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Ahoy! Insurance Reviews 266

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, making interactions pleasant and informative. The user experience is frequently highlighted as easy, intuitive, and straightforward, especially during the online application process. Many people appreciate the competitive and fair pricing, finding it to be a significant advantage. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, from obtaining quotes to setting up policies. However, some customers also noted occasional difficulties with the phone system and policy inquiry ability, mentioning that reaching an agent could sometimes be challenging. A few people expressed dissatisfaction with unexpected price increases upon renewal, leading them to seek quotes from other companies.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff. Reviewers frequently mention that... See more

User experience

Customers consistently express satisfaction with the user experience, highlighting the ease and simplicity of... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the professionalism, knowledge,... See more

Price

People report positive experiences with price. Many customers found the pricing to be competitive, fair, and... See more

Service

Customers had positive experiences with service, finding it stress-free, easy, and quick. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I hadn't heard of Ahoy and stumbled upon them through a sailing chat room. Their application process was clear and straight forward and they answered any questions I had promptly. Which wasn't t... See more

Company replied

Rated 5 out of 5 stars

I put a call into Ahoy as I was researching insurance companies, and the gentleman I spoke with answered my questions professionally, explaining their position in the marketplace. I felt very comforta... See more

Company replied

Rated 5 out of 5 stars

The initial application and review was straightforward! No trick questions or last minute ‘gotcha’ moments. The coordination with Boatfix was outstanding and clear - it is an option to help protect... See more

Company replied

Rated 5 out of 5 stars

After getting outrageous quotes from progressive, geico, and state farm. I decided to get a quote from Ahoy. What a difference in pricing. It was all done online, nice and easy to customize my cove... See more

Company replied


Company details

  1. Insurance agency
  2. Insurance company
  3. Personal Insurance Company

About Ahoy! Insurance

Written by the company

About Ahoy!

Ahoy! is a new breed of boating insurance company that leverages proactive, risk-reducing technology to keep you and your boat on the water stress-free.

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Boat Insurance for Boaters by Boaters

Written by the company

Leveraging technology and our boating expertise to provide you with the best insurance, coupled with a better and safer experience on the water.
A boat isn't just another piece of property It’s a lifestyle choice. It’s where you create memories, it’s your escape when you need a little serenity or a place to run to for some excitement. We’re boaters, we get that. Ahoy! is a new boat and yacht insurance company designed by people who understand and care about boating as much as you do. Ahoy! provides innovative recreational boat and yacht insurance that leverages proactive, risk-reducing technology to keep the most exciting aspect of your life stress-free.

Contact info

Promotion box for Ahoy! Insurance

Boat Insurance for Boaters by Boaters

Get a great Boat and Yacht Insurance quote, fast

4.6

Excellent

TrustScore 4.5 out of 5

266 reviews

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Replied to 100% of negative reviews

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Rated 2 out of 5 stars

My claim thus far has been met with…

My claim thus far has been met with skepticism by the representative

2 February 2026
Ahoy! Insurance logo

Reply from Ahoy! Insurance

Hello Michael, thank you for the review. Though we are sad to learn about how the process made you feel so far we are happy that you posted about it so we have a chance to address it.

We aspire to provide top-notch service which is professional, timely, and appropriate. We have taken the details you shared with us to heart and hope the rest of the case handling will leave you feeling differently.

We are always to further discuss by phone, e-mail, and chat.

Ahoy!

Rated 1 out of 5 stars

I could not get through to anybody

I could not get through to anybody. Nobody called me back and I never received a response to an email. So I’ve been able to unable to contact the company at all.

28 January 2026
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Reply from Ahoy! Insurance

Dear Garth,

We are sorry to learn about this frustrating case. We aspire to provide the highest quality of service and as such will review the details and revert back to you asap.

Ahoy!

Rated 5 out of 5 stars

Spoke with a representative that was…

Spoke with a representative that was very knowledgeable and helpful in helping me choose the proper insurance for me.
They are also very price competitive

27 January 2026
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Reply from Ahoy! Insurance

Thank you for the review Richard. We are thrilled to hear that Gordon provided great service and was knowledgable. As you probably know, we are boaters as well and created Ahoy! so to best serve our community of boaters the way we would have liked to be served. Hope to continue to provide great coverage competitively while being THE experts to go to. Ahoy!

Rated 5 out of 5 stars

Efficient, but….

Efficient, professional. Only one observation. The month or two before the renewal I received several emails which was confusing about the status of the renewal, if the premium was due or paid. Forced me to double check if I had paid.

24 January 2026
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Reply from Ahoy! Insurance

Thank you for the review and the feedback Trip. We aspire to serve our boaters community at the highest level possible and this feedback will allow us to improve. Thanks again for that. Ahoy!

Rated 5 out of 5 stars

Short wait time on hold

Short wait time on hold. Agent understood my request to add another individual to my policy. I gave him the requested information and he typed it up and sent me an email with the policy change while I was on the phone. He was helpful and professional The entire process took less than 5 minutes.

22 January 2026
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Reply from Ahoy! Insurance

Thank you for the review Nikola. When we started Ahoy! we put a mission in front of our eye - to provide the most relevant offering to our community of boaters powered by expert and professional service. We are glad that this was your experience and are here in case anything else is needed. Ahoy!

Rated 2 out of 5 stars

Application is useless because…

Application is useless because impossible to enter actual vessel information (other than fishing boat). Lack of options and customer service nonexistent.

26 December 2025
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Reply from Ahoy! Insurance

Thank you for the feedback Gintaras. We are sorry to hear about your experience and are committed to address the issues. We researched the case and our team tried several times to reach you so to address the note. Please feel free to also try us at 1-855-611-AHOY (1-855-611-2469) Monday through Friday, from 9am to 5pm EST, or by emailing firstmate@ahoy.insure.Ahoy!

Rated 5 out of 5 stars

Robert

Fast service low prices good folks to do business with

19 December 2025
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Reply from Ahoy! Insurance

Thank you for the review Robert. Ahoy!

Rated 5 out of 5 stars

Quality company

Simple process, competitive pricing, quality custom service. Easy choice.

18 December 2025
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Reply from Ahoy! Insurance

Thank you for the review Frank. We are thrilled to hear we delivered on our promise on all of these dimensions. Ahoy!

Rated 5 out of 5 stars

Ahoy along with our finance company…

Ahoy along with our finance company made the boat buying process a breeze!

12 December 2025
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Reply from Ahoy! Insurance

Thank you Joseph for the review. Partnering with financing companies is one of Ahoy!'s unique value propositions so we are thrilled to hear this made your experience delightful. Ahoy!

Rated 5 out of 5 stars

Easy to enroll…..yet I have had no loss…

Easy to enroll…..yet I have had no loss experiance.

30 November 2025
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Reply from Ahoy! Insurance

Thanks for the review James. We hope you wont face a loss and will be able to fully enjoy your boat but in case you will we plan to live up to the experience you had so far. Ahoy!

Rated 5 out of 5 stars

There was a mistake on the application…

There was a mistake on the application and coverage page. The Agent Jordan called me and was able to fix everything in a matter of 10 minutes. Excellent job!

1 December 2025
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Reply from Ahoy! Insurance

Thank you for the great review Jerry! Being boaters ourselves we know how precious the boat must be to you and the other fellow boaters (and sailors) in our community. Thats why we are especially happy you received the customer service we would have expected ourselves. Ahoy!

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