African Ancestry Reviews 

231
TrustScore 2.5 out of 5

2.5

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Rated 4 out of 5 stars

Although my husband is African American, we learned that he is 25% Portuguese! We were not happy with the length of time it took it get the results - it took 3 months! But the answer we got helped pro... See more

Rated 1 out of 5 stars

Multiple failed collection attempts, delayed results, ignored emails, and I only found out there was an issue with my sample after contacting support myself because my account still said “sequencing i... See more

Rated 4 out of 5 stars

I used African Ancestry, along with 2 other dna firms,using the scientific process of 3:1 ratio, I have a clearer picture of where I came from. Now, I create my ancestral history instead of Macmillan... See more

Rated 1 out of 5 stars

I am extremely disappointed with the service provided. This company is taking advantage of people who genuinely want to learn about their heritage. I strongly advise against using them and believe... See more

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Company details

  1. Health & Medical

Information provided by various external sources

African Ancestry is the pioneer of genetic ancestry tracing for people of African descent, trace ancestral roots back to a specific present-day African country and tribe/ethnic group.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

231 reviews

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No recent history of asking for reviews

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2.5

All reviews

(231)

10 reviews in the last 12 months

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Rated 4 out of 5 stars

Reconnecting to our natural selves

I had a great experience finding my cultural connection to a Nation and clan of my maternal ancestors. African Ancestry is doing a great service connecting Africans all over the world with reconnecting to our natural selves. I would recommend it to anyone that has a great need to know and share their family history that was lost during the slave trade. This journey invites a further study once you know. I only wish African Ancestry would give you the opportunity to do all tests once you have given a sample by logging on and paying once again. Otherwise excellent!

10 March 2019
Unprompted review
Rated 5 out of 5 stars

African ancestry is amazing

African ancestry is amazing. I really appreciate their hard work that they do for me and others on a daily basis. So far I’ve used them twice and plan on using them again for my parents. Thank you for helping me find the pieces to my puzzle in helping my find my roots that had been hidden to my identity and now know who and what I am.

10 March 2019
Unprompted review
Rated 5 out of 5 stars

Having our famlies African Ancestry DNA…

Having our famlies African Ancestry DNA done has been an exciting journey African Ancestry started us on this journey. I did the Maternal which came out European .now we await the results of the Paternal which my brother took.. We had dna at another Ancestry place. It gave some.limited information but not indeth as AA.
.we wait now for a few more week's

7 March 2019
Unprompted review
Rated 5 out of 5 stars

I know where my family came from

I was able to trace my ancestry back to Ghana on my mother’s side. When I googled her tribe Akan, the facial similarities were so striking I felt a sense of belonging.
Now, I will do the test for my father side.

6 March 2019
Unprompted review
Rated 5 out of 5 stars

African Reveal

my experience is was amazing.i was nervous when i got my results.I Recommend this test all African American and African Diaspora.

Thank you African Ancestry😎

24 February 2019
Unprompted review
Rated 5 out of 5 stars

Appreciation to African Ancestry

I like the time and effort that African Ancestry puts into their presentations and explaining the test and results. I love the certificate of the DNA results down to the tribe. I'm looking forward to doing the next text.

15 February 2019
Unprompted review
Rated 3 out of 5 stars

I expected better than okay.

I was extremely excited to get my results. My enthusiasm dampered a bit when 8 weeks came and went and I didn't get my results. I sent AA an email inquiring about the status of my test and received a fairly immediate response. Still it took another two weeks to get my results. Now that I have them, that part is priceless! However, I shared with AA that I do expect more of a customer friendly experience for my $300...just to keep us engaged while we await our results. Also, I ordered four shirts from AA and one of them was wrong. I had gotten my mom a Cameroon shirt and Gabon shirts for myself, my sister and daughter but was sent four Gabon shirts. We can do better.

14 February 2019
Unprompted review
Rated 4 out of 5 stars

Customer Service and email commenta

I am happy to have gotten my results. I was happy to have learned where my mothers and mothers mother come from. I thank African Ancestry for m results. I got 4 emailed updates regarding my results and when I would get those results.
I did not like the fact that I was told one date in the beginning approximating when I would get my results and then getting one of the emails of another date. My results were later than the original date. I called African Ancestry and the customer service was not that courteous. Other than that, I am happy with my results and plan to share with other family.

12 February 2019
Unprompted review
Rated 1 out of 5 stars

I have yet to get the results

I have yet to get the results. I received an email on Jan 30 2019, informing me the results were mailed on Feb 5,2019. So to speak that wasn't possible since it was January. Now February 5 has come and gone and still no results. The review would not be favorable at this point.

11 February 2019
Unprompted review
Rated 4 out of 5 stars

I was ecstatic about receiving my…

I was ecstatic about receiving my results; however, much disappointed that there were no percentages given, in regards to, how much of my DNA is related to the tribes/group of Peoples, discovered to be my ancestral kin. With that being said, I am a bit confused, as to which group(s) I would like to visit in my Hope's to being connected to relatives of my lineage.

10 February 2019
Unprompted review
Rated 3 out of 5 stars

Indifferent

We are still waiting for my boyfriends results. We were given a delivery estimate between 01/14-01/28. Today is February 10th.

10 February 2019
Unprompted review
Rated 1 out of 5 stars

Think twice

First they got my name wrong, then they took forever to send it, they sent me an email on 2/1/2019 saying that the results were mailed out on the 5th (SMH). Today is the 6th, and I'm still waiting for the results. I've called a couple times enquiring about my DNA results, and couldn't get a definitive answer, seems they were always waiting on someone else to get the job done at their own pace.. Nope, I would recommend

6 February 2019
Unprompted review

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