It does exactly what you say Lifting capacity is spot on Control during delivery of fishing gear an release Perfect Return trip a bit nervous as drone goes really high after releasing an seem... See more
Company replied
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I had an accedent with aeroo pro combo.I filed out the from email, They asked for the flight log of the Accedent, I emailed with imformation. I hadn't back from them so finaly got on support. (when yo... See more
Did not work from the moment we got it. Refused to resend working item even once confirmed sent via postage that it was returned. This is with the additional warranty where if it is lost they replace... See more
Company replied
I've been an owner of the V2 for 4 months now and I must say, it continues to exceed my expectations! I've been brought up in and around the Moana (ocean) my whole life and have been fortunat... See more
Company details
Written by the company
We sell Fishing/Delivery Drones that are Super Easy to Fly, Affordable and Powerful. Our team of expert designers, technicians and support staff are based on Sydney's Northern Beaches in Australia. We have a global distribution setup for our drones for fast delivery and easy returns from anywhere in the world. For any inquiries, issues or just to say hello :) Get in touch with our support team today: support@aeroodrones.com
Contact info
-, 2103, Mona Vale, Australia
- support@aeroodrones.com
- aeroodrones.com
3.8
Great
95 reviews
Replied to 80% of negative reviews
Typically takes over 1 month to reply
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I just find their response a bit slow…
I just find their response a bit slow nut otherwise it ok so far.
9 January 2026
Big drone big fish!
Ordered mid Feb and got it 2 days later. Been fishing ever since. a third of the price of the other drones I was looking at. Highly recommended.
13 February 2026
Unprompted review
Very happy with my Aeroo and the…
Very happy with my Aeroo and the support from the team. Having lots of fun with the drone.
24 March 2026
Unprompted review
I had an accedent with aeroo pro…
I had an accedent with aeroo pro combo.I filed out the from email, They asked for the flight log of the Accedent, I emailed with imformation. I hadn't back from them so finaly got on support. (when you contact support they have these FAQs BUT NOTHING ABOUT ACCEDENT.) Still trying get to support & some how support got back me They said they had the log flite & that was a week ago & still No reply. it seem the they pump all there resources into addvetiseing and nothing on afrer sales. I'm stuck with a broken aeroo PRO COMBO THAT I CAN'T USE
3 March 2026
Unprompted review
They don't respond to emails
They don't respond to emails, so I can't recommend anyone to buy anything here. I've already sent them three emails, but if they've paid and shipped the product, you just have to deal with it. I regret ever buying anything here. They made promises but didn't deliver.
9 December 2025
Reply from Aeroo Drones
Hi Ramon,
Thank you for your review. We were surprised to see this review, as in December, you emailed us, giving the drone itself 5 stars.
We understand the frustration around the missing accessory, and we're sorry those weren't included as promised. We will be in touch via email to get those sent out to you as a priority.
Our last correspondence was in December. If you have tried to reach us recently, please get in touch directly, and we'll make sure it gets to the right person straight away.
Kind regards,
Aeroo Drones
Aeroo drones are awesome
Aeroo drones are awesome, I love fishing with it!
Aeroo customer service is also excellent. Quick response and they really took care of me.
THANK YOU AEROO!
13 November 2025
Reply from Aeroo Drones
Thanks, legend, we really appreciate the review.
Stoked to hear you are loving fishing with the AEROO, and great to know the team looked after you.
Did not work from the moment we got it
Did not work from the moment we got it. Refused to resend working item even once confirmed sent via postage that it was returned. This is with the additional warranty where if it is lost they replace it - what a joke. You struggle to get them to action it when they send you a faulty item in the beginning let alone losing one at sea!
20 January 2026
Unprompted review
Reply from Aeroo Drones
Hi Amanda,
We are sorry to hear this was your experience; that is certainly not what we aim for.
Our team works hard to assess each case fairly and in line with our warranty and Aeroo Protect terms, and while the process can sometimes be frustrating, it is there to ensure consistency and fairness for everyone.
We hope we were able to provide clarity and assist where possible, and we genuinely appreciate the feedback.
Aeroo Team
Flew three times for a total of 15…
Flew three times for a total of 15 minutes. Gimble error tried everything to get it to work all software up to date etc etc just absolutely nothing from the gimble. To be fair their support guys were pretty quick to reply. I just could not be bothered sending the thing back and dealing with all the B.S, I’m fortunate that I have a reasonably well paying job so I literally put it in the bin. I feel sorry for those guys who have issues and maybe can’t afford to do that and have to go through the warranty return stuff.
18 December 2025
Unprompted review
Reply from Aeroo Drones
Hi Richard,
We are sorry to hear you had that experience.
A gimbal fault straight out of the box is not something we expect, and if confirmed as a manufacturing issue, it would have been covered under warranty. Our support team is there to make that process as straightforward as possible, not to create extra hassle.
We understand not everyone wants to go through a return process, but we do stand by our products and honour genuine warranty claims.
If you still have the unit and would like us to reassess the situation, you are welcome to contact our support team directly.
Aeroo Team
6 weeks after delivery the new unit…
6 weeks after delivery the new unit comes out and you did not advise me. Everytime I emailed I got a reply from someone I could not reply to. No one has come up with a solution. Very disappointed and I would not recommend you as your principles and customer service is crap
5 September 2025
Reply from Aeroo Drones
Hi Kyron,
We are sorry to hear this has left you feeling disappointed.
We did respond to your enquiries and presented a buy-back and upgrade option based on your purchase and the current product lineup. While we understand this may not have been the outcome you were hoping for, the options offered were in line with our policies and our commitment to going above and beyond for our customers.
We value all feedback and continue working to improve our communication and service.
Aeroo Team
Excellent service
Excellent service. Wouldn't hesitate next time to do purchase again. Will recommend you to everyone i met who wants to get hold of a drone
11 September 2025
Reply from Aeroo Drones
Hi Marthinus,
Thanks, legend, we really appreciate the kind words.
Great to hear you had a good experience, and thank you for the recommendation. That support means a lot to us.
If you ever need anything, just reach out.
Cheers,
The Aeroo Team
Awesome droens
11 July 2025
Overall Amazing
First time using the Aeroo on the shores of Ghana , west Africa; I landed two huge marine catfish. Since then flight has been smooth and amazing coupled with its great 4k camera; I can’t complain…🥰🥰
10 July 2025
Fishing game-changer
Super easy to use and with plenty of grunt to carry a live tailor 200m out to sea. Got myself an 18kg Spanish recently on Fraser Island, really a dream fish for me, land based. Handles really well, even in fresh winds and the return to home function is useful. Camera is an added bonus.
20 September 2025
Unprompted review
Great help to repair my drone
Thanks a lot for your help to repair my Aeroo drone after a crash . 🙏
19 May 2025
Team at aeroo are fantastic
Team at aeroo are fantastic! Drone is an absolute weapon! Can’t fault it at all, I’ve had a few hiccups mainly due to user error and small issue with one of the batteries but aeroo support team were very quick to help me resolve it. Quick and timely responses and are there to help asap! Would definitely recommend to anyone in the market for a fishing drone or just a nice solid camera drone 10/10 👌👌👌
15 August 2025
Unprompted review
Great drone very easy to use ,and the…
Great drone very easy to use ,and the customer service very responsive to the customers .highly recommended
🌟 🌟 🌟 🌟 🌟 @aeroodrone
15 April 2025
Reply from Aeroo Drones
Thanks so much for the kind words Tammy! We’re really glad you’re finding the drone easy to use and that our team could give you the support you needed. It means a lot to hear you’d recommend Aeroo 😊
Amazing Drone
Amazing Drone, easy to drive, and customer service respond inmediatelly with my issues, everything great!!
8 April 2025
Reply from Aeroo Drones
Thank you so much for your kind words Nicolas! We’re thrilled to hear you’re enjoying your Aeroo Pro and found it easy to operate. Our team works hard to provide fast & helpful support, so it means a lot to know we could assist you quickly.
We appreciate you being part of the Aeroo community!
I recommend you don’t buy the AEROO drone
I got my drone about 6 week’s ago nothing but trouble with it. I been in touch with AEROO support. They said we know of the problem and they said a new program was meant to be released last Friday when I got in touch with them again last week they are now saying this Sunday I don’t think they know how to fix the problem. I’m having trouble getting the information how or were to send it back $1600 down the drain. I recommend not to get one unless you want problems they can’t fix
5 July 2025
Unprompted review
Reply from Aeroo Drones
Hi Mike, we’re sorry to hear about the issues you’ve experienced and understand how frustrating that must've been. We want to let you know the barometer issue has been resolved with our latest app update, which should get your drone operating properly.
If you need any assistance with the update or have further questions, please don’t hesitate to reach out to our support team. We’re here to help! support@aeroodrones.com
We used the drone fly a small line 300…
We used the drone fly a small line 300 meters up a mountain to string power lines. It worked perfectly
24 March 2025
Reply from Aeroo Drones
Hey Dallas, that’s incredible! Sounds like the drone made light work of a tough job.
We love hearing how creative our pilots get with their Aeroo Pro. Thanks for sharing 😊
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