Aesglobalonline Reviews 

328
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have a SIM card intercom , which I use to open automated drive gates . The product is excellent. I’ve had two problems due to my poor installation 2 years ago. I’ll repeat due to my poor in... See more

Rated 5 out of 5 stars

Recently had a minor issue with my intercom. Callum at AES was just amazing and super helpful. Got system back on line ASAP. Brilliant service 👍

Rated 2 out of 5 stars

I have two of the Pretorian guard gate entry systems. From day 1 they have never worked. After over two years of problem after problem and countless visits from both the installer and the supplier, in... See more

Company replied

Company details

  1. Electronics Company

Written by the company

AES Global Manufacture one of Europe's largest range of wireless audio, video and GSM wire free intercom systems. Many of our products can be purchased through distributors and outlets, in 30+ Countries worldwide


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

328 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(328)

20 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Follow up email

Received a very nice follow up email from Sara in Technical Sales and this morning regarding our new install with a SIM card. Little touches like that mean a lot. Thank you Sara for all your help.

15 December 2020
Unprompted review
Rated 5 out of 5 stars

Great help

Always great help installing intercoms and for SIM cards from Sarah! Cheers

15 December 2020
Unprompted review
Rated 5 out of 5 stars

I was having a few technical issues…

I was having a few technical issues with the AES predator 2 wifi intercom. I called Aes and they said some one will call me back to help. Shortley after I had a call from technical support from Brad, Brad was so helpful and knowledgeable that he resolved all issues within a short period of time. I'm well pleased with the on site support I got from Brad. Keep up the excellent work buddy. Kind regards Redfort

15 December 2020
Unprompted review
Rated 5 out of 5 stars

AES have a great range of products

AES have a great range of products and styles Sarah in the office is always a great help when needing information, Dean, Matthew and the other guys in technical are always excellent on the phone whenever there’s any assistance needed.
Can’t wait to see what new products are due in 2021!!!

15 December 2020
Unprompted review
Rated 4 out of 5 stars

We fit a lot of AES products

We fit a lot of AES products, we always order through Brad, he looks after us well, always being very helpful especially through these hard times when many are working from home.

14 December 2020
Unprompted review
Rated 5 out of 5 stars

AES are great

AES are great, whenever we’ve installed the equipment it’s been simple to use, our customers are happy and the pricing is spot on. We deal with the Brad and his service is fantastic 👌🏻

John Shanahan
JDS Fire and Security Solutions Ltd

14 December 2020
Unprompted review
Rated 5 out of 5 stars

JMB installations have worked closely…

JMB installations have worked closely with AES on many installs. Their product range provide solutions for an array of situations. The product support from Brad has been second to none and he has always been at the end of the phone to help iron out any issues. Would recommend AES products on this support alone.

14 December 2020
Unprompted review
Rated 5 out of 5 stars

Great assistance

Registered for a SIM card for my intercom last month Sara was incredibly helpful and even checked back in with me to make sure I was happy with it. Love my AES unit

14 December 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic support thanks Brad.

Brad has always no matter how big or small offered an Excellent service and is always very helpful with any questions I send his way. I'd highly recommend Brad is great and very knowledgeable so you always have confidence when speaking to him. Keep up the good work pal

14 December 2020
Unprompted review
Rated 5 out of 5 stars

Credit To AES

Brilliant product knowledge from Brad, always able to provide quick responses via email for any of your queries, what a credit to AES!

14 December 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic Level of Product Support

Fantastic Level of Product Support! We have been buying from AES for some time now and Brad who takes care of our company carries out a fantastic job. He always keeps full communication with new releases and special offers. Keep up the good work and will look forward to catching up again soon.

14 December 2020
Unprompted review
Rated 5 out of 5 stars

Excellent support

Technical team and Sarah are always a great help whenever installing their products & SIM cards

Fraser - installer

14 December 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look