Gloria Caldara Made me asking questions painless! I never thought a highly educated, career woman would have to be on a Section 8 waiting list. She never made me feel rushed, pitied or uncomfortab... See more
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Rick Tefel was incredibly helpful and went above and beyond to assist me. His knowledge, patience, and willingness to take the time to ensure everything was handled smoothly made a huge difference. I... See more
Even though I had many questions, Vennessa V made sure to take her time and explained what I needed to know. she helped navigate me through the website without any trouble and due to her help I am muc... See more
Kemar provided excellent customer service. It was because of his expert knowledge that I decided to sign up for a premium package to boost my listing. He also provided his information in case I n... See more
Company details
Written by the company
AffordableHousing.com is the nation’s largest online marketplace for affordable housing—built to remove barriers and make finding and listing homes simpler. Renters can discover verified listings, set waitlist alerts, and explore eligibility-based assistance programs in one place. Property owners can list for free, reach qualified renters faster, and manage inquiries through secure, built-in messaging. Backed by partnerships with 1,000+ housing agencies and 20+ years of experience, our platform centralizes applications, supports reasonable rent rates, reduces back-and-forth, and streamlines processes for faster, fairer lease-ups.
Contact info
5000 T-Rex Ave, 33427, Boca Raton, United States
- (866) 466-7328
- CustomerSupportInfo@affordablehousing.com
- affordablehousing.com
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Vanessa was so helpful!!!
Vanessa was so helpful! When I was unable to perform the email verification necessary to complete the Section 8 application I was working on, she took care of the verification and solved the problem. I truly appreciated her help because this application was something that we needed to take care of before the application window closed.
The rep Rick Tefel did a great job
The rep Rick Tefel did a great job. He had positive energy as he walked me through the set up.
Rick Tefel is an outstanding…
Rick Tefel is an outstanding professional with exceptional expertise and dedication. His attention to detail, reliability, and passion make him a true asset. Highly recommended for anyone seeking top-tier service and results! Thanks Rick for just taking the time out to listen that other agent needs to take a page out of ur book
He is a great asset to your company!

Reply from Affordablehousing.com
Rick was very knowledgeable with the…
Rick was very knowledgeable with the technicality and procedures the website. He took the time to explain to me everything I need to know.
My experience was very helpful
My experience was very helpful. The representative was very patient with me because I couldn't find the update status, and my laptop was acting weird on me. She explained why my application back in 2017 had been denied, and the whole time, I thought my application was still in good standing. However, the representative walks me through the process step by step on how to update my application. I know I got on her nerves, but she was very patient. Just my advice to affordable housing.com the website look junkie with too many popups, maybe get an update on y'all software because the website looks too confusing with all those different ads. The website needs to look simply.

Reply from Affordablehousing.com
Gloria Caldara Made me asking questions…
Gloria Caldara Made me asking questions painless! I never thought a highly educated, career woman would have to be on a Section 8 waiting list. She never made me feel rushed, pitied or uncomfortable which is very easy to do finding myself and my 2 Vermont state adopted boys in this situation. I never would have thought it could happen to me. Gloria was sympathetic and very knowledgeable in answering my many questions. Thank you Gloria for helping me today and GOD bless you.
Marie Destefano
Waiting list since 12/22
I was sent to the wrong place from a…
The realtor from affordable housing contacted me yesterday to view an apartment in the city. I agreed to go and view it. Today I left work to go to Manhattan and view the apartment the realtor never showed up!!!!! it turned out there was no apartment to show. I was stuck in the pouring rain waiting to see a non-existing apartment I had to report it. I realize this website is a scam and this was by far the worst experience I had, also that non-existing apartment wasn't even on the listings of affordable housing. This is a total scam please do not waste your time with them.
💥Vanessa💥
Vanessa was a great help and took time to listen to my concerns as well as offering genuine and sound advice! I truly appreciate her!
Gloria Caldara was excellent
Gloria Caldara was excellent! and so patient. thank you so much Gloria.
Lucy Lopez was helpful by finding out the…
Lucy was helpful by finding out the source of the problem. And was able to solve the logging issues
HELP ME WITH AN ISSUE
HELP ME WITH AN ISSUE, AND SOLVE THE PROBLEM.
THANK YOU FOR GOOD CUSTOMER SUPPORT!

Reply from Affordablehousing.com
Miss Vanessa was kind and helpful helpful very…
Miss Vanessa was kind helpful very understanding. I love that. She’s the one I connected with. Thank you Miss Anessa for your kind, helpful and thoughtful gestures.
Today was my first phone interaction with Affordable Housing. com…
Today was my first phone interaction with Affordable Housing.com. Rep. Rick Tefel was professional, knowledgeable and friendly. He answered all my questions and guided me to all benefits of Affordable Housing.com. It was a pleasant experience.
Thank you for your help, Rick
Vanessa was extremely helpful answering…
Vanessa was extremely helpful answering all my questions about my listing as well as answering questions I had regarding your website. She was patient and knowledgeable of your services. She has excellent customer service skills and is very professional in dealing with customers.
I was a Human Resource Manager for 25 years and hired customer service personnel for various Fortune 500 companies so I recognize a professional customer service person when I’m speaking with one and Vanessa certainly met that standard! She should be recognized for her professionalism and excellent communication skills.
Thank you,
Hortense Stripling
The agent provided excellent support
The agent provided excellent support, he understood my questions, very patient and helpful
Kemar’s Excellent Customer Service
Kemar provided excellent customer service. It was because of his expert knowledge that I decided to sign up for a premium package to boost my listing. He also provided his information in case I need to contact him in the future without going through the system.
Thank you Kemar for a job well done.
Satisfied Customer Celeste Hale
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