A H FREEMANTLE LIMITED Reviews 

141
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

This organisation showed compassion, expert professionalism and a service that was deeply personal to you the client. I cannot speak more highly - first class. James Keen really understood the famil... See more

Rated 5 out of 5 stars

A H Freemantle recently organised and undertook the funeral for our late Mum. At every stage all members of their team treated us all with the utmost care,respect and compassion. What was a very upset... See more

Rated 5 out of 5 stars

Although my review is simplistic it comes from the heart. Without A H Freemantle's Park Gate & Titchfield offices I could never have got through what was and always will be my darkest hour. Thank you... See more

Rated 5 out of 5 stars

The Titchfield Branch Team - Thank you so so much for making such a daunting, stressful and emotional time that much more bearable. You helped give my mum the send off she deserved with such p... See more

Company details

  1. Public & Local Services

Information provided by various external sources

A. H. Freemantle Funeral Direction is proud of its 150-year family history. Serving our local community in and around Titchfield, Park Gate, Locks Heath, Botley, Sarisbury, Warsash, Fareham and Hampshire.


Contact info

4.9

Excellent

TrustScore 5 out of 5

141 reviews

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4.9

All reviews

(141)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Everyone at Park Gate office were so…

Everyone at Park Gate office were so lovely and helpful at all times no matter how often I contacted them.
My late husband's funeral was so beautiful. I can't thank you enough for all the little quirks we asked for were fulfilled and more than we could ever have expected. Thank you all so very much.

25 November 2021
Unprompted review
Rated 5 out of 5 stars

Everyone in the Titchfield office…

Everyone in the Titchfield office warrants the highest praise for their caring professionalism.
Freemantle have directed the funeral for both my parents. In both cases the arrangements were handled in a sensitive and dignified way which was much appreciated by us all.
Their sympathetic, practical and professional approach made it easier to deal with an emotional situation on both occasions.

17 November 2021
Unprompted review
Rated 5 out of 5 stars

Celebrating A Wonderful Life

Everybody at A H Freemantle provided a caring, sympathetic and knowledgeable response when I reached out for help with my wife’s funeral arrangements. Sarah and her team delivered a faultless experience for my extended family and friends to celebrate Anne’s life, in the UK and around the world. Well done to James and your whole organisation. Love and Hugs, David and Jen.

2 November 2021
Unprompted review
Rated 5 out of 5 stars

Caring

Caring, accommodating, excellent service no problem too large or small. A great help during testing times would recommend them to anyone

1 November 2021
Unprompted review
A H FREEMANTLE LIMITED logo

Reply from A H FREEMANTLE LIMITED

Steven, Thank you for taking the time to write these kind words. Our best wishes to you.

Rated 5 out of 5 stars

A sad but special day to remember thanks to the Freemantle Team

FROM BEGINNING TO END THE OCCASION PLUS CONSIDERATION I RECEIVED FROM FREEMANTLE AND THE TEAM IN THE PARK GATE OFFICE WAS EXCEPTIONAL. THEIR RECOMMENDATION FOR THE CELEBANT FLOWERS BROCHURES ETC MADE THE WHOLE SERVICE VERY SPECIAL AND EVERYING WAS PERFECT AND FAULTLESS. THEIR KINDNESS AND THOUGHTFULNESS AT THIS DIFFICULT TIME WAS SECOND TO NONE I
WOULD DEFINATELY RECOMMEND THEM TO ANYONE ELSE WHETHER FOR A RELIGIOUS OR HUMANIST SERVICE

1 November 2021
Unprompted review
Rated 5 out of 5 stars

James and his team made our Mum's last…

James and his team made our Mum's last journey the best it could've been in the circumstances. My family would like to say a huge thank you to him and his staff for helping us so conscientiously and graciously though this sad time. I cannot recommend AH Freemantle highly enough.

31 October 2021
Unprompted review
A H FREEMANTLE LIMITED logo

Reply from A H FREEMANTLE LIMITED

Thank you so much for your kind words Richard. It was a wonderful farewell for your mother. All our best wishes to you.

Rated 5 out of 5 stars

Professional,compassionate and supportive from first to last

My daughter and I would like to thank Sarah and the whole Freemantle (Titchfield) team for their compassion and support shown to us on the death of my husband.

From first to last, their organisation of John’s funeral was so sensitive and professional, and their choice of Lisa as Celebrant was perfect.

We can wholeheartedly recommend A.H. Fremantle for their exceptional service and will always be grateful for their guidance and empathy at such a sad time for us.

Pam and Sharon Campbell

31 October 2021
Unprompted review
Rated 5 out of 5 stars

Caring and compassionate

I found Claire in the Botley office to be very caring, compassionate and helpful in arranging my son’s funeral. As well as being friendly she was also very professional. I would definitely recommend them.

27 October 2021
Unprompted review
Rated 5 out of 5 stars

Excellence in a time of great sadness

Carried out our wishes to the letter with compassion and dignity. All the staff at the Park Gate office went above and beyond to ensure that everything was exactly as my darling wife would have wanted. Thank you Jane, Dawn and all the staff.

1 October 2021
Unprompted review
Rated 5 out of 5 stars

What a lovely company

What a lovely company.
I had to arrange a funeral from a distance of 200 miles, both Dawn and Jane were confident, respectful and most kind, absolutely nothing was to much trouble. The humanitarian service at the crematorium was exactly as ordered - The celebration of a life.
Everything went like clockwork, even the weather was lovely.
I wouldn’t hesitate to recommend this efficient and caring company to help the grieving family through the most difficult of times.

3 September 2021
Unprompted review
Rated 5 out of 5 stars

Exemplary.

I would like to thank James and all at Freemantle for the kindness, compassion and support I received after the death of my partner. Everyone involved was exemplary.

28 July 2021
Unprompted review
Rated 5 out of 5 stars

My family and I would like thank Sarah

My family and I would like thank Sarah, and Freemantles for the friendly yet ultimately professional service they provided to make my Dads funeral a wonderful celebration of his life. Teresa Coe

26 July 2021
Unprompted review
Rated 5 out of 5 stars

I simply can’t praise this company…

I simply can’t praise this company enough. They were friendly, yet totally professional. We received first class service from the moment that my husband was taken from our house. I particularly appreciated the choice of a perfect celebrant for us, Fr Lawson.I feel that my husband would have totally approved of him!

15 July 2021
Unprompted review
Rated 5 out of 5 stars

Amazing, caring and compassionate

Unexpectedly in march this year we had to arrange a funeral for my mother in law and we can not fault Sarah, Dionne or any of the team from titchfield.
From the 1st phone call with Dionne to the meeting with Sarah for the arranging of the funeral and even the funeral itself, we felt at complete ease and so happy we chose them. Even the picking up of the ashes I felt like they still cared and even asking how we all were and even remembering the little details that not many would remember.

We could not have asked for better!

5 July 2021
Unprompted review
Rated 5 out of 5 stars

My family had used Claire in your…

My family had used Claire in your Botley office on two occasions before and the family were very pleased with the service. I had no hesitation when my husband Pete passed away on 25th April this year to use them again. I called Claire to arrange the funeral and immediately she put me at ease and gave so much empathy that I felt comfortable with her. Funeral all went to plan what I and my family wanted. Thank you so much Claire from Sue Harris

19 May 2021
Unprompted review
Rated 5 out of 5 stars

Compassionate and respectful

From the moment we contacted AH Freemantle after my mother died we were treated with utmost compassion and respect. James talked us through the process of arranging the funeral, helped us to organise the Order of Service and made sure that everything went smoothly on the day. Thank you.

2 February 2021
Unprompted review
Rated 5 out of 5 stars

Compassion and kindness for which we were very grateful.

My father died suddenly from Covid just after Christmas, Kate and her team were amazing. In very difficult circumstances they arranged a lovely funeral and found a celebrant who matched us perfectly.
Everything was carefully thought out and we were really touched by the compassion and kindness they showed our family. We would not hesitate to recommend Kate and her team.

28 January 2021
Unprompted review
Rated 5 out of 5 stars

Caring, compassionate and excellent service

I am forever grateful to the team at A.H. Freemantle for the sensitive, dignified and professional way they handled the arrangements after the sad passing of my beloved wife Carol.
The words "Thank You" don't seem to do justice to level of service we received from Sarah, her handling of all the arrangements was truly outstanding and from our first meeting we felt very safe and secure in the knowledge we were being well cared for. The level of service Sarah gave was exceptional every detail meticulously covered and finessed.
Thank you all for excellent service

22 January 2021
Unprompted review
Rated 5 out of 5 stars

After my Partner passed away suddenly

After my Partner passed away suddenly, it was a very anxious time for me. As soon as I called Dionne at
A H Freemantle in Titchfield, she immediately put my mind at ease. It was a very difficult situation during the pandemic with regards attending funerals and Dionne talked me through the option of an unattended funeral service. Initially I felt guilty for not having an attended service, but due to the limited options available to us to meet in-person, we thought that the unattended service was the safest and made the most sense to us. Dionne made me feel this was a considerate option, still with care and attention and even arranged for the Funeral Directors to take photos of the coffin at the crematorium.

I was very happy with the way the whole team worked together to make the service feel special. I would highly recommend them. Their exceptional service evidently draws from many years experience. Thanks to all. Denise Lewis.

9 January 2021
Unprompted review

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