They say your order will arrive in 2-8 days, and I've already been waiting for at least 11 business days. They don't offer any email or phone number to contact me to find out where the package is, and... See more
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Quality and fit usually excellent, Delivery ok however I am an old lady and my mobility takes a minute or two. .Every usually knock and within a few seconds dump parcels on my doorstep. This is th... See more
Company replied
Items not received after 1 month. Tried to fill out online form but it won't take my telephone number so I will have to call them. So annoying. Afibel have resolved the issue promptly by supplyin... See more
Company replied
Item arrived and was as described. Expensive in comparison to other sellers even with discount added. Only ordered because out of stock elsewhere. Free delivery given. However it was a slow delivery,... See more
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Company details
- Ladies' clothes shop
- also in
- Homewares Shop
- Lingerie shop
- Plus Size Clothing Shop
- Printed clothing store
- Shoe shop
Written by the company
Afibel, place aux envies Mode et Maison ! Depuis 1954, Afibel accompagne toutes les envies avec une mode actuelle, confortable et pensée pour toutes les silhouettes. Au fil des années, la marque a développé un véritable savoir-faire autour de la mode femme, de la grande taille, de la lingerie, des chaussures et de la mode homme, avec une attention particulière portée aux coupes, aux matières, au confort et à la liberté de mouvement. Parce que se sentir bien ne s'arrête pas au dressing, Afibel élargit son univers pour proposer toujours plus de choix autour de la Maison. Décoration, mobilier, linge de maison, literie, cuisine, rangement ou encore jardin : nos collections permettent à chacun(e) de créer des espaces uniques et pleins de style, pour se faire plaisir au quotidien. Notre ambition est simple : vous offrir plus de choix, plus de liberté et plus de plaisir, aussi bien pour vous habiller que pour aménager votre intérieur. Afibel sélectionne des produits qui associent style, confort et praticité et développe régulièrement de nouvelles collections et nouvelles collaborations afin de répondre à toutes les envies Mode et Maison. Nos équipes sont implantées près de Lille, dans les Hauts-de-France, où nous cultivons depuis toujours des valeurs de proximité, de savoir-faire et d'attention portée à nos clientes et clients. Sur Afibel.com, retrouvez nos collections de vêtements femme et homme, lingerie, chaussures, accessoires, beauté ainsi qu'un large choix de produits pour la maison, la décoration, le mobilier et la literie. Notre raison d'être : permettre à chacun(e) de se sentir bien, sûr(e) de soi et libre d'avoir envie !
À vos côtés avant et après votre commande
Written by the company
- Besoin d’aide ? Nous sommes là.
- Une question sur un article, votre commande, votre livraison ou votre retour ? Retrouvez de nombreuses réponses dans notre FAQ Afibel.
- Des achats en toute sérénité
- Paiements sécurisés, plusieurs moyens de paiement et possibilité de retourner vos articles : nous mettons tout en œuvre pour vous proposer une expérience d’achat simple, pratique et rassurante.
- Toujours une bonne raison de se faire plaisir
- Chez Afibel, les envies s’accompagnent régulièrement de privilèges et d’avantages : livraison offerte selon les offres en cours, remises, opérations spéciales et autres attentions à découvrir tout au long de l’année sur Afibel.com.
Plusieurs solutions de livraison
Faites-vous livrer où vous le souhaitez.
Selon les produits commandés, Afibel vous propose différentes solutions de livraison : en point relais Mondial Relay, à domicile ou en point Pickup (commerçant ou bureau de poste). Pour certains articles de nos marques partenaires, des services de livraison adaptés peuvent également être proposés.
Contact info
2.8
Average
6k reviews
Asks customers to review
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Reply from AFIBEL
Dear Mrs Cross
Thank you for taking the time to leave us this great 5 star review.
I am pleased to hear that you order was well received and arrived in a timely manner.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Nicola
Afibel Customer Service
Reply from AFIBEL
Dear Elaine
Thank you for taking the time to leave us this amazing 5 star review.
I am pleased to hear that you are very happy with your order and that it arrived in a timely manner.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Nicola
Afibel Customer Service
Very reliable,and all the goods so far…
Very reliable,and all the goods so far have been good quality.
25 February 2025
Reply from AFIBEL
Dear Ivor
Thank you for taking the time to leave us this brilliant 4 star review.
I am pleased to hear that you are happy with the quality of our clothing.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Nicola
Afibel Customer Service
Great service
22 February 2025
Reply from AFIBEL
Dear Pauline
Thank you for taking the time to leave us this great 5 star review.
I am pleased to hear that you are happy with the great service you received when placing your recent order.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Nicola
Afibel Customer Service
Reply from AFIBEL
Dear Elizabeth
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear you find Afibel a good reliable company.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
PROMPT DELIVERY
15 February 2025
Reply from AFIBEL
Dear Eileen
Thank you for taking the time to leave us this good 4 star review.
I'm pleased to hear your order was delivered in a quick and timely manner.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Cotton night gowns My wife Isabella loves the night gowns…
My wife Isabella loves the night gowns great fit and loved the colours
21 February 2025
Reply from AFIBEL
Dear John
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear your wife is happy with her nightgowns.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
After my purchase I was given a code to…
After my purchase I was given a code to use for a free coat, this didn’t happen! I then emailed Afibel and they said I would have to make a further purchase to claim the coat. I did this and lo and behold NO COAT, it’s an absolute joke and will definitely not be buying anything from there!!!!!
7 March 2025
Unprompted review
Reply from AFIBEL
Dear Customer
Thank you for taking the time to leave us this feedback.
I'm sorry to hear you didn't receive your free sheep skin effect coat.
If you would like to discuss this further to help resolve this issue, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode. We can then look into this for you. Alternatively, please call our customer service team on 0330 123 1293 where one of our advisors will be happy to help.
Kind Regards
Simon
Afibel Customer Service
Reply from AFIBEL
Dear Richard
Thank you for taking the time to leave us this great 5 star review.
I am pleased to hear that you are happy with the service you received when placing your recent order.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Nicola
Afibel Customer Service
A well designed nightdress
The nightdress I ordered was just what I was looking for feminine, attractive design and colour and warm and easycare material. My only criticism was the length of time from order to receiving which seemed longer than other online companies I have used
17 February 2025
Reply from AFIBEL
Dear Margaret
Thank you for taking the time to leave us this 4 star review.
I'm pleased to hear you're happy with the nightdress you ordered.
I'm sorry to hear you found the delivery time for this order seemed longer compared to other companies. However, we do aim to deliver all orders within 7 to 10 working days.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
The choices are excellent and the…
The choices are excellent and the delivery is very good and always on the time that they give cant fault the goods that I have chosen, many thanks.
20 February 2025
Reply from AFIBEL
Dear Joyce
Thank you for taking the time to leave us this amazing 5 star review.
I'm pleased to hear your happy with all aspects of your order.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
My Afibel Review
There are always plenty of choices in larger sizes. Although the free gifts could be replaced by more discounts on the prices.
12 February 2025
Reply from AFIBEL
Dear Miss Krokosz
Thank you for taking the time to leave us this 4 star review.
I'm pleased to hear you're happy with our choice and I will be sure to pass your feedback on regarding our free gifts and promotions.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Reply from AFIBEL
Dear Mrs Brown
Thank you for taking the time to leave us this excellent 5 star review.
I am pleased to hear that you are happy with your order and also the service you received when placing your order.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Nicola
Afibel Customer Service
Reply from AFIBEL
Dear Isabel
Thank you for taking the time to leave us this great 5 star review.
I am pleased to hear that you are happy with our clothing.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Nicola
Afibel Customer Service
Very happy with Afibel !!
Excellent quality goods, easy ordering with quick delivery & was kept informed of progress of order.
Very happy with Afibel & will continue to order from them. Would definitely recommend them.
5 February 2025
Reply from AFIBEL
Dear Mrs Fairclough
Thank you for taking the time to leave us this amazing 5 star review.
I'm pleased to hear how happy you are with all aspects of your experience whilst shopping with Afibel. I will be sure to pass your excellent feedback onto our team.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Great products and choice good prices…
Great products and choice good prices and offers but had to chase up one of the orders
8 February 2025
Reply from AFIBEL
Dear Lynn
Thank you for taking the time to leave us this 5 star review.
I'm pleased to hear you're happy with your order and I'm sorry to hear you had to chase up one of your orders.
If you require any further help regarding this, please could you send us an email to service@afibel.co.uk with either your customer number or full name and address, including postcode. We can then look into this for you. Alternatively, please call our customer service team on 0330 123 1293 where one of our advisors will be happy to help.
Kind Regards
Simon
Afibel Customer Service
Reply from AFIBEL
Dear Lillian
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear you're happy with all aspects of your shopping experience with Afibel.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
very helpful
8 February 2025
Reply from AFIBEL
Dear Grizelda
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear you found our service very helpful, I will be sure to pass this feedback on.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Good quality products attractively…
Good quality products attractively priced. Good service
12 February 2025
Reply from AFIBEL
Dear David
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear that you're happy with all aspects of your shopping experience with Afibel.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
Reply from AFIBEL
Dear Elizabeth
Thank you for taking the time to leave us this fantastic 5 star review.
I'm pleased to hear you found our service friendly and efficient, I will be sure to pass this feedback onto our team.
We hope to hear from you again in the future. Happy shopping!
Kind regards
Simon
Afibel Customer Service
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