Amiry & Gilbride Pharmacy Reviews 

308
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their brilliant, professional, and welcoming demeanor, often highlighting individuals who go above and beyond to provide care and attention. The service is frequently described as excellent, efficient, and fast, with many appreciating the personalized approach and clear explanations provided for various procedures and advice. Reviewers also commend the customer service for its helpfulness, responsiveness, and the staff's willingness to listen to concerns and offer solutions, including prescriptions and detailed advice. However, some customers also noted issues with staff attitude, describing some as sour-faced and not welcoming, contrasting with previous positive experiences. A few other people also felt that the service was not always efficient, with one instance leading to a negative outcome after an initial assessment.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, friendliness, and... See more

Service

Reviewers mention positive feedback about service, highlighting the friendly, efficient, and helpful nature... See more

Customer service

People report positive experiences with customer service, highlighting that staff consistently provide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Staff absolutely brilliant was in with a soar ear Lynn at the linwood branch took care of me i had a build up of wax that was extremely painful for two days...... ten minutes and the pain was gone can... See more

Company replied

Rated 5 out of 5 stars

I was having issues with blocked ears and was hoping to find an alternative to olive oil. I was seen by Lynn at Linwood Pharmacy within minutes of arriving, and she kindly took the time to talk... See more

Rated 5 out of 5 stars

Popped into the Anniesland requiring advice and found the staff really friendly and helpful especially Annemarie who took time to listen to my concerns and over and above what I would have expected ju... See more

Rated 5 out of 5 stars

This pharmacy is such a helpful one, efficient and friendly. This week I had cryotherapy with Katey who had gone in specially on her day off and was superb as usual. I also had help from a pharmacis... See more


Company details

  1. Pharmacy

Written by the company

Amiry & Gilbride Pharmacy and Travel Clinic exists to help our patients and our communities live healthier lives. We do this by providing professional, safe, reliable medicines supply both on prescription and over the counter with the advice you need to get the best from your medicines. We also strive to meet your other healthcare needs by offering a range of over 130 clinical services and products throughout Greater Glasgow & Clyde. Our highly trained pharmacist clinicians and their teams are constantly updating their knowledge and skill to provide the highest standards of care right where you need it, where you live.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

308 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(308)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

This was our second appointment with Rizwana. Again she was kind and reassuring (I hate needles) as she gave my husband and I vaccs for our trip to India. She had already organised a selection of creams, sprays etc which will keep us healthy on our holiday. We both found Rizwana to be very friendly, efficient and informative - she is a credit to Amiry & Gilbride Pharmacy and Travel Clinic.

20 August 2024
Unprompted review
Rated 5 out of 5 stars

Great service

I found the service I received very good and helpful,staff really nice and diane and francesca spent time and made sure I received the exactly what I needed for my daughter,first class and they all do a fantastic job

2 September 2024
Unprompted review
Rated 5 out of 5 stars

Friendly and professional service

My husband and I made an appointment to get our vaccinations against yellow fever in the branch on Causeyside St, Paisley. A charming young pharmacist called Kai dealt with us. He was friendly yet professional. I noticed the other staff in the chemist were also very nice to the customers they were serving . Kai patiently took us through all the information that needed completed and we got our jags. The price for this service was also the best we could find. I would highly recommend this pharmacy & travel clinic.

30 August 2024
Unprompted review
Rated 5 out of 5 stars

First class service Linwood…

First class service for ear micro suction from Lynn at the Linwood branch. I'm deaf in one ear so was a bit apprehensive but Lynn carefully explained what she was going to do and put me at ease. I was seen bang on time and the whole process was quick and really effective

16 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent appointment with Pharmacist Sally

I had an appointment with the pharmacist Sally last week in Uddingston. What a fabulous girl. So helpful, and knowledgeable. Nothing was a bother. She took time and answered any questions even if I asked them twice. An absolute treat. She was standing in for holiday cover in Uddingston as she is usually based in Linwood. A credit to the company. I’d travel to Linwood to see her for any other consultations. That said the pharmacists in the Uddingston branch are just excellent and they too are a credit to the company.

9 August 2024
Unprompted review
Rated 5 out of 5 stars

First visit to this pharmacy on…

First visit to this pharmacy on Uddingston Main Street, usually use the competition across the road! However I will be back! Was served by two very helpful ladies Diane and I think Tracy . Then the actual pharmacist Francesca spoke to me. Such helpful people and great professional customer service all round- I will be back, I’ve never asked people for their names to do this before. But they were all so helpful and solution focused that I thought they deserved a wee mention and a thank you .

13 August 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. I have never used this pharmacy before but went in yesterday as I have a recurring eye condition that requires drops. I was pleasantly surprised by the ease and efficiency with which I was served. Staff were lovely and I would not hesitate to use this pharmacy again and recommend to others.

12 August 2024
Unprompted review
Rated 5 out of 5 stars

I am very grateful to the staff at…

I am very grateful to the staff at Amiry and Gilbride in Uddingston in going the extra mile. Diane and Yvonne have been really helpful and supportive in enabling me to make sure I have the right medication and paperwork in place for my relative. Thank you so much

9 August 2024
Unprompted review

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