Kiefer was amazing, it’s my first time setting this up and he was very knowledgeable and patient!
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I have a SIM card intercom , which I use to open automated drive gates . The product is excellent. I’ve had two problems due to my poor installation 2 years ago. I’ll repeat due to my poor in... See more
Recently had a minor issue with my intercom. Callum at AES was just amazing and super helpful. Got system back on line ASAP. Brilliant service 👍
I have two of the Pretorian guard gate entry systems. From day 1 they have never worked. After over two years of problem after problem and countless visits from both the installer and the supplier, in... See more
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Company details
Written by the company
AES Global Manufacture one of Europe's largest range of wireless audio, video and GSM wire free intercom systems. Many of our products can be purchased through distributors and outlets, in 30+ Countries worldwide
Contact info
United Kingdom
- aesglobalonline.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 24 hours
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Follow up email
Received a very nice follow up email from Sara in Technical Sales and this morning regarding our new install with a SIM card. Little touches like that mean a lot. Thank you Sara for all your help.
Great product
Great product, got great sim help from Sara when setting it up online. Many thanks.
Karen
Great help
Always great help installing intercoms and for SIM cards from Sarah! Cheers
I was having a few technical issues…
I was having a few technical issues with the AES predator 2 wifi intercom. I called Aes and they said some one will call me back to help. Shortley after I had a call from technical support from Brad, Brad was so helpful and knowledgeable that he resolved all issues within a short period of time. I'm well pleased with the on site support I got from Brad. Keep up the excellent work buddy. Kind regards Redfort
Excellent products and service
We install hundreds of GSMs and are very pleased with the products and the service we receive. Brad is always on the other end of the line if we need any assistance.
AES have a great range of products
AES have a great range of products and styles Sarah in the office is always a great help when needing information, Dean, Matthew and the other guys in technical are always excellent on the phone whenever there’s any assistance needed.
Can’t wait to see what new products are due in 2021!!!
Great help and assistance from Sarah in…
Great help and assistance from Sarah in sales last week
Install plenty of AES kit
Install plenty of AES kit, great product always receive great help from Sarah and technical whenever pricing jobs or needing help on site, thanks mates
We fit a lot of AES products
We fit a lot of AES products, we always order through Brad, he looks after us well, always being very helpful especially through these hard times when many are working from home.
AES are great
AES are great, whenever we’ve installed the equipment it’s been simple to use, our customers are happy and the pricing is spot on. We deal with the Brad and his service is fantastic 👌🏻
John Shanahan
JDS Fire and Security Solutions Ltd
Sim fixing
Sarah was a great help sorting a small sim issue we had, took no time and the intercom is working perfectly.
Thank you
JMB installations have worked closely…
JMB installations have worked closely with AES on many installs. Their product range provide solutions for an array of situations. The product support from Brad has been second to none and he has always been at the end of the phone to help iron out any issues. Would recommend AES products on this support alone.
Great assistance
Registered for a SIM card for my intercom last month Sara was incredibly helpful and even checked back in with me to make sure I was happy with it. Love my AES unit
Fantastic support thanks Brad.
Brad has always no matter how big or small offered an Excellent service and is always very helpful with any questions I send his way. I'd highly recommend Brad is great and very knowledgeable so you always have confidence when speaking to him. Keep up the good work pal
Excellent service and very helpful with…
Excellent service and very helpful with all my questions. Talked me through some technical stuff and made every effort to assist me. Would highly recommend Brad he's a lovely guy who was very knowledgeable.
Product knowledge of the staff is…
Product knowledge of the staff is excellent. Brad the sales rep has been very helpful and knowledge of the products and technical side is excellent. Customer service is 5 star.
Excellent help
Excellent help last week from Sara setting up my SIM card. Much appreciated
Credit To AES
Brilliant product knowledge from Brad, always able to provide quick responses via email for any of your queries, what a credit to AES!
Fantastic Level of Product Support
Fantastic Level of Product Support! We have been buying from AES for some time now and Brad who takes care of our company carries out a fantastic job. He always keeps full communication with new releases and special offers. Keep up the good work and will look forward to catching up again soon.
Excellent support
Technical team and Sarah are always a great help whenever installing their products & SIM cards
Fraser - installer
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