I have two of the Pretorian guard gate entry systems. From day 1 they have never worked. After over two years of problem after problem and countless visits from both the installer and the supplier, in... See more
Company replied
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I have two of the Pretorian guard gate entry systems. From day 1 they have never worked. After over two years of problem after problem and countless visits from both the installer and the supplier, in... See more
Company replied
I have a SIM card intercom , which I use to open automated drive gates . The product is excellent. I’ve had two problems due to my poor installation 2 years ago. I’ll repeat due to my poor in... See more
We have recently moved in to a new house which has an AES gate installed and we had to input a new SIM card and set up etc. There were lots of issues due to wires being knocked and displaced by the... See more
I recently moved into a new home which had an AES gate system in place. Initially clueless about how to get this switched over from the former owners to myself, I eventually found the AES wesbite... See more
AES Global Manufacture one of Europe's largest range of wireless audio, video and GSM wire free intercom systems. Many of our products can be purchased through distributors and outlets, in 30+ Countries worldwide
United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
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I don't usually write a review, but I was compelled to do so in this case.
There are companies that you have to ask for help, and there are companies that ask if you need help with any issues. AES is on one of the latter companies.
Their service and understanding is second to none.
We cannot thank them enough.
Their product is good as well!!
AES have a great range of products Sarah kindly sent me information across and give me part codes too. A great help
Sal at tech support responded so quickly and helped problem-solve so efficiently! Best customer experience in a very long time. Thanks, Sal!
Fantastic service from the technical team.
Problem resolved and fixed within 5 minutes!!
Brilliant support
Matthew really helpful and instructions were in layman’s terms (easy)
Great company to deal with and our account manager Brad Mahood is incredibly helpful with plenty of knowledge on the full range of products AES offer. I couldn't recommend Brad enough to any company.
Recently set up a SIM card with Sarah’s help was quick and easy and the intercom works great.
SIM card is working fantastic had no issues with anything all installed easy and hassle free. Thank you for the email Sarah! A nice touch
Sara was excellent help to my installer with talking him and myself through sim card set up. Thank you Sara
Before I communicated with AES Global I had no clue about intercoms but I was guided by a kind young gentleman named Brad, a true professional and a credit to the company
Very happy with my intercom, Sara was excellent help.
Fantastic product with great tech support and customer service from Brad,
One of my go too regular products.
Outstanding help from Sara on help with choosing an intercom she really knows her stuff and is great at advising on what was required. Thank you Sara, you were fantastic.
Emily J.
Nice email received from Sara to see we were happy with our new instal and SIM card, very happy and thank you for contacting us.
Great service from Sarah, sims are an excellent job
Thanks to Brad getting the intercoms out for install in quick time.....
Very impressed with our SIM card thank you for your help Sara.
Brad was really helpful and has great understanding of their products.
It is rare to find someone with the experience of the equipment he is selling and was supportive all the way from design to installation.
Definitely recommend to anyone.
Sara was great help in specifying the equipment we needed and supplying all the product information to go with it, she also gave me a few different options to choose from and was always contactable for any additional queries I had
Good product, would buy again!
Local sales rep Brad is always on hand to help and assist with problems and solves them within a timely manner.
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