I hadn't heard of Ahoy and stumbled upon them through a sailing chat room. Their application process was clear and straight forward and they answered any questions I had promptly. Which wasn't t... See more
Company replied
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Review summary
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Reviews shaping this summary
I put a call into Ahoy as I was researching insurance companies, and the gentleman I spoke with answered my questions professionally, explaining their position in the marketplace. I felt very comforta... See more
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The initial application and review was straightforward! No trick questions or last minute ‘gotcha’ moments. The coordination with Boatfix was outstanding and clear - it is an option to help protect... See more
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After getting outrageous quotes from progressive, geico, and state farm. I decided to get a quote from Ahoy. What a difference in pricing. It was all done online, nice and easy to customize my cove... See more
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Company details
About Ahoy! Insurance
Written by the company
About Ahoy!
Ahoy! is a new breed of boating insurance company that leverages proactive, risk-reducing technology to keep you and your boat on the water stress-free.
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Boat Insurance for Boaters by Boaters
Written by the company
- Leveraging technology and our boating expertise to provide you with the best insurance, coupled with a better and safer experience on the water.
- A boat isn't just another piece of property It’s a lifestyle choice. It’s where you create memories, it’s your escape when you need a little serenity or a place to run to for some excitement. We’re boaters, we get that. Ahoy! is a new boat and yacht insurance company designed by people who understand and care about boating as much as you do. Ahoy! provides innovative recreational boat and yacht insurance that leverages proactive, risk-reducing technology to keep the most exciting aspect of your life stress-free.
Contact info
5 Union Square W STE 1400, 10003, New York, United States
- 1.855.289.2469
- info@ahoy.insure
- ahoy.insure
Boat Insurance for Boaters by Boaters
4.6
Excellent
266 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Reply from Ahoy! Insurance
Thank you for the review Mark. We are so pleased to hear you liked the customer experience. We hope that you are also happy with our offering and service.
Ahoy!
i called 20 times a couldn't reach…
i called 20 times a couldn't reach anyone I'm looking for a different insurer
17 July 2025
Reply from Ahoy! Insurance
Hello Jay and thank you for your feedback. As professionals and fellow boaters ourselves we take very seriously any opportunity to improve, for sure if a fellow boater and a customer is not satisfied with any aspects of our offering and service.
We see that indeed you tried to reach us three times by chat on July 1st but unfortunately couldnt find record of any missed call, voicemail, or e-mails. We are concerned about that and will appreciate it if you could get in touch and provide more details.
We see that Amanda was able to return your missed chats on July 1st and assist you with adding a lien holder but still would like to 1) make sure that all your need were addressed 2) further research the case so to fix any technology bugs or issues with our processes.
You can reach us at 1-855-BUY-AHOY (1-855-289-2469) Mon-Fri 9am to 8pm EST or chat with us on our website (www.ahoy.insure) during those times. You can also e-mail us at firstmate@ahoy.insure.
We also texted you with the same information.
Looking forward to further discussing.
Ahoy!
Reply from Ahoy! Insurance
Thank you for the review Robert. Ahoy!
Reply from Ahoy! Insurance
Thanks so much for the feedback David. As we wrote Amy below, we are boaters as well so know what a boater is looking for. Professional, timely, courteous, service is one of these things. So we are thrilled to know you are happy. Ahoy!
Very nice man updating the year of the…
Very nice man updating the year of the boat for our bank loan details. All done quickly over the phone as I was working. Great company.
14 July 2025
Reply from Ahoy! Insurance
Thank you very much Amy for the review. We are boaters as well so know what a boater is looking for. Professional, timely, courteous, service is one of these things. So we are thrilled to hear that Gordon who assisted you lived up to these standards and will inform him of your feedback. Ahoy!
Reply from Ahoy! Insurance
Thank you Chauncey for the review. Ahoy!
The ease of applying online
The ease of applying online, the ease of receiving my policy and of course the cost thank you
10 July 2025
Reply from Ahoy! Insurance
Thank you for the review Jolene. As boaters ourselves we created Ahoy! to be what we were looking for and didnt exist. So getting such a review from a fellow boater warms our hearts. Ahoy!
Reply from Ahoy! Insurance
Thanks for the review John. Please be on the lookout for more and more information and content about boating on the content section of our website and through our newsletters. Ahoy!
Not enough information
7 July 2025
Reply from Ahoy! Insurance
Thank you for the review Judy. We take to heart any and every feedback and aspire to continuously improve. We would be happy to learn what information was/is missing. One of our crewmates will reach out shortly. If you would like to contact us even before then please call us at 1-855-BUY-AHOY (1-855-289-2469) Mon-Fri 9am to 8pm EST or chat with us on our website during those business hours. Ahoy!
Gordon was extremely helpful.
1 July 2025
Reply from Ahoy! Insurance
Thank you for the review Frank. We let Gordon know about the sentiment. Ahoy!
Reply from Ahoy! Insurance
Thank you for the review Brian. We are thrilled that you found our user experience to be of high quality. Ahoy!
Reply from Ahoy! Insurance
Thanks for the review Stephen. Would love to get your feedback about the mobile app. If you are open to providing as such please e-mail us at info@ahoy.insure.
We are also happy you found the service to be good. As boaters it is important to us that we provide professional, boater-centric, value. We are saddened it was challenging to get hold of us. We will investigate and improve.
Ahoy!
I was able to have insurance completed…
I was able to have insurance completed within 10 minutes.
27 June 2025
Reply from Ahoy! Insurance
Thanks for the review Sherry. Indeed, pleasant and streamlined user experienced is one of the things we aspire to deliver together with the most boater-centric offering and timely claims settlement. So when a fellow boater feels we are on point all we have to say is... Ahoy!
Very satisfied!!
Working with Gordon made getting insurance easy and understanable, I give him a very high recommendation to work with.
26 June 2025
Reply from Ahoy! Insurance
Thanks so much for the review Tim! We conveyed your sentiment to Gordon whom we are very proud and fortunate to be part of our team. Ahoy!
Reply from Ahoy! Insurance
Thank you Javier. Gordon is indeed GREAT and we conveyed your sentiments to him. Ahoy!
Smoke and mirrors coverage
No phone contact , insurance is renewed without an agent available ! No policy inquiry ability !
25 June 2025
Reply from Ahoy! Insurance
Hello. We are saddened to hear this has been your experience. Even though it seems like between May 12th and the renewal date there were several interactions between our FiirstMate team and yourself. What is most important to us is your satisfaction and we are glad you had a discussion with Mark from our team yesterday and that things are settled.
If there is anything else we can be of help with then please reach out to us by phone (1-855-289-2469) or chat Mon-Fri 9am to 8pm EST.
Ahoy!
The agent was very helpful on phone and…
The agent was very helpful on phone and good at his job.
24 June 2025
Reply from Ahoy! Insurance
Thank you for the review Kevin. We shared your sentiment with Gordon who assisted you. Ahoy!
Reply from Ahoy! Insurance
Thank you for the nice review Michael. Ahoy!
I have no Documentation of insurance…
I have no Documentation of insurance and still have not heard a word or received Insurance proof. Still cannot use boat or go fishing.
19 June 2025
Reply from Ahoy! Insurance
Dear Tim- thank you for writing us here as we have no records of calls, e-mails or chats coming from you. Our records also show that the policy declaration page and packet were sent to you by e-mail on June 3rd and that the e-mail was delivered. Could you please check your SPAM folder for e-mails coming from firstmate@ahoy.insure?
What is most important for us is to make sure you now have what you need and you can get on the water and fishing ASAP. Our team is going to reach out to you ASAP. Please be on the lookout for calls and texts from Ahoy!. Please also feel free to call us at 1-855-289-2469 Mon-Fri 9am to 8pm EST.
We hope that now things will be settled and are committed to making you a happy boater.
Ahoy!
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