Aged Care Choices Reviews 7

TrustScore 4 out of 5

3.9

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Company details

  1. Aged Care

Written by the company

Aged Care Choices supports elderly Australians, their carers, and families in navigating, selecting, and accessing the most suitable aged care options to meet their needs. Whether you're considering government-funded or private care, home care, residential aged care, or retirement living, we’re here to assist you at every step.


Contact info

3.9

Great

TrustScore 4 out of 5

7 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Knowledgeable, sympathetic and prompt

The consultant was knowledgeable, sympathetic, and prompt in coming up with three potential Home Care providers for us to consider, along with some brief reasons for. We interviewed two of those, along with a couple of others. In the end we selected one of the providers recommended by Aged Care Choices, and are happy with our choice.

18 June 2025
Unprompted review
Aged Care Choices logo

Reply from Aged Care Choices

Glad we could be of assistance, Patricia :)

Rated 4 out of 5 stars

I received a quick response to my…

I received a quick response to my enquiry. The service was not what I was looking for but I was directed to the relevant provider. I much appreciated that gesture.

5 March 2025
Unprompted review
Aged Care Choices logo

Reply from Aged Care Choices

Thank you! Glad to help you any way we can and best of luck.

Rated 4 out of 5 stars

Exceptional Care and Service – Highly Recommend

I recently had the experience of utilizing aged care services, and I am thrilled to share my satisfaction with the care provided. From the moment we began our journey, the professionalism and compassion displayed by the staff made a significant impact.

The caregivers were not only skilled and knowledgeable but also genuinely caring. They took the time to understand the individual needs of my loved one,.Communication was also top notch.

Overall, I can confidently recommend this aged care service to anyone seeking compassionate and professional care for their loved ones. It has been a tremendous relief knowing that my family member is in such capable and caring hands. Thank you for the exceptional service!

17 January 2025
Unprompted review
Aged Care Choices logo

Reply from Aged Care Choices

Really grateful for your review. Thank you.

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