While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Joseph was brilliant. Worked really hard to get me a final mortgage offer really quickly. Always very responsive.

Rated 5 out of 5 stars

Great assistance and support throughout the whole process was faultless. This was mine and my wife's first time buying a property and the team at A Financial couldn't do enough to help us. No email, c... See more

Rated 4 out of 5 stars

After a quick call on renewing my existing mortgage found it a very stress free and simple process, would of been 5 stars had I received a call first before chasing... Well done a financial!

Rated 5 out of 5 stars

From first speaking to David for advice we felt we were in capable hands and once we found our house both David and Michael were amazing. We had regular communication about the things that mattered an... See more

Company replied

Company details

  1. Mortgage broker

Written by the company

aFinancial will find you the right mortgage. Its child's play with aFinancial. We are always looking for ways to reduce complexity and we have a process that is fast. Take the leg work out of finding a mortgage and let us get you approved quickly.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

30 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great!!

Timothy was amazing at sorting out our mortgage offer. We are FTB and was so patient and understanding with all of our questions! Clear communication and updates all along the way. Thank you so much Tim!

3 May 2024
Unprompted review
Rated 5 out of 5 stars

First time buyers - highly recommend!

Great assistance and support throughout the whole process was faultless. This was mine and my wife's first time buying a property and the team at A Financial couldn't do enough to help us. No email, call, text was too much - even with the bombardment of questions we had! Special credit goes to Tim Wragg, constantly professional throughout, very knowledgeable and always available to assist along with the support of Michael Avrill. Great team, great firm. Highly recommend! Thanks again.

18 April 2024
Unprompted review
Rated 5 out of 5 stars

I could not recommend aFinancial enough!

My Husband and I used aFinancial when applying for our first mortage and I could not recommend them enough, Tim and Michael have gone above and beyond for my Husband and I. They answered our thousand questions, constantly reassured us and helped us through the whole mind boggoling process. Tim managed to secure us a decision in principle very quickly so we were able to view houses, and then secured us a mortgage within a few days of us finding our house. It's been such a pleasure working alongside them, nothing was too much. Buying a house is a stressful and confusing experience but Tim and Michael have made it a good first experience for my Husband and I. I could not recommend them enough.

17 April 2024
Unprompted review
Rated 5 out of 5 stars

The BEST mortgage brokers ever

From first speaking to David for advice we felt we were in capable hands and once we found our house both David and Michael were amazing. We had regular communication about the things that mattered and both proactively followed up on drops in interest rates by the lender to ensure our offer reflected the most favourable terms up to exchange. A huge thanks to both of you!

15 March 2024
Unprompted review
aFinancial logo

Reply from aFinancial

Thank you for sharing your positive experience with us! It’s great to hear that we provided you with excellent service. If you need assistance in the future, feel free to contact us! We wish you a happy home!😊🏠🔑

Rated 5 out of 5 stars

Excellent

Excellent, honest advice given in whatever situation I have asked about throughout the years. Very knowledgeable team in their respective fields.David Golt & Tim wragg professional demeanour throughout.

6 November 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service, I thoroughly recommend them.

aFinancial made my entire mortgage application process seamless. Timothy Wragg & David Golt provided me multiple options and were very patient in explaining all my queries.

Excellent service, I thoroughly recommend them.

10 May 2023
Unprompted review
aFinancial logo

Reply from aFinancial

thanks for the great feedback Yeshwanth, always a pleasure dealing with you

Rated 5 out of 5 stars

Very professional

Very professional, proactive and friendly in their approach. David, Tim and Hassan have always been very understanding and knowledgeable and go the extra mile.

10 October 2023
Unprompted review
aFinancial logo

Reply from aFinancial

Thank you Varun, always glad to help

Rated 5 out of 5 stars

Happy Returning Customer AAA Service

This is the second time I used aFinancial and received stellar service from Hassan. He helped me secure a new fixed rate mortgage when remortgaging and a second mortgage for a new home purchase, walking me through lots of different options scenarios at a time when the market was fluctuating often. Worked well with my solicitors and was always quick to reply. Will 100% use aFinancial again and highly recommend.

14 October 2022
Unprompted review
aFinancial logo

Reply from aFinancial

Hassan always does a great job, thank you for this amazing feedback we really appreciate it.

Rated 5 out of 5 stars

First time buyers ...

We had a fantastic experience with Afinancials the support we got in navigating everything from A to Z as first time buyers in a very difficult market I couldn’t be more grateful. I have and will continue to recommend them to friends and family.

8 May 2021
Unprompted review
Rated 1 out of 5 stars

They were fantastic 3-4 years ago, terrible service now.

They were fantastic 3-4 years ago. Terrible service now.

We bought our current house with them 3-4 years ago and they were fantastic so we decided to use them again for a company property purchase. They have taken 5-6 months and we still don't have a mortgage. They have made mistakes such as filing for the wrong kind of mortgage when we told them what we needed from the get go, communication has been terrible to the point where I have needed to chase them up when they don't get back to me within the time frame they set themselves. After admitting to their mistakes over the phone, still haven't gotten the fire lit under them.

Last time I called, more excuses why we didn't get an update by the time they gave us and one of the Senior Partners came out with "Well, you aren't our only client." Perhaps we wrongly assumed that after taking 5 months of our time they would be a bit more pressed to deliver a good service. Have felt totally undervalued from start to finish this time around. Will never work with them again which was a shame as again they were fantastic years ago. Sadly cannot and will not recommend.

4 March 2021
Unprompted review
aFinancial logo

Reply from aFinancial

Hi, it is a fair criticism on the error which I feel lost us a couple of days and I would agree that the service provided on this occasion fell short of our own expectations.

It is an exceptionally busy time for the industry and your case is exceptionally difficult, dealing with exceptionally difficult lenders. My comment was that we are dealing with more clients than we can reasonably provide exceptional service to right now and trying we are trying to deal with your case as quickly as possible, much of the delay would be lender related as per above, but I get that we are your point of contact.

I am glad we found you a solution this morning, please let me know if you would like to proceed with us or I would be happy to point you in the direction of another provider who can get it done for you if you prefer. Happy to talk on the phone, if you would like to talk further.

Kind regards David

Rated 5 out of 5 stars

Hassan is Amazing

Hi
A.financial is an amazing team.Especially Hassan he is very helpful,patient,reliable,he is always here replying your email and call ,giving advice .He is very professional and a nice guy.He always had answered to your million of questions,even the silly one.He is hard working and very dedicate to his profession.He always try his best to make thing easy for you.He will contact the estate agent and solicitor on your behalf all the time so you don’t have the stress to call and update them.He is the best .Highly recommended.Thanks for much without him it will be harder to get the mortgage

26 February 2021
Unprompted review
Rated 5 out of 5 stars

Have tried a few Mortgage Brokers and…

Have tried a few Mortgage Brokers and aFinancial are by far the best.

They always find me great deals for my residential and buy to let mortgages and the process is simple and stress free. Staff have a wealth of knowledge and always give great advice on the best way to proceed.

21 December 2019
Unprompted review
Rated 1 out of 5 stars

Recommended I dint use Santandairs…

Recommended I dint use Santandairs Solicitor and to use one they recommend, they took forever and as a result I paid thousands extra on a remortgage, as I spent months at the default rate.

19 December 2019
Unprompted review
aFinancial logo

Reply from aFinancial

Hi Max,

I would like to apologise again for the service you received from the solicitor.
As I stated at the time, we feel they could have done a better job. Thanks for using us again for your remortgage and glad to see there was no hard feeling.

Kind regards
David Golt

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look