Afloral Reviews 

3,959
•
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

I selected stems and flowers for a fall arrangement totaling $196. There was a discount code for orders over $100. Since I qualified for the discount I entered it, received the $25 off. However as I w... See more

Rated 5 out of 5 stars

My order of olive branches arrived, and they are simply gorgeous! The most authentic and real branches I’ve ever seen. If that wasn’t enough, the packaging was superb. They arrived in an extremely lon... See more

Rated 5 out of 5 stars

First time buyer, long-time admirer of Afloral. I purchased the Plum Cimicifuga Seeded Fall Decor Garland and Norfolk Pine Garland. Both are stunning! I currently have the Plum Garland decorated above... See more

Rated 5 out of 5 stars

The items I've ordered are always of excellent quality, and well packed. This time the item was great, but the terra cotta pot had been badly chipped. I emailed Afloral, (their suggested contact meth... See more

Company details

  1. Flower market
  2. also in
  3. Home Furniture Shop

Written by the company

At Afloral, we believe in the power of permanent, sustainable botanicals. Whether you’re searching for the highest quality real-touch artificial flowers, sustainably sourced natural dried flowers, or unique vases, know our small team has hand-selected everything. We’re committed to providing you with a boutique experience through fair prices, fast shipping, and genuine customer support.


Contact info

3.8

Great

TrustScore 4 out of 5

4k reviews

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No recent history of asking for reviews

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3.8

All reviews

(3,959)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Better than any other Christmas Garland I’ve ever purchased

My order arrived in less than a week and it was safely wrapped and packaged. I was very impressed by the quality of the items I ordered. I purchased the Real Touch NorfolkPine Garland, Pine Branches, Wreath, and Pine Tree. They are way better than I could have hoped for. I will be purchasing more so I can exchange some of my older Christmas decor to this as it looks so real!

28 September 2022
Rated 5 out of 5 stars

10/10 Customer Experience

first of all, the product I ordered is absolutely stunning!! I reached out with some product questions and the team was so very helpful and resolved the question ASAP!

12 October 2022
Unprompted review
Rated 5 out of 5 stars

Just what I wanted

It was a box full of pine cones just what I wanted to put into my plants to try to keep my stupid cats out of my plants! Good price and exactly what I was expecting

13 October 2022
Rated 5 out of 5 stars

Lovely

The flowers were just what I was looking for at a reasonable price. The were delivered as promised in great condition and I love them.

13 September 2022
Rated 3 out of 5 stars

Norfolk pine Garland

This garland was Smaller and Thinner than I expected. However I will still use it.

12 October 2022
Afloral logo

Reply from Afloral

Hello,

We're sorry about this but thank you for the feedback. We always want our customers to be 100% happy with their purchases, and our customer service manager will reach out.

Thank you,
Afloral

Rated 5 out of 5 stars

Good to do business with

Unfortunately, no fault of Afloral, the articles I ordered were not able to be used because of time issues. We very much appreciate being able to return these items-in the box they came in! Very helpful. It was a straightforward to order and a straight forward uncomplicated process to return. We will be happy to turn to Afloral for any of our floral and related decor needs. Thank you!

26 September 2022
Rated 2 out of 5 stars

Poorly packaged

I was disappointed with how poorly it was packaged - in a box kept secure with two zip ties. When I opened the box nearly a third of the wreath was ripped off and in piles in the corners. If it weren't for needing it for a specific occasion I would have returned it. Why was there no tissue paper put on top of the wreath and bubble wrap to fill in to prevent this? The box was huge and was of course going to be tossed around in the shipping.

29 September 2022
Afloral logo

Reply from Afloral

Hello,

We are very sorry about this! We always want our customers to receive their orders in great condition. We recently have brought in new shipping boxes and packing materials to ensure this doesn't happen again. We want to make this right, and our customer service manager will reach out.

Thank you,
Afloral

Rated 2 out of 5 stars

Not satisfied for cost - broken and misshapen

Two of ten little balls broken and the large blue hydrangea is still in the shape of a square.

30 September 2022
Afloral logo

Reply from Afloral

Hello,

We are very sorry about this! We just brought in new shipping boxes and packing materials, so this will not happen again. We want to make this right with a replacement, and our customer service manager will reach out.

Thank you,
Afloral

Rated 3 out of 5 stars

Shipping and packaging was great but…

Shipping and packaging was great but I'm a little underwhelmed by the actual product. It's sparse and the colors aren't what I was envisioning from the photo.

10 October 2022
Afloral logo

Reply from Afloral

Hello,

Thank you for the feedback! We only want our customers to be 100% happy with their items, and we will take a closer look at that wreath. We want to make this right, and our customer service manager will reach out.

Thank you,
Afloral

Rated 5 out of 5 stars

Very happy customer!

Ordering from Afloral has always been easy! The dried flowers arrived quickly and were in great condition due to the high quality of careful packaging.
Thank you Afloral for your great products and service.

5 October 2022
Rated 3 out of 5 stars

Quality not there

My first order was never received. My second order came on time but I was disappointed with the quality of the stems I ordered. The tips of most of the leaves were brown and the bundle has several yellowed leaves as well. The quality is not worth the price they are overcharging.

3 October 2022
Afloral logo

Reply from Afloral

Hello,

We are very sorry about this! We always want our customers to receive high-quality items, and our inventory team will look closer at your order. We want to make this right, and our customer service manager will reach out.

Thank you,
Afloral

Rated 2 out of 5 stars

disappointed

item was very small and wish I had purchased locally and could easily return

7 October 2022
Afloral logo

Reply from Afloral

Hello,

Thank you for the feedback it is very much appreciated. We only want our customers to be 100% happy with their items, and we will look closer at the branch you ordered. We want to make this right, and our customer service manager will reach out.

Thank you,
Afloral

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