While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

1.9

Poor

TrustScore 2 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

FLOW is a Disaster

Commercial radio station and signed up for Google Flow. The promises, as usual, over the top. FLOW is, quite possibly, the worst AI video creator I have ever encountered. I created images with Gemini (same company) and when I loaded them into FLOW to create video, it changed the subject to something random OR I got a violate policies message. They NEVER tell you what the violation was or how to fix it. It's just a brick wall. Long story short, DUMPED FLOW for one of the non-major players and it runs PERFECT. BIG TECH is so damned afraid of the government, they have created APP's that are NOT usable. Ironically, Google Gemini (although it has filters) is easier to use.

12 April 2026
Unprompted review
Rated 1 out of 5 stars

Google AI: Too often unreliable

Google's AI function sometimes provides the correct information, but more often information that is incorrect or partially correct.
By asking a question about something you already know, you will see that Google sometimes spouts complete nonsense. I have discovered that many times already.
You must check the google answer for correctness yourself and critically assess whether or not it could be correct.

27 March 2026
Unprompted review
Rated 1 out of 5 stars

All I want is to know the truth!

I have found that a good percentage of what google AI has to say is false and / or misleading.
I tried to contact them yesterday about such information relating to members of my family.
Why they chose to put false information online about one of my family members who has been dead for 97 years is beyond me. ( I have a photo of this misinformation on my phone that I took yesterday to prove this).
I do not even believe that some of the sources they quote are true.
I spent about five hours yesterday trying to find out how to contact them by email so I could better understand why there is so much misleading information out there.
The only answer that I got kept telling me that I was a business and that I should go to Google maps.
I am not a business, I am an individual that just wants to know the truth.

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Genuinely shocked how useless Google is…

Genuinely shocked how useless Google is at AI ...i am supposed to get 3 videos a day x 8 seconds...not very generous i know..but i never get 3, either 1 or just 2 videos with a lame excuse why it cannot give me what it promised...very strict censorship with google, my videos are dark like my music so most times it just comes up saying i am breaking their policies etc...or google gets the VIDEO text wrong 95% of time!! Complete waste of time and effort..Google needs to go back to drawing board

30 December 2025
Unprompted review
Rated 2 out of 5 stars

Google Flow 3.2 A.I

Google Flow 3.2 A.I. Consistently could not spell text correctly. Too much back and forth. Video images cool though. No deal! 2 stars.

30 October 2025
Unprompted review
Rated 1 out of 5 stars

So time-consuming with zero results

So time-consuming with zero results, it's full of bugs, crashes way too often, you can spend days making an app and there is no way you're ever getting that app working outside of googles UI environment. They are pushing something that's not fit for public use yet.

5 October 2025
Unprompted review
Show reviews in all languages. (13 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look