AFH Wealth Management Reviews 290

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, responsiveness, and professional yet friendly demeanor. Many people highlight the personalized service they receive, noting that advisors take the time to understand their individual needs and explain complex matters clearly. The efficiency of the service, including prompt contact and quick response times, is frequently commended, making customers feel well-supported and confident in their financial management. However, some customers also noted instances of dissatisfaction, particularly concerning specific advisors who were perceived as unhelpful, slow, or even rude. A few other people also felt that the service could be slow and reactive, with delays in receiving answers or resolving issues, and in some cases, a lack of support from management.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise advisors like Rabab, David... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the personalized and... See more

Customer service

People report positive experiences with customer service. Many customers appreciate the helpful and... See more

Response time

Clients share positive opinions on response time, with many praising the speedy and prompt replies to... See more

Customer communications

Reviewers highlight positive aspects of contact. Customers consistently praise the ease of reaching advisors,... See more

Based on these reviews

Rated 5 out of 5 stars

Rabab is exceptional — warm, patient, and genuinely committed to helping. Nothing is ever too much trouble. She takes the time to explain things clearly and researches the best options with real care.... See more

Company replied

Rated 5 out of 5 stars

Duncan Budd is our adviser and our first point of contact should we need advice or have any questions or queries on matters that we might not fully understand. He is someone we put trust in to manage... See more

Company replied

Rated 5 out of 5 stars

AFH have recently become my financial adviser after taking over due to retirement of the previous incumbent. Experience so far is very good. Adam has been very helpful and responsive to my needs. Whe... See more

Company replied

Rated 5 out of 5 stars

I have been with AFH Wealth Management for about 3 years now since my original financial advisor retired. Initially I wasn’t impressed as I didn’t get the personal service which I received before... See more

Company replied


Company details

  1. Investment service

Written by the company

Providing independent financial planning and investment management services to clients who value a long-term relationship, based on mutual trust and respect.

AFH Wealth Management

Written by the company

We’re experts in financial planning and investment management.
With over 30 years of experience and more than 200 accredited advisers nationwide, AFH is one of the UK’s leading independent financial advisory firms.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

290 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

AFH Wealth Management- Review

I have been with this company for many years under the guidance of a guy called Paul Hoskyns based Nottingham. His knowledge professional conduct enthusiasm to the business is second to none !! I have been kept informed every step of the way and had yearly meetings to assess my pension / investments etc. He is a really nice guy too !! I have received a quarterly reports of my investments which have been very useful.
Moving forward I would most definitely recommend Paul and the company to take care of other peoples financial affairs.

14 April 2026
Unprompted review
AFH Wealth Management logo

Reply from AFH Wealth Management

Thank you for your kind feedback. We’re delighted to hear how well Paul has supported you over the years and how valuable you’ve found the regular reviews and updates. Your recommendation is greatly appreciated, and we’re proud to have Paul as part of the AFH team.

Warm regards,
The AFH Team

Rated 5 out of 5 stars

Outstanding Service

Absolutely blown away by the help and support from AFH. Especially Sebastian and his team from the Bromsgrove branch. I needed to free up some cash from my Pension and after a very stressful few months from my then Pension Provider and no further getting the cash Sebastion took over. He treated me as a friend not a client. Kept me informed of the progress throughout. I received my tax Free Cash, swopped my pension to another provider and even started receiving my private pension at 55. Thankyou Seb and AFH for all your hard work. My sister and friends are also about yo use AFH.

1 April 2026
Unprompted review
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Reply from AFH Wealth Management

Thank you for your kind review. We’re really pleased that Seb was able to support you and keep things moving during a stressful time. We truly appreciate your recommendation and look forward to supporting your sister and friends, providing them with the same positive experience.

Warm regards,
The AFH Team

Rated 4 out of 5 stars

Professional, knowledgeable and friendly

Advisor was very approachable ,professional and knowledgeable. Discussed understand my requirements from investment, explained levels of risk, also ethical investment ,which is important to me.

6 February 2026
Unprompted review
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Reply from AFH Wealth Management

Thank you for your feedback. We’re pleased to hear you found your adviser approachable and professional, and that your individual priorities were carefully considered. We appreciate you taking the time to share your experience.

Warm regards,
The AFH Team

Rated 5 out of 5 stars

Pension advice

I switched to AFH over 2 years ago and David has been extremely helpful over that period. He took time to understand my risk profile and financial goals and invested my pension in appropriate funds which are reviewed on an ongoing basis. I am very satisfied with the service David provides and would highly recommend him to others seeking financial advice.

13 April 2026
Unprompted review
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Reply from AFH Wealth Management

Thank you for your kind feedback. We’re pleased to hear that David has supported you so effectively over the past two years and taken the time to understand your goals and risk profile. We really appreciate your review and are glad you’re satisfied with the ongoing service.

Warm regards,
The AFH Team

Rated 5 out of 5 stars

Review of serviceDavid set out to achieve what we…

David set out to achieve what we required, and identified a timescale for this to be done. It was achieved in half the time predicted and to all that we required.

31 March 2026
Unprompted review
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Reply from AFH Wealth Management

Thank you for your feedback. We’re pleased to hear that David delivered what you needed ahead of the agreed timescale and met all your requirements. It’s great to know the service provided made a positive difference.

Warm regards,
The AFH Team

Rated 5 out of 5 stars

I have been with AFH Wealth Management….

I have been with AFH Wealth Management for about 3 years now since my original financial advisor retired.
Initially I wasn’t impressed as I didn’t get the personal service which I received before and was accustomed to.
However for the last 18months/2 years I have had the privilege of having Ommarabab Shah as my advisor, she has been the best. I am back to feeling like it’s personal service, she responds to queries ASAP and I feel like if there was a problem it wouldn’t be a problem for long.
I’m not up to date finances and don’t know all the ins and outs but Rabab listens advises me in a friendly and understanding way.

26 March 2026
Unprompted review
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Reply from AFH Wealth Management

Thank you for your honest and thoughtful feedback. We’re delighted to hear that Rabab has helped bring back the personal service you were looking for. Making finances feel simple and stress-free is exactly what we aim for, and your kind words mean a great deal to us.

Warm regards,
The AFH Team

Rated 5 out of 5 stars

Excellent support

Our Financial advisor David Reilly has been supporting us on our retirement journey since day one and has been a great help with the whole process. It is reassuring to know he is at the end of the phone for any queries and continues to be of great help. I would strongly recommend him.

31 March 2026
Unprompted review
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Reply from AFH Wealth Management

Thank you for taking the time to share your experience. We’re delighted to hear how valuable David’s support has been throughout your retirement journey.

Warm regards,
The AFH Team

Rated 1 out of 5 stars

I suffer episodes if high anxiety and …

I suffer episodes if high anxiety and I did not experience any empathy from Mr. David Reilly from this company.
He was very impatient and rude with his abrupt manner. We didnt get to finish the advice sesson as i couldn't take his attitude, No, i did not have a good experience.

30 March 2026
Unprompted review
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Reply from AFH Wealth Management

Thank you for taking the time to leave us a review. We always aim to provide the highest level of service to our clients, so we’re sorry to hear that your experience with AFH did not meet expectations. please feel free to contact us directly at feedback@afhgroup.com, and we’ll be happy to look into this for you.

Warm regards,
The AFH Team

Rated 5 out of 5 stars

New to AFH

AFH have recently become my financial advisors, following the retirement of my previous advisor. So it is early days, but so far, very good!
Adam contacted me very quickly after the changeover, and I found it really reassuring that he took plenty of time to talk with me, get to know my situation, and circumstances, and was very thorough in assessing what my financial advice needs were, rather than just what he thought he could do for me.
I had been concerned that moving to a new company after being with someone who'd advised me for years, and understood my priorities, might make for a difficult and worrying transition, and give me concern about my security going forward. But that has not been the case. Being advised isn't just about facts and figures, it's how the whole thing makes you feel that is important.
Adam has gathered all the information he needs to advise me for my situation, and his response time to any queries I have is very speedy.
I am very happy with Adam, and AFH as my financial advice team.
Julie.

26 March 2026
Unprompted review
AFH Wealth Management logo

Reply from AFH Wealth Management

Thank you, Julie, for sharing your experience. We’re so pleased to hear that the transition to AFH has felt smooth and reassuring, and that Adam has taken the time to understand your needs from the outset. Providing continuity and confidence during acquisition journeys is incredibly important to us, so your feedback means a great deal.

We’re delighted to have you with us and look forward to supporting you in the years ahead.

Warm regards,
The AFH Team

Rated 5 out of 5 stars

Adam was very professional helpful and…

Adam was very professional helpful and clearly knew his subject, he made the experience interesting and has helped us to plan not only for our retirement but the future of children. Highly recommend.

6 March 2026
Unprompted review
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Reply from AFH Wealth Management

Thank you for your kind review. We’re delighted to hear that Adam’s professionalism and guidance have supported your planning for both retirement and your family’s future.

We truly appreciate your recommendation and are here whenever you need us.

Warm regards,
The AFH Team

Rated 5 out of 5 stars

AFH have recently become my financial…

AFH have recently become my financial adviser after taking over due to retirement of the previous incumbent. Experience so far is very good. Adam has been very helpful and responsive to my needs. When I contact him he responds promptly and is attentive. It is still early days but the start is promising.

10 March 2026
Unprompted review
AFH Wealth Management logo

Reply from AFH Wealth Management

Thank you for sharing your experience. We’re really pleased to hear that Adam has been responsive and helpful as you transition to AFH’s ongoing service.

It’s great to know the start has been positive, and we look forward to continuing to support you in the months and years ahead.

Warm regards,
The AFH Team

Rated 5 out of 5 stars

A thoughtful, tailored approach from Rabab at AFH

Rabab at AFH has been our advisor for almost two years now, and we have been pleased with the way she has got to know us as individuals. Rather than treating us like just another client, she listens to our requirements to understand our personal needs and lifestyle goals, ensuring her advice—backed by the resources at AFH—is completely bespoke to our circumstances.
She has ensured our investment portfolio continues to provide for our needs and, while her responsiveness can occasionally be a bit delayed, requiring the odd 'chaser' email, the quality of the advice has always been excellent. We feel secure about our financial future today and highly appreciate the thoughtful, personal approach Rabab and the team at AFH provide.

9 March 2026
Unprompted review
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Reply from AFH Wealth Management

Thank you for your thoughtful feedback. We’re delighted to hear how well Ommarabab has supported you over the past two years and that her personalised approach has helped you feel confident in your financial planning. We truly value your trust and appreciate your kind words about the quality of advice you’ve received.

If there’s ever anything more we can do, we’re always here to help.

Warm regards,
The AFH Team

Rated 5 out of 5 stars

Pension Guidance

Was looking into early retirement and I discussed my particular circumstances with Nigel an advisor from this company.
He was extremely helpful and his extensive knowledge guided me through the different pension options available to me.
I had questions relating to annuities both lifetime and fixed term, drawdown and ufpls, the guidance given by Nigel helped me make my decision in choosing the right pension product to suit me.
I have learnt that the pension process can seem quite complex and there is no one size fits all.
The key for me was to do my homework and get an idea of what I required in retirement then take this information to an advisor in my case Nigel of AFH and guidance was given which gave me confidence in progressing my future plans.
All my questions relating to pensions and tax implications were answered in a clear manner.
All in all a very helpful person with a great knowledge and calm approach.

12 February 2026
Unprompted review
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Reply from AFH Wealth Management

Thank you for your thoughtful review. We’re so pleased to hear that Nigel’s support helped you feel confident in planning your retirement. He takes great care in giving clear guidance, and your feedback means a lot.

We appreciate your kind words and are glad we could assist in shaping your future plans.

Warm regards,
The AFH Team

Rated 5 out of 5 stars

From start to Finish

From start to Finish, Chris May was friendly, professional and knowledgeable of the service he was providing to meet my needs, throughout the process Chris was contactable whenever I needed information. I have and will continue recommend.

2 December 2025
Unprompted review
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Reply from AFH Wealth Management

Thank you for your feedback! We’re pleased to hear that Chris provided the support needed throughout your journey, and was always available when you needed him. We truly appreciate your recommendation.

Kind regards,
The AFH Team

Rated 5 out of 5 stars

Ray is always a book of knowledge!

Ray is always a book of knowledge! I reached out to Ray and asked him if he could help with mortgage advice and quickly got me in a call in with a colleague of his “James Johnson” who was nothing short of professional and very friendly.

Ray thank you for continued help! AFH are lucky to have you.

17 February 2026
Unprompted review
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Reply from AFH Wealth Management

Thank you for your wonderful review! We're delighted to hear that Raymond was able to support you and connect you with James. We really appreciate your kind words and are always here to help if you need anything further.

Kind regards,
The AFH Team

Rated 5 out of 5 stars

AFH Wealth Management

Chris May the Financial advisor appointed by AFH Wealth Management was very helpful and approachable throughout the consultation period and although some things were difficult to understand at first was very good at explaining in laymans terms making a seemingly complicated process much easier to understand and navigate.

18 July 2025
Unprompted review
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Reply from AFH Wealth Management

Thank you for your thoughtful review Ian. We’re delighted to hear that Chris made the process approachable and straightforward, taking the time to explain everything clearly.

Kind regards
The AFH team

Rated 5 out of 5 stars

Rabab is exceptional

Rabab is exceptional — warm, patient, and genuinely committed to helping. Nothing is ever too much trouble. She takes the time to explain things clearly and researches the best options with real care. What makes her stand out is how she gets to know you as a person, not just a client. Working with her feels like having a trusted friend who looks after your money with the same attention and honesty she’d give her own.

2 February 2026
Unprompted review
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Reply from AFH Wealth Management

Thank you so much for sharing such heartfelt feedback Lisa. We’re delighted to hear how Rabab’s care, clarity and personal commitment have made such a meaningful difference to your experience.

Kind regards
The AFH team

Rated 4 out of 5 stars

Since Ommar Rabab has appointed as our…

Since Ommar Rabab has appointed as our finance advisor, she has been brilliant with advising on our finances and investments. She is very approachable and accommodative. If I have any questions or unsure about any of our investments, she has always explained it well and come back information.

29 January 2026
Unprompted review
AFH Wealth Management logo

Reply from AFH Wealth Management

Thank you for your kind words. We’re delighted to hear that Ommarabab's approachable and supportive guidance has helped bring clarity and confidence to your financial decisions.

Kind regards,
The AFH team

Rated 5 out of 5 stars

I cannot praise Ommarabab highly enough…

I cannot praise Ommarabab highly enough for helping me with my investments . She is very knowledgeable , patient , thorough and she made sure I was understanding of the different options with my pension.
I would highly recommend to any who is thinking about investing .

3 February 2026
Unprompted review
AFH Wealth Management logo

Reply from AFH Wealth Management

Thank you for your feedback. We’re so pleased to hear that Ommarabab’s knowledge and guidance have helped you feel confident in your investment decisions.

Kind regards,
The AFH team

Rated 5 out of 5 stars

Highly recommended

This company is cutting edge, well informed and reassuring. Our financial advisor, Richard Arnold, is considered, presents us with a balanced view of our financial strategy and is consistently empathetic as we navigate our way through the various stages of life!

27 January 2026
Unprompted review
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Reply from AFH Wealth Management

Thank you so much for your review. We’re delighted to hear you feel supported and well‑guided, and that Richard’s balanced, empathetic approach is making a real difference.

Kind regards,
The AFH team

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