We're so happy to hear, Sheryl! Thank you for choosing Aeroflow Urology!
I had a few questions
I had a few questions, called in the young lady helped me right away checking product information for me and answering all my questions. Was very polite and explained very well so I could understand. I love that I didn’t have a hard time understanding her voice she spoke very clearly. Thank you for having friendly people on the phones, I have always had great communication with every time I have called in have blessed day Mary
25 February 2026
Unprompted review
Reply from Aeroflow Urology
We are so happy to have been of help! Thank you for choosing Aeroflow Urology!
Everyone is so nice
Everyone is so nice, knowledgeable, and quick to help at Aeroflow Urology. Customer services excellent!
1 March 2026
Unprompted review
Reply from Aeroflow Urology
Thank you for this amazing feedback, and for choosing Aeroflow Urology!
Areoflow Urology
Very wonderful to have something to help you and it's cost so much at the store and maybe can't afford it because of a tight budget. Its helped me so much thank you!!
11 February 2026
Unprompted review
Reply from Aeroflow Urology
We're so happy to help, Chelle!
Every thing was just like i ordered…
Every thing was just like i ordered it.GREAT JOB💥
26 February 2026
Unprompted review
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