Agent Hybrid Reviews 

185
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Ashley and his team at Agent Hybrid were great! Really friendly, professional and helpful. Would highly recommend to anyone needing an estate agent in the area.

Rated 5 out of 5 stars

I cannot recommend Agent Hybrid highly enough. If I could give six stars, I absolutely would. I met Will several times at the property I purchased, and nothing was ever too much trouble — he a... See more

Rated 5 out of 5 stars

Patience is virtue, no-one better than team AgentHybrid knows about this when it comes to property buy and sell. We were buying property through AH team. Ashley did super job, from initial viewing... See more

Rated 5 out of 5 stars

We would strongly recommend Agent Hybrid with either selling or buying your property. Ashley worked very hard for us in getting the right buyer for our house, which didn’t take long. He kept us... See more

Company details

  1. Estate Agents

Written by the company

Our customers see us as a new breed of estate agents. A perfect blend of traditional and online estate agents. We’re a local High Street agent delivering a ‘real people service’, combined with flexible fees, 24/7 convenience and great tech. Most of all, we’re relaxed and welcoming, and we know everything there is to know about the local property market. Agent Hybrid was set up by Ashley Bridge in 2017 as a pro-active estate agency in Stevenage with a unique fee-structure and Personal Agent approach. The business is rapidly expanding into new areas and have no plans to stop. When selling with Agent Hybrid, you choose whether you want to pay upfront or when your house sale has completed, it’s completely up to you. Whichever you choose, we’ll never compromise on our service delivery, always aiming for a 5-star review at the end. We also offer a full suite of landlord and HMO services for single property landlords and portfolio landlords.


Contact info

4.9

Excellent

TrustScore 5 out of 5

185 reviews

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4.9

All reviews

(185)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Great estate agent

We had a great experience with Ashley and the Agent Hybrid team. They helped us through every step of the way. We would definitely recommend Agent Hybrid to our friends and would use them again in the future.

16 March 2022
Unprompted review
Rated 5 out of 5 stars

First class Estate Agent

I can not recommend Agent Hybrid enough, absolutely fantastic.
I had a complex and long sale and Ashley and the team were always patient and professional.
Yasmin worked extremely hard to get liaise with all parties to complete the sale

16 March 2022
Unprompted review
Rated 5 out of 5 stars

Agent Hybrid Stevenage

The team at Agent Hybrid especially James all worked very hard to sell our property and get it through to a successful completion. There were a few hiccups along the way but these were overcome successfully. House buying and selling is a very stressful process and you need good estate agents and solicitors behind you to provide professional help and support.

21 November 2021
Unprompted review
Rated 5 out of 5 stars

Patience is virtue

Patience is virtue, no-one better than team AgentHybrid knows about this when it comes to property buy and sell. We were buying property through AH team. Ashley did super job, from initial viewing, negotiation to finally accepting offer. Yasemin, sale progressor, were also eager to help with every query we had. There are so many parties involved in whole process, team AH patiently help everyone through out the process in prompt and professional manner. Communication was key in whole buying process and team AH did excellent job with that.

Look forward to grow our relationship in future.

Thank you.

19 October 2021
Unprompted review
Rated 5 out of 5 stars

A truly excellent experience!

A truly excellent experience from this team. They had a viewing arranged for the house even before the details were available on Rightmove. We sold the house 48 hours later for £5k more than our asking price.

Throughout the contract process Agent Hybrid handled all the repeat viewings from the buyer, and kept us informed every step of the way.

I can't praise them highly enough. Plus - with their up front payment option, we saved about £6k compared to the other estate agents who quoted for us.

We dealt with Ashley, James and Yasmin. They are a really great team. Thanks for everything.

24 June 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I called in Agent Hybrid as I liked their charging structure which was much better than a percentage charge on the final sale. Ashley is a knowledgeable of the area and the prices a house could go for. He was really friendly, helpful and professional in dealing with me. Ashley took the photos of the house which enabled a quick turnaround to produce the brochure. Agent Hybrid use the major websites to advertise the house and was able to get viewings booked quickly and I was able to see the bookings via my email.
Yasemin managed the whole process after I had the offers. She made weekly calls for an update but would call if she needs to ask her question or an urgent update. Yasemin is great to work with, friendly, professional and gave me confidence when I was unsure. James and Hayley were also helpful when I called in.
I would highly recommend Agent Hybrid.

17 June 2021
Unprompted review
Rated 5 out of 5 stars

An ideal first-time renting experience

My girlfriend and I rented our first flat from Agent Hybrid in Stevenage, and could not have asked for a better renting experience.
I've heard horror stories from friends about experiences with other agents, but we didn't see any of the common gripes you often hear. All of the team were friendly and helpful. Any issues (electrical, plumbing & general maintenance etc.) in the flat were dealt with extremely quickly - often on the same or next day. When we left we had a quick walk around with Ashley, and got our full deposit back with no issues at all.

A lovely flat and not a single complaint about the service we received from Agent Hybrid - Couldn't have asked for better.

7 May 2021
Unprompted review
Rated 5 out of 5 stars

Very professional team.

Great agent!
Very supportive and attentive.
Thanks

26 April 2021
Unprompted review
Agent Hybrid logo

Reply from Agent Hybrid

Mark Stanbridge,

We are disappointed to read your comments when you know full well that both your bed and mattress were replaced early in your tenancy as you complained of back issues in the first instance. We identified that bed slats on the bed were loose and some broken. You then alerted us that you felt something was biting your skin within the room. You felt it was bed bugs, despite the bed and mattress being replaced. You took it upon yourself to buy treatment for bed bugs and we asked you to keep us informed on the matter.

When you felt this wasn't helping, we appointed pest control to make two visits to the entire property, at a cost of £840.00 to the landlord. We took their professional opinion on board and they advised that one visit would have been suffice. However, two visits were made to your room specifically. They did suggest that perhaps something had been brought into the room in by you externally, that was causing the issue. I must also highlight that the carpet was replaced in your room prior to your tenancy, due to water damage from a leak.

Our latest correspondence with you, was to offer to show you other rooms at other properties, with a view to moving you elsewhere and to see if we could make your tenancy experience better. You replied to this email on the 17th April 2021, with the below comments;

Hi,
That’s great.
I will have to get back to you really soon with a plan.
I have to say that I seem to be winning against the bugs a big at the moment also.
The bugs I find are hard like grains of sand not soft, they sometimes feel like spiky little balls/beetles.
My cleaning and hoovering routine seems to be getting on top of them however I am still working on my wardrobe as they seem to have taken to my clothes.
I would like to see Pankhurst and Colenswood please.

Regards
Mark

You later asked how many tenants resided at each house you were interested in and you were replied to. We have not heard from you since, other than by a tirade of what I would regard as threatening emails to the company, with regards to your 'bed bug' issue.

We have addressed the matter in hand by means within our control and you have been offered to move to another property. I have tried to call you this morning to discuss the above further and you have denied the call, but immediately emailed to advise you do not wish to speak on the phone.

Rated 5 out of 5 stars

Ashley and the team were amazing with…

Ashley and the team were amazing with selling our house. The whole team were really friendly and made us feel at ease from the word go. Viewings were booked in straight away and our house was sold on the first night. Yazemin kept us informed throughout the whole process. Highly recommend to anyone.

12 April 2021
Unprompted review
Rated 5 out of 5 stars

Excellent communication throughout

Ashley and James were both excellent at pre sale stage. We agreed a price for the sale and within 24 hours had nine viewings lined up. We had two asking price offers and one above asking price. Once the sale as agreed Yasemin worked really hard to make sure the sale progressed. She kept us updated throughout the process. I would recommend this estate agents every time.

10 April 2021
Unprompted review
Rated 5 out of 5 stars

Above and beyond expectations

Agent Hybrid were our Sellers agent but played a huge role in ensuring we made it to our forever home. Yasemin in particular was truly amazing and went the extra mile to help us through. Knowledgeable, professional, really friendly and with superb communications, we would highly recommend Yasemin and the Agent Hybrid team. Great customer service. Thank so much for all your hard work!

10 April 2021
Unprompted review
Rated 5 out of 5 stars

We brought a 2 bed property from Agent…

We brought a 2 bed property from Agent Hybrid during Covid-19 lockdown. Yasemin Akan was so helpful throughout what turned to be a 6 month process due to chain complications. Yasemin, was responsive, reliable and detailed with her information. We really valued her transparency and effort, especially when the top of the chain were so difficult to communicate with. Yasemin stood out in the somewhat painful 6 month process as a beacon of light!

25 March 2021
Unprompted review
Rated 5 out of 5 stars

Great Service from start to finish

We sold and brought a house through Agent Hybrid and the service was amazing. Ashley, James and Yasemin were all very helpful and made the process very easy. Communication was great. I would highly recommend their services.

16 March 2021
Rated 5 out of 5 stars

Friendly & Helpful Staff

Thank you to Agent Hybrid for a smooth process in buying our first property. Yasemin was extremely helpful and friendly throughout and kept on top of things to ensure everyone in the chain kept to timescales.

16 March 2021
Rated 5 out of 5 stars

Excellent Estate Agents

Excellent Estate Agents. Our house sold immediately having to cancel all the viewings they had arranged. They were professional, friendly and knowledgeable. They kept all in the chain updated through every step. The home move box was also a lovely touch. Would highly recommend.

10 March 2021
Unprompted review

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