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Ailsa's Reviews 5

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TrustScore 4 out of 5

4.1

Wig shop
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Company details

  1. Wig shop
  2. Hair product shop

Written by the company

With kindness and compassion for our customers at the heart of our growing wig business, we truly do understand how much it can mean to put on a brand-new wig for the first time. Not only can it be hugely exciting to see your new look completely changed by a new set of hair, but the process of getting there is also a daunting one. We wish to support you as you select your new hair, which is why our customer service team is available to get in touch with to discuss any further shipping or product details including wig-care!

Contact info

4.1

Great

TrustScore 4 out of 5

5 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

What a company

What a great company. Ordered a pair of shoes and received them free P&P within 48 hrs. Well packaged and just what I wanted at a good price.
Thank you.

6 February 2026
Unprompted review
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Reply from Ailsa's

Thank you very much for taking the time to share your kind feedback with us on Trustpilot.

We’re truly delighted to hear that you were happy with our service, value, and speedy free delivery. Your positive words mean a great deal to our team and motivate us to continue providing the best possible experience for our customers.

Thank you again for your support — we look forward to welcoming you back soon.

Rated 5 out of 5 stars

Ordered a great value pair of men’s…

Ordered a great value pair of men’s shoes. The whole experience was very good, simple Apple Pay and quick delivery.
Highly recommend.

2 January 2026
Unprompted review
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Reply from Ailsa's

Thank you so much for your lovely review!

We’re really glad to hear you were happy with the value, the easy Apple Pay checkout and the quick delivery. It’s great to know everything went smoothly for you from start to finish.

Thanks again for recommending Ailsas — it genuinely means a lot to us. We hope to see you back again soon!

Rated 5 out of 5 stars

Chloe was so lovely and cut my wig to…

Chloe was so lovely and cut my wig to how I preferred it and also let me try on as many styles as I wanted! They have a private room in the back so it was a one to one session and Chloe provided me with great aftercare instructions.

5 September 2025
Unprompted review
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Reply from Ailsa's

Thank you so much for taking the time to leave such a kind review!

We’re absolutely delighted to hear that Chloe made you feel comfortable and well looked after. It’s great to know you enjoyed the one-to-one appointment, the private fitting room, and being able to try on different styles at your own pace. We’ll be sure to pass your lovely words on to Chloe — she’ll be so pleased to hear them.

Thank you again for choosing Ailsas. We’re always here if you need any further support or advice 💛

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