AFTERSHOCK PC Reviews 417

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 195 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality and the overall build of the PCs, noting that they run flawlessly and look fantastic. Many people highlight the fast and well-packaged delivery service, often arriving earlier than expected. The customer service and staff are frequently commended for being helpful, friendly, and providing excellent communication throughout the process. However, some customers also noted issues with initial setup or faulty components upon arrival, requiring support to resolve. A few people experienced miscommunication regarding delivery dates or felt that customer service responses were slow or inconsistent, particularly when not dealing with specific, highly-praised individuals.

What people talk about most

Product

People report positive experiences with product quality and performance. Many reviewers praise the great... See more

Quality

Users describe positive interactions with quality. Many customers praise the high-quality builds, noting that... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the helpfulness, friendliness, and prompt... See more

Staff

Customers had positive experiences with staff, highlighting their helpfulness and efficiency. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got exactly what I ordered. Fast Delivery, delivery instructions followed correctly. Only issue, should have small note saying parts, power cable inside unit. I did discover them but nearly bought po... See more

Rated 5 out of 5 stars

The recommendation to use your company came from my computor tech who is Matt from AAA rescue. His attention to detail was massive. When I rang in the order all information required was at hand. Orde... See more

Rated 5 out of 5 stars

Great service, competitive price, prompt delivery. The staff were great to chat with - they were answering questions, informative and not trying to get away. I have only just started to set up the AMD... See more

Rated 5 out of 5 stars

I wasn’t expecting the delivery to be so quick. My pc arrived with so much protective packaging, organised bags for the extra cables and unscathed. I have received so many compliments already on how g... See more


Company details

  1. Computer Shop

Written by the company

Custom PC Builder for your Gaming PC and Gaming Laptop needs. We deliver unbeatable performance and value. Our passion lies in creating the perfect computer or laptop for each users specific needs. Experience our award winning range of gaming laptops and PCs.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

417 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Build process update made the…

Build process update made the experience pleasant and relieve a lot of the concern of "when is my package coming" anxiety.

Estimated delivery was extremely precise.

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Good quality and professionalism

The pc arrived in under 1 week (was a pre build) from Melbourne to outside of metro Brisbane.
The packaging is exactly what you’re expecting, so you know it’s safe!
The cable management is unreal, the team have done a fantastic job. Now the fun part of getting it ready 🤩

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Custom build

From the start of my build aftershock were more than happy to help me. I was a little overwhelmed with all the choices and different parts as this was my first custom build. Matt talked me through all the required parts I needed and explained what sort of result I would be getting. After I placed the order and it was ready I drove to aftershock in Melbourne. All the staff were extremely friendly and excited for me to pick up my new rig. Thank you aftershock for an easy process. The build is awesome!!

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Love it

Love it, love it, love it. Only took a couple of weeks and it is as good as was promised.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Very happy

Questions were answered quickly. The team assembled my custom laptop relatively quick. The laptop is excellent, feels solid and of high quality. No issues so far.

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Review on customer support

This was a few months ago. Earlier this year I ordered my pc March 15th and it was available for pickup around April 10th. Amazing customer support as they responded to over 5 emails from me with thoughtful and formal responses that answered all my questions. Everything about the company is fantastic other than the build time but I was given a heads up it would take around a month. It ended up being worth it as I haven’t had a single issue with and pc and all questions I asked were answered. Free 3 year warranty for my pc as well which is incredible. Furthermore aftershock is a really great company with 10/10 customer support and the quality of the parts they use is 9/10 and the overall build quality is 9.5/10

10 April 2025
Unprompted review
Rated 5 out of 5 stars

Got exactly what I ordered

Got exactly what I ordered. Fast Delivery, delivery instructions followed correctly. Only issue, should have small note saying parts, power cable inside unit. I did discover them but nearly bought power cable and plugged it in. If there was a notification maybe I missed it but overall ex excellent.

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Hello Aftershock PC Team

Hello Aftershock PC Team
Thank you very much for your support and for building my dream Pc in a spectacular manner. Hats off to everyone from engineers to back of the house team.
Looking forward to buying more PCs and also recommend for everyone to buy from aftershock pc thank you very much.

12 September 2025
Unprompted review

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