Aero Tech Designs Cyclewear Reviews 57

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

High quality shorts--well-designed, nicely made, AND they fit properly. I'm a size 40 waist kind of guy--a Clydesdale, as we bigger bikers are sometimes called--and with other brands coming from over... See more

Rated 5 out of 5 stars

Bought cycling shorts - Aero Tech Women's FIT 8 Inch Thrive Slenderizing PADDED Cycling Short...fit great and comfortable. Also purchased Aero Tech Women's Urban Pedal Pushers Knickers - Stretch Wov... See more

Rated 5 out of 5 stars

I've been using Aerotech products for the past 4 years, and I couldn't be happier with my purchase. I am 6'2" and around 300 pounds, and I bought 4 XL cycle jackets and 3 XL padded bike shorts.... See more

Rated 1 out of 5 stars

Decades old designs, and then when you tell them their package arrived without a receipt in it, they argue with you that it did. Real smart customer service... And I'm sitting here with a just opened... See more

Company replied

Company details

  1. Bicycle Shop
  2. Sporting Goods Shop

Information provided by various external sources

Aero Tech Designs makes cycling apparel for comfort while riding! Our cycling apparel gets great reviews! Handcrafted in the U.S.A. Satisfaction guaranteed. Try designing your own jersey or shorts with our new design tool. We have bike shorts for long distance touring and century rides. Read our product reviews for testimonials about how our cycling clothes help people Ride Longer and Feel Stronger.


Contact info

3.8

Great

TrustScore 4 out of 5

57 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really great company to deal with

Really great company to deal with. I bought the wrong size a while back, and they still let me exchange it without any hassle. Customer service was excellent, and the quality is great too. Very impressed with the whole experience.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Got the new Hunter Jersey

Got the new Hunter Blaze Orange Wind Armor Jersey on Black Friday and I love it. It is super bright so I stand out on evening rides and it keeps me nice and warm

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Great Bib Shorts

I love the All Day Bibs. They fit perfectly and allow me to ride for hours. I have had a few months of riding in them, and no complaints. Shipping was quick.

1 June 2025
Unprompted review
Rated 1 out of 5 stars

Old dated designs and bad service

Decades old designs, and then when you tell them their package arrived without a receipt in it, they argue with you that it did. Real smart customer service... And I'm sitting here with a just opened package with my wife. Please go anywhere else, not this company. A good thing would be, go to Amazon with all the cycling equipment that's on there now, and if you belong to Amazon, it's free returns, and you don't have to put up with a bunch of BS like you do with these guys.

28 November 2025
Unprompted review
Aero Tech Designs Cyclewear logo

Reply from Aero Tech Designs Cyclewear

Hello. We are sorry that you no longer have the return form that was included with your order. We are not able to ship orders without the return form/packing slip inside since that is what we use to match up your order with the correct postage label. We did send you a link to the return form through email after you requested it so you should be all set. I'm sorry if this impacted your day, but please let us know if you have any questions at all. We're always happy to help.

Amazon has a lot of options, but, as I'm sure you know, those come at a cost (quality, reliance on sweatshop manufacturing, reducing customers to nothing more than data to be exploited, causing harm to the communities they operate in, not valuing workers as human beings, etc.).

Plus anyone that offers "free returns" just builds that postage cost into the original product cost. So if you don't return something then the company/Amazon just makes some extra money off of you without having to do anything to earn it. We prefer a more transparent approach.

Please let us know if there is ever anything we can do to help you. That's what we're here for.

Rated 1 out of 5 stars

Order 2 jerseys on June 30th 2025

Order 2 jerseys on June 30th 2025. I emailed the company a week later asking about my order. Was informed the printer was down Then in a later email was told there was a problem on the sewing floor. It is now Email them back on July 15th 2025 and was told my last jersey was on the printer and that my orde4 would ship later that afternoon. And guess what...NOPE! NOTHING!
I sure they are going to email me back an tell me another excuse.
Just make it right

30 June 2025
Unprompted review
Aero Tech Designs Cyclewear logo

Reply from Aero Tech Designs Cyclewear

Hello. We are sorry that this happened. As a domestic manufacturer, occasionally we have interruptions on the production floor and we note this on our website so that everyone is able to have reasonable expectations. These interruptions are rare, of course, but the timing is never ideal since they can cause delays. We are truly sorry that this happened and that your order was delayed by a few days.

Rated 5 out of 5 stars

Aero Tech Designs is a super company…

Aero Tech Designs is a super company supporting cyclists. They are located in Pittsburgh and the quality of their products is excellent. I have been buying from them for several years and will continue to do so.

8 March 2025
Unprompted review
Rated 5 out of 5 stars

Tall and Big rider’s best source in the world

I've been using Aerotech products for the past 4 years, and I couldn't be happier with my purchase. I am 6'2" and around 300 pounds, and I bought 4 XL cycle jackets and 3 XL padded bike shorts.

These items have been through approximately 5000 kilometers of riding, and they still look as good as new. The high-quality material has not faded even after numerous washes, and they've withstood heavy use without any issues.

For tall and heavy riders, Aerotech is the best supplier in the world. I'm a very happy customer and highly recommend their products.

15 January 2025
Unprompted review
Rated 1 out of 5 stars

RETURN POLICY SUCKS

RETURN POLICY SUCK, CUSTOMER PAY POSTAGE $15, FOR GLOVES COST $30! BAD EXPERIENCE!

3 January 2025
Unprompted review
Aero Tech Designs Cyclewear logo

Reply from Aero Tech Designs Cyclewear

Hell. Anyone that offers "free returns" just builds that postage cost into the original product cost. So if you don't return something then the company/Amazon just makes some extra money off of you without having to do anything to earn it. We prefer a more transparent approach.

Please let us know if there is ever anything we can do to help you. That's what we're here for.

Rated 5 out of 5 stars

Been using ATD for over a decade!

ATD has some of the best cycling apparel I've ever worn. They're priced fair durable, and I love how ATD always has different styles, inseams, and product features. Their cargo bibs are among my favorite bibs to wear, and they have great big and tall jerseys, too. No matter what size of a cyclist you are, you can find fitting kits from this company. I feel like they make cycling welcome to everyone.

23 April 2024
Unprompted review
Rated 5 out of 5 stars

Thank you for replacement

Searched high and wide for new cycling shorts. Tried Aero Tech Elite shorts. Loved them. Lasted a long time but pad fianally tore. Purchased two new pairs. Stitching was abrading the skin at the top back of my thighs on both sides. Called Customer Service out of frustration. They had me send them back. Stitching was defective. Immediately replaced. Back to loving my cycling shorts. Thanks Aero Tech Customer Service.

10 October 2023
Unprompted review
Rated 4 out of 5 stars

purchased a cycling dress .

purchased a cycling dress .
Item came no shorts inside . How can you cycle without a short under the dress ? I shouldn't have to pay for return shipping when something is sold as cycling items and its not .added today , company did reach out and offered to pay for shipping g as there was confusion on the item . I would buy again for them again . Thank you

3 June 2022
Unprompted review
Aero Tech Designs Cyclewear logo

Reply from Aero Tech Designs Cyclewear

Hello. We worked this out with the customer. The item is not described as having a pad or shorts inside so there must have just been some confusion there.

Rated 5 out of 5 stars

Great products, Extravagant customer care.

I have used Aerotech for years and the products have been great. I had an issue with a pair of shorts and left a review. They have been on the ball making it right and even offering to make me a custom pair. While I ended up just opting to exchange for a different model, they haven't asked me to commit until I am happy with the new pair. I have never, ever had a company go so far to make a happy customer, and in return they have my loyalty. Thanks!

26 October 2021
Unprompted review
Rated 2 out of 5 stars

The jerseys have poor elastic fit and…

The jerseys have poor elastic fit and do not fit true to size. The fit kit jerseys didn’t fit like the final product. Disappointed and was not satisfied with their lack of support.

5 October 2021
Unprompted review
Aero Tech Designs Cyclewear logo

Reply from Aero Tech Designs Cyclewear

Hello. We're very sorry to hear about your bad experience and we'd love to make this right for you. I don't see any orders under this username but please get in touch with us at 1-800-783-8326, cyclewear@aerotechdesigns.com or via the contact form on our website and we'd be happy to help resolve this for you.

Thank you and we look forward to hearing from you.

Rated 5 out of 5 stars

Great service

This company is a standout in their field to deal with. I returned the wrong sizing, purchased many months before, and the provided an exchange, no questions asked. The best customer service I could wish for. Great quality, and exceptional service. Well done and hold your head high, you earned it !!

13 July 2021
Unprompted review
Rated 5 out of 5 stars

Made In The USA & Great Products!

I have purchased four pair of riding shorts and four jerseys from Aerotech Designs. Their products are second to none in quality and designed & made in the USA! Their customer service is nothing short of outstanding! If by chance you order a wrong size and need to return it, Chris in customer service will take good care of you and get your exchange processed/shipped back lightening fast! Thank you Aerotech Designs, I will be sharing my very positive experience with you every chance I get with the bicycling community! Folks, don't waist your time shopping cycling apparel anywhere else, this is the place to get it!I have purchased four pair of riding shorts and four jerseys from Aerotech Designs. Their products are second to none in quality and designed & made in the USA! Their customer service is nothing short of outstanding! If by chance you order a wrong size and need to return it, Chris in customer service will take good care of you and get your exchange processed/shipped back lightening fast! Thank you Aerotech Designs, I will be sharing my very positive experience with you every chance I get with the bicycling community! Folks, don't waist your time shopping cycling apparel anywhere else, this is the place to get it!

25 October 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look