We worked with Dianne for our mortgage from start to finish. She is absolutely phenomenal. Great and speedy replies. From speaking to other people going through a similar process, she got us the best... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We worked with Dianne for our mortgage from start to finish. She is absolutely phenomenal. Great and speedy replies. From speaking to other people going through a similar process, she got us the best... See more
Company replied
As a first time buyer, these guys were extremely helpful, knowledgeable and answered any questions we had for them. We've gone from not knowing anything about buying a house, to being home owners and... See more
Having feared and put off the complicated house buying process for years, Dianne at AFFS certainly made the process so much easier. As a first time buyer everything was explained in simple terms and... See more
Company replied
Exceptional Support Seamless House Buying Experience Again! This is the second time Dianne has helped us with our mortgage and life insurance, and once more she has made the entire process seamle... See more
Military Mortgage & Protection Advice Established by Ex Forces for the Armed Forces. AFFS specialise in providing expert Military Mortgage and Protection advice to HM Armed Forces, Veterans and Military Families. Our mission is to provide simple, clear and straight forward financial advice to service personnel, veterans and their families to improve their financial future.
The Elwick Club, Church Road, TN23 1RD, Ashford, United Kingdom
I cannot recommend Dianne highly enough. From the very first conversation, she demonstrated professionalism, deep industry knowledge and a genuine commitment to helping me secure the best mortgage option for my situation.
Dianne took the time to understand my goals and patiently explained every step of the process in terms that were easy to understand. Her ability to navigate the complexities of the mortgage market made what could have been a stressful experience smooth and stress-free.
Throughout the process, Dianne was incredibly responsive and always available to answer my questions, no matter how small. She went above and beyond to ensure I felt confident and informed at every stage.
Thanks to Dianne, I was able to secure a fantastic mortgage rate that suited my needs. I couldn't be happier with the outcome and the outstanding service that I received.
If you are looking for a knowledgeable, trustworthy, and dedicated mortgage advisor then I really couldn't recommend Dianne enough. Thank you so much for the help that you gave me. :-)
Simple from start to finish, fully recommended.

Reply from Armed Forces Financial Services
Dianne was extremely helpful and thorough throughout the whole process, particularly in answering the many questions I had as a first time buyer. Their responses were also extremely timely.

Reply from Armed Forces Financial Services
Armed Forces Financial Services were fantastic mortgage brokers and I would recommend them unequivocally to anyone going forward.
We found AFFS online due to a requirement to navigate the tricky mortgage broking market after a couple of years living in Canada, meaning 'conventional' brokers were unable to help us. Dianne took our unique circumstances in her stride and was quick and clear in communications, and able to respond rapidly when our circumstances changed slightly. We obtained what we felt was a great mortgage deal with no issues to note.
AFFS provided an excellent service and I would recommend them without question.
Thanks Dianne & team.

Reply from Armed Forces Financial Services
Incredible service from Dianne through out the whole process. Replies in a heartbeat and consistently did what was best for me. She made the entire process straightforward and stress-free. Highly recommend her services. She will make your life so much easier.

Reply from Armed Forces Financial Services
Dianne was fantastic! She explained everything clearly and responded extremely promptly. Dianne - you are clearly brilliant at what you do! We felt looked after both by Dianne and the armed forces financial services. We felt confident in the options offered to us and feel the armed forces service were able to get us a mortgage offer ideally fitting our circumstances. Thank you!!

Reply from Armed Forces Financial Services
I went to AFFS and the service is amazing. They explained every step of the process and were extremely professional and helpful.

Reply from Armed Forces Financial Services
Diane has been amazing with helping my purchase of an auction property using a mortgage. She was fast in all her responses and went the extra mile with helping me. I would highly recommend her! Thank you for everything!
Dianne Kerry was excellent. Fast, efficient and forthcoming.
If you're in the Forces and looking to buy a home, I strongly recommend Dianne at Armed Forces Financial Services. After attempting to work with L&C, Moneybox, Habito, and others, we found ourselves frustrated by long phone calls that led nowhere. Many brokers even told us that securing a mortgage wasn’t possible. Dianne, however, immediately understood our situation and provided the clarity and guidance we needed.
Working with her was a breath of fresh air. She was 100% consistently responsive, professional, and efficient, offering clear communication throughout the entire process. Dianne transformed what was becoming a very stressful experience into a smooth and manageable one.
I genuinely appreciate her support and expertise. For anyone seeking a serious and dedicated mortgage advisor, Dianne is the person to contact.

Reply from Armed Forces Financial Services
Fantastic. Took time to care for our circumstances and advise us appropriately, even at cost to their commission. Highly recommended and we will use them again.

Reply from Armed Forces Financial Services
Dianne continues to do a fantastic job in sorting out our mortgage this time for house move. It took a while to get to move date but she continued to ensure we had the best offer and would always answer swiftly our questions.
Absolutely recommended and will continue to use for all out financial needs.
Dianne and the team are great at what they do. They take the hassle out of finding a mortgage and have in-depth expertise for speciality cases with the Armed Forces and their help to buy scheme. Highly recommended!

Reply from Armed Forces Financial Services
Superb personal service. Understood our needs and situation in perfect detail and made the process very simple. Would highly recommend Dianne Kerry and the AFFS team, and I have done numerous times.
I would definitely recommend AFFS. Dianne Kerry was absolutely brilliant. She was very efficient, professional and friendly and went above and beyond to provide an excellent service.
Dianne was absolutely fantastic. As first time buyers, we needed a lot of guidance in regards to applying for a mortgage and the house buying process in general. Dianne was always more than happy to provide us with any advice that we needed. She did all of the heavy lifting in applying for mortgages on our behalf and the expertise that she has is incredible. I will definitely be recommending her to everybody and will be using her again when our fixed term comes to an end.
Dianne was very helpful for a first time buyer who really didn't have a clue. Explained everything in easy to understand terms and was always available if I had questions or queries.
Recommended by a friend and excellent service. Found us a great deal for our mortgage even with the rate chaos. Highly recommended 👌
I have been using affs since i purchased my house in 2017 and the service continues to be A+.
Dianne Kerry has been my adviser and honestly i cannot thank her enough for how she continues to make the remortgage process simple and less stressful for me. She handles everything on my behalf and always gives me detailed instructions if i need to complete any documentation. I have just recommended her to a friend of mine who is due to remortgage.

Reply from Armed Forces Financial Services
Once again a superb service from Dianne, helping us to navigate the process and secure the best available rate for our re-mortgage.

Reply from Armed Forces Financial Services
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.