Ailsa Black Reviews 351

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ailsa has a wonderful range of paintings and gifts and the Badger was irresistible! Very easy transaction and the painting was despatched promptly and very safely packaged. Great service as always a... See more

Company replied

Rated 5 out of 5 stars

Fab communication, wonderful art work and arrived in good time for a birthday gift. Lovely website, fab all round!

Company replied

Rated 5 out of 5 stars

Ailsa accepted a commission to paint our, much loved, family pets. After providing Ailsa with information about the pets, she provided sketches leading to 2 beautiful paintings which will give,... See more

Company replied

Rated 5 out of 5 stars

Beautiful print which we got framed for our little daughter's birthday. She helped pick it out from Ailsa's very good website. Love the idea of something that she'll cherish for years. Great to suppor... See more

Company replied

Company details

  1. Art Studio
  2. Art gallery
  3. Artist
  4. Online marketplace
  5. Painter

Written by the company

Ailsa Black trained at Gray's School of Art in Aberdeen where she studied Graphic Design and Illustration. Today she works from a seaside studio in the tiny Scottish village of Carsethorn in Dumfries and Galloway. From her studio she observes and captures the daily comings and goings of village life. Today her art appears in galleries and on an extensive and growing range of gift ware available both in the UK and abroad. Ailsa has exhibited at the Royal Glasgow Institute and Paisley Art Institute. In 2017 she was listed as one of 25 top UK influential art brands to watch by a panel of over 200 retailers and business people by Licensing Biz. In 2018 her RSPB Year Planner was voted Best Charity Calendar in the UK Calendar Awards.


Contact info

4.9

Excellent

TrustScore 5 out of 5

351 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful work and great service.

I've purchased several times in the past from Ailsa as I love her work and I've always always been so pleased with the prompt, friendly and personal response I get from her. I cannot recommend her highly enough. I've derived great pleasure from the works I have purchased from her. In particular her quirky observations of our relationships with our canine companions which have cheered me up on many occasions through this awful year. Thank you Ailsa.

8 January 2021
Ailsa Black logo

Reply from Ailsa Black

Thank you Mary for your ongoing support which is much appreciated.

Rated 5 out of 5 stars

Great service

Great service, with a personal touch. Really nice to purchase something from someone that not only cares but takes pride in their work and their business. Thank you Ailsa

28 December 2020
Ailsa Black logo

Reply from Ailsa Black

Thank you so much Howard - what a lovely review which makes the extra effort all the more worth while. 😊

Rated 5 out of 5 stars

Very well framed print

Very well framed print, packaged well and delivered promptly. Excellent service.

27 December 2020
Unprompted review
Ailsa Black logo

Reply from Ailsa Black

Thank you so much Gary for your review. Glad everything arrived safely. 😊

Rated 5 out of 5 stars

Excellent service and lovely product

Delightful range of art based products from cards to useful items such as table mats. Original paintings are stunning and quirky often with a humorous twist. All products use Ailsa's art work - nice to own or to gift.
Service on line was excellent and friendly. Purchases dispatched by next day.
Highly recommend you check out this site.

23 December 2020
Ailsa Black logo

Reply from Ailsa Black

Thank you Gavin glad you found something you like :-)

Rated 5 out of 5 stars

Excellent service very helpful lady…

Excellent service very helpful lady (that's you Ailsa) parcel arrived promptly in Dorset not opened till Xmas morning... Sue was very surprised ... Your pieces are beautiful Ailsa I love all you do and I will b in touch after Xmas to order print I spoke to u about reading our conversation... I wish you and your workforce a very happy Xmas ... Stay safe and take care with kind regards Pamela C hobson

21 December 2020
Ailsa Black logo

Reply from Ailsa Black

Thank you so much for your order Pamela I'm glad we got everything sorted for you. :-)

Rated 5 out of 5 stars

Lovely artwork

Good website, easy to navigate with a range of evocative images of Scottish coastal images. Prompt delivery of my order.

21 December 2020
Ailsa Black logo

Reply from Ailsa Black

Thank you Penny glad everything arrived safely :-)

Rated 5 out of 5 stars

Quick and easy ordering

Quick and easy ordering. Expansive web site. Delivered within a week I think, well packaged. Love the picture and it looks good on my wall. I have bought several pictures from Ailsa Black both for my self and as presents for family members. Would not hesitate to recommend.

17 December 2020
Ailsa Black logo

Reply from Ailsa Black

Thank you so much Lindsay. I'm so pleased you have been happy with your purchases. :-)

Rated 5 out of 5 stars

Great product

Great product, beautifully wrapped and wonderful, friendly service. Thank you Ailsa

16 December 2020
Ailsa Black logo

Reply from Ailsa Black

Thank you Jo glad the wrapping was liked. Very best Ailsa

Rated 5 out of 5 stars

Great service with a personal touch…

Great service with a personal touch which I really liked.
The website was really easy to use and my order arrived very quickly. Thank you very much Ailsa!

10 December 2020
Unprompted review
Ailsa Black logo

Reply from Ailsa Black

Thank you so much Denise glad everything arrived quickly. :-)

Rated 5 out of 5 stars

Beautiful work

Beautiful work. I think my third order now from Ailsa. I ordered cards. Previously I had placemats (which are still looking fantastic, unlike most of the ones we've had before that quickly get marks and chips out of the pictures). Love the cards, delightful.
Thank you for the complimentary different design as well. Perfect. 😊

9 December 2020
Unprompted review
Ailsa Black logo

Reply from Ailsa Black

Thank you so much Sylvia for your repeat custom. I'm si glad you are happy with everything. Very best Ailsa :-)

Rated 5 out of 5 stars

Wonderful Christmas Cards

Have admired Ailsa Black pictures for a long time. Loved the Christmas card designs, came really quickly and are super quality. Even got a bonus free card & a handwritten note .... a lovely touch.

4 December 2020
Ailsa Black logo

Reply from Ailsa Black

Thank you Anne glad you were happy with everything. :-)

Rated 5 out of 5 stars

Ailsa’s cards are an absolute delight

Ailsa’s cards are an absolute delight. Beautiful to look at and my fountain pen glides over the very high quality paper. Her designs are charming!
Thanks again.

3 December 2020
Unprompted review
Ailsa Black logo

Reply from Ailsa Black

Thank you so much Joan. I love the idea of you writing your cards with a fountain pen...how lovely. :-)

Rated 5 out of 5 stars

Beautiful cards

Beautiful cards. Excellent service as always

27 November 2020
Ailsa Black logo

Reply from Ailsa Black

Thank you again for your order :-)

Rated 5 out of 5 stars

Wonderful Gifts!

Ailsa - your products are absolutely stunning and are going to be gifts for so many friends and family here in the United States. Such whimsical designs done in a gorgeous manner. The Broon Coo is so cute and will be hard for me to part with for gifting. Thank you for doing what you do!!

23 November 2020
Ailsa Black logo

Reply from Ailsa Black

Thank you so much Kerri. I'm glad everything arrived safely and your happy with it :-)

Rated 5 out of 5 stars

Thanks for a fun apron

Thanks for a fun apron of good quality, it will make the perfect Christmas gift for my friend.

21 November 2020
Ailsa Black logo

Reply from Ailsa Black

Thank you Marilyn I hope your friend likes it. :-)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look