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Review summary

Created with AI, based on recent reviews

Considering 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the staff's professionalism, efficiency, and helpfulness. Many people appreciate the reasonable pricing and the overall value for money, noting that everything is stated upfront with no hidden charges. Reviewers frequently mention the promptness and reliability of the service, with engineers arriving on time and completing work quickly and efficiently. The staff's ability to explain options clearly and their respectful approach to property are also highly valued by consumers.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising the professionalism, efficiency, and... See more

Staff

Consumers consistently report positive experiences with staff. Reviewers frequently praise the... See more

Price

Reviewers highlight positive aspects of price. Customers consistently report that the final cost was within... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Open, honest, plain talking, a very reasonable price, everything stated up front, no hidden charges, did the work exactly when they said they would to a very high standard….i could go on and on - th... See more

Rated 5 out of 5 stars

I had used AG Fraser a few times for boiler services and work, so felt very happy to use them for a new boiler, and they did not disappoint. Paul was very helpful in explaining all of my options and h... See more

Rated 5 out of 5 stars

AG Fraser replaced my boiler over the last 2 days. There was productive communication throughout the process. From initial enquiry, assessment and quote. Paul was efficient at answering my queries e... See more

Rated 5 out of 5 stars

Andy from AG Fraser came to do our annual boiler service and gas safety check. As always, he was efficient, thorough and professional. We have used this company for the last three years and we have al... See more


Company details

  1. #2 of 47 best companies in Gas installation service
  2. #2 of 121 best companies in Heating service
  3. #1 of 101 best companies in Plumber

Written by the company

Our company specialises in the installation and maintenance of domestic boilers and central heating systems. We are based in Wigan and serve surrounding towns and cities including Warrington, Leigh, Bolton, Bury and Manchester. All of our engineers are experts in what they do, and we never subcontract any gas installation work. This way we are 100% responsible for the quality of out workmanship and can keep the prices low. Our services include; new boiler installations, boiler replacements, central heating installations, boiler repairs, boiler servicing, landlord gas safety certificates, powerflushes, radiator installation and heating upgrades. We work with a wide variety of boiler manufacturers including Worcester, Baxi, Ideal and Vaillant.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service all round

Great service all round - prompt and friendly initial contact, efficient organisation and reliable tradesperson on the day. Boiler service and part replaced as needed, all sorted quickly and first thing in the morning which was much appreciated.

27 October 2025
Rated 5 out of 5 stars

Quick response

Having just come out of hospital following major surgery my boiler decided to stop working! My surgeon had already said I needed heat and hot water . Paul had Nathan here within the hour. He's a star .

24 October 2025
Rated 5 out of 5 stars

AG Fraser. Outstanding service.

AG Fraser replaced my boiler over the last 2 days. There was productive communication throughout the process. From initial enquiry, assessment and quote. Paul was efficient at answering my queries enabling me to make good choices. The job was not straightforward as the flue also had to be replaced and repositioned. Andy and Jack did a wonderful job. On the day they explained everything that was going to happen and kept me updated. They respected my property ensuring that carpets were covered, tidied up at each stage and took all the old equipment away. Worked neatly.
I would whole heartedly recommend AG Fraser for boiler replacement and repairs. Having recently moved to Stockport they will be my 'go to' company for any issues in the future.

31 October 2025
Rated 5 out of 5 stars

Can't be faulted

They answer the phone. They even remember who I am! They come when they say they will and do the job with a minimum of fuss, at a reasonable price. I'm normally cagy about giving full marks, but in this case I can't think of a reason not to.

17 October 2025
Rated 5 out of 5 stars

Excellent all round

Very quick diagnosis of the problem with the boiler. A few days later after the part arrived, Nathan came an repaired it, gave me a good rundown of what he did and what i need to do to avoid the same issue in future. Excellent workmanship, good comms, great service, great value for money. I would highly recommend AG Fraser to all.

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Professional & Detailed

Paul and Nathan were brilliant! They serviced my boiler and sorted out my ground floor heating, which had stopped working. They found the faulty part, replaced it quickly, and explained everything clearly as they went along. Both were polite, tidy, and really knew their stuff. Fantastic service — thank you both!

22 October 2025
Rated 5 out of 5 stars

Great service

Everything was as described, engineer arrived early and was able to undertake all work quickly and efficiently. Gas certificates received same day. Great service

17 October 2025

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