Great service. Driver kept us informed and was super helpful with getting us and our luggage to the car. Vehicle was roomy and spotless. Journey was comfortable and timely. No issues at all. Recommend... See more
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Review summary
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Reviews shaping this summary
The driver was very kind. She calls to monitor where we were and go inside the terminal to find us. The car was incredible. We strongly recommend the service.
Great service, friendly drivers comfortable cars. Great communication through text and WhatsApp to make sure u get picked up and on time. Company checks to see if you are with the driver after pick up... See more
Company replied
The driver was in contact from the moment we landed, confirmed the location and was waiting as we came out. He handled all our luggage and loaded the car. Nice clean vehicle, pleasant ride. Would r... See more
Company details
Written by the company
Welcome to Aerolink Minicab, your trusted partner for reliable, efficient, and customer-centric transportation services. Based in the UK, we specialize in providing high-quality minicab services, with a particular focus on seamless transfers to and from Luton Airport. Our commitment to punctuality, comfort, and affordability ensures a stress-free travel experience for every customer. At Aerolink Minicab, we prioritize your safety and convenience. Our fleet of modern, well-maintained vehicles is equipped to cater to diverse customer needs, whether you're traveling alone, with family, or for business. All our drivers are fully licensed, experienced, and dedicated to delivering the highest level of service. Our intuitive online booking system makes it easy to schedule your ride in advance. With real-time updates and transparent pricing, we aim to give you complete peace of mind during your journey. Whether it’s a short city ride or a long-distance transfer, we’re here to ensure your trip is smooth and enjoyable. Choose Aerolink Minicab for dependable transportation tailored to your needs. Discover the perfect blend of professionalism and personalized service that has made us a trusted name in the industry. Travel with confidence—travel with Aerolink Minicab.
Contact info
Aerolink Minicab Transfers Ltd, 41 Weald hall lane, CM16 6NB, Epping, United Kingdom
- 02030026364
- info@aerolinkminicab.com
- aerolinkminicab.com
4.8
Excellent
254 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 2 weeks
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Careful and very helpful driver.
Our booking was made through Booking.com. We were concerned on arrival at Heathrow to receive two messages providing different driver names and details. On querying this with the company, we learned that original driver had cancelled, but would have appreciated them contacting us to explain what was happening.
Our driver, Usman, was efficient, careful and very helpful.
We would highly recommend the booking process and driver; the administration could be improved where there is a late change of driver.
7 December 2025
Unprompted review
Reply from AEROLINK MINICAB TRANSFERS LTD
Dear Customer,
Thank you very much for your detailed feedback. We sincerely apologize for the confusion caused by the late change of driver — we understand how receiving different messages can be concerning, and we appreciate your suggestions on improving our communication in such cases.
We are glad to hear that Usman was efficient, careful, and very helpful during your journey. Your recommendation means a lot to us, and we will continue working to improve our administrative processes to provide a smoother experience for all our customers.
Thank you for choosing our service, and we look forward to assisting you again in the future.
Very good service
4 December 2025
Unprompted review
Reply from AEROLINK MINICAB TRANSFERS LTD
Thank you very much for your feedback! We’re glad to hear you enjoyed our service and look forward to serving you again
Great Service
Great service, specially the communication. The ride was good and fast. Im putting 4 stars because we had to wait about 10 minutes for the driver to arrive, the rest was excellent service.
2 December 2025
Unprompted review
Reply from AEROLINK MINICAB TRANSFERS LTD
Thank you very much for your feedback. We’re glad to hear that you enjoyed the ride and found our communication helpful. We apologize for the 10-minute wait and appreciate your understanding. Your review is valuable to us, and we will continue working to provide excellent service in every aspect.
Friendly and professional driver.
Friendly and professional driver.
Clean vehicle.
Continuously communication by messages
25 November 2025
Unprompted review
Reply from AEROLINK MINICAB TRANSFERS LTD
Thank you for your feedback! We’re glad to hear that you found our driver friendly and professional, and that the vehicle was clean. We also appreciate your note about our continuous communication — we always aim to keep our passengers informed. We look forward to serving you again.
Great service on time and very…
Great service on time and very professional. And the driver Mr. Fatehullah was an exceptional driver. Well be using this service again for sure
25 November 2025
Unprompted review
Reply from AEROLINK MINICAB TRANSFERS LTD
Thank you very much for your kind feedback! We’re delighted to hear that you found our service on time and professional, and that Mr. Fatehullah provided exceptional service. We truly appreciate your support and look forward to serving you again in the future.
We had a great experience.
We had a great experience with this company. The driver was very friendly, waited for us at the airport and took good care of us. Thank you for that.
22 November 2025
Unprompted review
Reply from AEROLINK MINICAB TRANSFERS LTD
Thank you very much for your kind feedback! We’re delighted to hear that you had a great experience and that our driver was friendly and attentive. Your satisfaction is our priority, and we look forward to serving you again in the future.
Everything went very well.
Everything went very well.
The taxi driver was very friendly, and took us to the door without problem, we talked to him about the area and very nice.
Great attention at all times was in touch and pending the arrival of the taxi driver.
18 November 2025
Unprompted review
Reply from AEROLINK MINICAB TRANSFERS LTD
Thank you very much for your feedback! We’re delighted to hear that everything went smoothly, and that our driver was friendly and helpful. We’re glad our team could provide great attention throughout your journey. We look forward to serving you again in the future.
Very good communication and followup to…
Very good communication and followup to help us through the booking. Great driver and clean car. Thank you!
13 November 2025
Unprompted review
Reply from AEROLINK MINICAB TRANSFERS LTD
Thank you very much for your feedback! We’re glad to hear that our communication and follow-up helped make your booking smooth, and that you enjoyed the driver and clean car. We truly appreciate your kind words and look forward to serving you again.
Their service is excellent and thus…
Their service is excellent and thus highly recommended.
11 November 2025
Unprompted review
Reply from AEROLINK MINICAB TRANSFERS LTD
Thank you very much for your kind feedback! We’re delighted to hear that you found our service excellent and truly appreciate your recommendation. We look forward to serving you again in the future.
Reply from AEROLINK MINICAB TRANSFERS LTD
Thank you very much for your kind feedback! We’re delighted to hear that you found our service excellent. We look forward to serving you again in the future.
Precise communication
Precise communication, on the point - VERY nice driver, 100% recommendation
8 November 2025
Unprompted review
Reply from AEROLINK MINICAB TRANSFERS LTD
Thank you very much for your feedback! We’re delighted to hear that you appreciated our precise communication and enjoyed your ride with our driver. We truly appreciate your 100% recommendation and look forward to serving you again.
Everything was great
Everything was great. Excellent communication. The drivers were so kind and came on time.
7 November 2025
Unprompted review
Reply from AEROLINK MINICAB TRANSFERS LTD
Thank you very much for your feedback! We’re delighted to hear that everything went great, that our communication was excellent, and that the drivers were kind and punctual. We look forward to serving you again in the future.
Divers very kind
Divers very kind, the cars clean. The person who called US didn't speak very well English we couldn't understand him. The driver waited us în the parking, not at arrival terminal. We had to pay the parking for the driver.
27 October 2025
Unprompted review
Reply from AEROLINK MINICAB TRANSFERS LTD
Thank you for your feedback. We’re glad to hear that you found our driver kind and the car clean. We sincerely apologize for the inconvenience caused by the miscommunication and the pickup location at the parking instead of the arrival terminal. Your comments are important to us, and we will work on improving our communication and procedures to avoid this in the future. We appreciate your understanding and hope to serve you better next time.
Prompt pick up
Prompt pick up. Friendly drivers. We had to change our plans and they were very helpful and responsive!
30 October 2025
Unprompted review
Reply from AEROLINK MINICAB TRANSFERS LTD
Thank you very much for your feedback, Leslie! We’re delighted to hear that you experienced a prompt pickup and found our drivers friendly. We’re also glad we could assist you when your plans changed. We truly appreciate your kind words and look forward to serving you again.
All perfect, but expensive
All perfect, but I think expensive. But all correct
27 July 2025
Unprompted review
Reply from AEROLINK MINICAB TRANSFERS LTD
Thank you very much for your feedback! We’re glad to hear that everything went perfectly. We understand your concern regarding the price and appreciate your honesty. We hope to continue providing you with excellent service in the future.
Reply from AEROLINK MINICAB TRANSFERS LTD
Thank you for your feedback, HF! We’re glad to hear that everything went as expected and that you had a good experience. We look forward to serving you again in the future.
Taxi to London Heathrow
Perfect, caring, on time and very good and friendly service. Excellent communication!
23 July 2025
Unprompted review
Reply from AEROLINK MINICAB TRANSFERS LTD
Thank you very much for your feedback! We’re delighted to hear that your taxi to London Heathrow was perfect, on time, and that you received friendly and caring service. We’re also glad our communication met your expectations. We look forward to serving you again.
A highly reliable service
We recently used this transfer service for two journeys and were very pleased with the overall experience.
The vehicles were modern, spacious and very comfortable, and the drivers were punctual, professional, and friendly. What really stood out was the excellent communication with the team — they were responsive at all times and showed a genuine interest in making sure everything went smoothly for us.
They even adjusted the pick-up time for our return transfer exactly as we requested, which helped us arrive at Gatwick Airport on time and without any stress.
A highly reliable service with outstanding customer care — we would definitely recommend them and use them again in the future.
16 July 2025
Unprompted review
Reply from AEROLINK MINICAB TRANSFERS LTD
Thank you very much for your detailed feedback! We’re thrilled to hear that you were pleased with your recent transfers and that our vehicles, drivers, and communication met your expectations. It’s wonderful to know that adjusting your return pickup helped make your journey stress-free. Your recommendation means a lot to us, and we look forward to serving you again in the future.
Worth booking for stress free pick up
Easy and stress free pick up from airport to hotel. Driver was very friendly and helpful.
16 July 2025
Unprompted review
Reply from AEROLINK MINICAB TRANSFERS LTD
Thank you very much for your feedback! We’re glad to hear that your airport-to-hotel transfer was easy and stress-free, and that our driver was friendly and helpful. We look forward to serving you again in the future.
Perfect transport
Easy booking. Driver was even a bit early, polite and drove us safetly for over 1 1/2 hours out of London. The car was clean and spacious for the 5 of us with luggage.
14 July 2025
Unprompted review
Reply from AEROLINK MINICAB TRANSFERS LTD
Thank you very much for your feedback! We’re delighted to hear that your journey was smooth, the driver was polite and punctual, and that the car was clean and spacious for your group. We appreciate your kind words and look forward to serving you again in the future.
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