Had to pay 100£ of duty taxes upon…
Had to pay 100£ of duty taxes upon order arrival, just to be disappointed by one of two items ordered.. I wear size s in any brand but the shirt was so narrow on the shoulders that is awkward and impossible to think to keep it. So as much as I would have rather keep it, it wouldn’t make sense as it’s really evident and unusable.
I’ll also have to pay for postage as it’s from uk, so basically will have spent 100£ + anything for the postage, just to get one shirt..
I appreciate that it’s my fault not having checked before the shipping taxes, but had just found it advertised and payed in gbp so didn’t thought about it. Also didn’t send it back once they sent me the tax as I was confident the shirts that I had ordered were quite impossibile not to fit right.. very sad
Reply from AIAYU
Thank you so much for taking the time to share your feedback.
We’re truly sorry to hear about your experience with customs fees and the fit of your shirt.
We completely understand your disappointment. We do our best to inform our customers about international charges and sizing, but we’re always striving to make this even clearer.
Your feedback is truly appreciated and helps us improve.
Warm regards,
The aiayu team