AI Pro University Reviews 202

TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Looking at 260 reviews, most reviewers were unhappy with their experience overall. Many people reported unexpected charges and recurring payments after signing up for what they believed was a one-time purchase, with customers frequently mentioning being charged additional amounts, such as $97 or $97.97, which they did not recall authorizing or receiving a clear explanation for. The refund process was also a major point of contention, with many struggling to get their money back despite guarantees, and some even having to dispute charges with their banks. Conversely, some people were satisfied with the artificial intelligence courses, finding them straightforward, comprehensive, and helpful for building a good foundation in AI. They appreciated the self-paced learning and the practical, easy-to-follow training, which allowed them to apply new skills quickly. The user experience was often described as easy and approachable, with a well-organized and user-friendly platform.

What people talk about most

Artificial intelligence

Users describe positive interactions with artificial intelligence. Many reviewers praise the courses for... See more

Payment

Reviewers express significant dissatisfaction with payment practices, consistently reporting unexpected and... See more

User experience

Consumers generally express satisfaction with the user experience, highlighting the platform's ease of use... See more

Refund

People report ambiguous experiences with refunds. While some customers successfully received refunds,... See more

Price

Customers consistently express dissatisfaction with pricing, citing unexpected and unauthorized charges. Many... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Most courses just talk theory, but AIPU gives you tools to use immediately. I learned how to create automations and started applying them the same day. Seeing results so quickly kept me motivated. I’m... See more

Company replied

Rated 3 out of 5 stars

I didn't expected to earn so quickly from what I learned. After completing just a few lessons, I was already applying the skills. One client project alone covered the cost of the course. That me reali... See more

Rated 2 out of 5 stars

I was previously excited with this course a month ago but this turns out that it's not worth it. I appreciate the self-paced learning process but it was really hard absorbing the information. I was al... See more

Company replied


Company details

  1. Education Centre
  2. Career and Education Provider
  3. Educational institution

Written by the company

Our mission is to empower 1 million+ students through A.I. education.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

202 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 43% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Multiple Charges after canceling

I contacted them Aug 2025 to cancel my account, they then hit my card again. They said my subscription was cancelled last July 17, so you won't incur any further charges. Jump to April 2026- they hit my card again for $97.97. I asked to cancel it again, and they refused, telling me I would have access to VIP content. I don't want their content, I just want my money back. Had to call the bank to reverse the charge.

24 April 2026
Unprompted review
Rated 1 out of 5 stars

Fraudulent practices

Fraudulent practices. I cancelled my subscription in October, having noticed an unauthorised payment on my account. Every month they continue to debit my account £73 despite repeated email confirmation from them that my subscription has been cancelled. When my bank blocked the payment, they proceeded to take it under a different name. Now in the hands of the fraud team. Don’t touch this company with barge pole!!!!

27 April 2026
Unprompted review
Rated 1 out of 5 stars

Unauthorised payment taken months after

Months after purchasing from them. An 'error' on their system caused them to take an unauthorised £76 from my account. When I emailed in they apologised and said it was a mistake and they'll return it in 10-15 days. I had to phone the bank and get it back.

23 April 2026
Unprompted review
Rated 1 out of 5 stars

SCAM—Stay away

I signed up for AI Pro University after hearing it advertised on The Diary of a CEO podcast, so I believed it was a legitimate service.
However, my experience was very disappointing. I contacted them straight away to cancel and request a refund. I was not offered a refund. Instead, I was told their terms and conditions required completion of 10% of the course in order to qualify, which was not helpful in my situation.
I repeatedly explained that I did not want the service and was not using it.

Out of the blue I was later charged again, even after making my position clear in writing.
Overall, this has been an exhausting and stressful experience. STAY AWAY

22 April 2026
Unprompted review
Rated 1 out of 5 stars

HUGE SCAM, 6 months of unauthorized charges

I signed up because it was advertised on the Diary of a CEO podcast, so I thought it was legit. The deal was a one-time $49.99 charge, but a few days later, I was charged $99.97. I immediately sent an email and received a response from Tom Johanson stating that I had unlocked all levels and would not be charged anything further. I wanted my money back, which never occurred, but I have also been charged $77.97 a month since September 2025 and have not received a response from these folks. Everything beyond the initial $49.99 is unauthorized so I believe this is a scam.

29 March 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam. Do not sign up for it.
I purchased the course and nothing is genuine. I googled the CEO / owner and Linkedin profile is fake. They have now charged my credit card again. $132.38 and I don't even know what for. I have just filed a dipute with my credit card provider.

18 March 2026
Unprompted review
Rated 1 out of 5 stars

Scammers!

Scammers!! Even after you cancel your subscription they continue taking funds with no way of stopping them! Be aware I am reporting them to Governing Bodies as we speak.

3 March 2026
Unprompted review
Rated 1 out of 5 stars

Unauthorized VIP Charges – Immediate Refund Required

I am formally placing on record that I was enrolled in a VIP Plan (Premium Membership) without my express authorization.

My business card was debited as follows:
• 24/12/2025 – approx. $100
• 17/02/2026 – approx. $60
• 22/02/2026 – approx. $100

At no time did I knowingly consent to subscribe to any VIP or recurring membership plan. There was no clear, informed, and explicit authorization provided by me for these charges.

The repeated nature of the debits indicates automatic enrollment and recurring billing without valid consent. This constitutes unauthorized charging and raises serious concerns regarding billing transparency and consumer protection compliance.

I have written and demanded:
1. Full reversal of all unauthorized debits totaling $260.
2. Immediate termination of any subscription or recurring billing linked to my card.
3. Written confirmation that my card details have been permanently removed from your system.

Let this be clear: I will not accept partial refunds, service credits, or delays. I expect full reimbursement.

Failing immediate resolution, I will:
• Initiate a formal chargeback through my issuing bank.
• Escalate the matter to the relevant payment processor.
• File complaints with applicable consumer protection and regulatory authorities.

I will also continue to document and publish updates until the matter is resolved in full.

This situation is entirely avoidable. The appropriate course of action is simple: process the full refund immediately.

I will update this review once the unauthorized funds have been returned.

Olanrewaju Oginni

22 February 2026
Unprompted review
Rated 1 out of 5 stars

I would not recommend going anywhere…

I would not recommend going anywhere near this company, they are very deceptive in their billing and non-responsive. I signed up last year but quickly cancelled on July 1st. Earlier this week, a full 7 months later, I was notified by my credit card company that I was charged $97.97 by AI Pro University. I called their phone number but got an AI agent which instructed me to email their support. I emailed their support and there has been no response. Furthermore, when I logged into the back office of the program to check on my status it indicates that I am a free member and that I do not have a credit card on file, yet I was still billed. I STAY AWAY from AI Pro University

18 February 2026
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM

SCAM SCAM SCAM

I made the mistake of buying one of their courses six months and they double charged my card. I fought them to get my money back and they refunded it. Six months later and my card has just been hit again. AVOID AT ALL COSTS.

18 February 2026
Unprompted review
Rated 1 out of 5 stars

FRAUDULENTLY Charges Credit Card WITHOUT PERMISSION

I bought something (1-off purchase) and then I get billed $97.97. I contacted them and they issued a refund and then told me that I would not be billed anymore for anything. 6 Months later, I randomly get another charge for $89.97?!? I contacted them by email (the number on the credit card charge does NOT work) and after a week, still no reply. Very Sketchy company. Complaints going to BBB, FTC, Attorney General, Reddit, Google and anyone else that will take a review. Very Sketchy Company!

4 February 2026
Unprompted review
Rated 1 out of 5 stars

They will keep charging you for stuff you didn't buy.

The content itself was passable, but my experience with billing was terrible.

I purchased a $49.99 product, but was billed an additional $97.97 a few days later. I contacted the company to request a refund, but they refused to resolve this bogus charge, telling me I had authorized it. No I did not! So I had to dispute the charge with my bank.

Nearly 10 months later, the company charged me again—once more without my authorization, another $97.97. I don't even know how they still had my charge info. Isn't it illegal to keep that on file? Anyway, I am now in the process of disputing this second fraudulent charge with my bank as well.

Because of these repeated unauthorized charges and their refusal to resolve the issue, I cannot recommend this company.

UPDATE:

After I posted this review AI Pro commented on my message that customer support had reached out to me regarding my concern. They did not. I have not heard a word from their customer service dept. Another misleading statement on their part.

It's not a problem on my end, because I have already submitted a dispute with my banking institution and gotten a refund for this bogus charge. But to anyone considering purchasing from them, think twice. My experience is that they will keep charging you well after your purchase, then stonewall any attempts for resolution.

Second update:

I did finally hear back from this merchant, and they did make good on the refund.

2 February 2026
Unprompted review
AI Pro University logo

Reply from AI Pro University

We apologize for the inconvenience. Our support has reached out to you about this.

Rated 1 out of 5 stars

Beware of this company they will scam…

Beware of this company they will scam you and still money out of account. I haven’t had their service since 2025 of January because they charged me additional $97 a month and now out of no where 2026 they have taken money out of my account that I didn’t authorize.

4 February 2026
Unprompted review
AI Pro University logo

Reply from AI Pro University

We apologize for the inconvenience. Our support has reached out to you about this.

Rated 1 out of 5 stars

Total Scam

Total Scam. I signed up for a one-time course, they kept billing me for ongoing services that I did not enroll in or agree to, and the monthly bill was twice as much as the one-time course.
Their address, 5036 Dr Phillips Blvd Orlando, is a mailbox company/Fed Ex copy center.
If you want a lesson in how to AI bilk someone, follow their pattern. Otherwise...
STAY AWAY

19 October 2025
Unprompted review
Rated 1 out of 5 stars

I would give a zero star review if that…

I would give a zero star review if that was available.
I signed up for AI Pro University's one time $49.99 program.
After that I was fraudulently charged $97.97 per month for something called the VIP PLAN (Premium Membership) which I never signed up for or knew about or agreed to. When I contacted Support and Tom Johanson for a credit back for the $293.91 for the three months charged to my credit card.
I received zero help for these false charges. This is not an honest company if this is the way they conduct business with the public.

Update: January 26, 2026 for the review written January 16, 2026 above in this text.

Tom Johanson, at Customer Support at Ai Pro University has emailed me that the matter is being resolved and they will will immediately initiate the refund of $293.91 and I will receive confirmation once it has been processed.
Thank you Mr. Johanson for your support.

23 October 2025
Rated 4 out of 5 stars

See how it all works and how you have…

See how it all works and how you have to put it all together it amazing what all you can do but it all about prompt and put them in so it understands what you want. I think that is what keeps most people from wanting to use it they are not use to tell the software what that wan and putting it in words that the robot understands what we are saying it is still a little overwhelming.

14 January 2026

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