The Air Conditioning Company Reviews 604

From the initial survey to the installation, the team was outstanding. I want to give special recognition to Joe and Lewis, who installed the system with exceptional professionalism. It has been an absolute pleasure working with them, their service has been above and beyond. I would highly recommend them to anyone seeking a first-class, no-nonsense air conditioning installation. These guys are well and truly at the top of their game.

When my home a/c unit needed a service I approached a couple of companies and The Air Conditioning Company responded quickly and personally. They laid out the costs, booked a date and reconfirmed the day before. The engineer arrived on time, was very pleasant and knowledgeable.
I will be using them again and highly recommend them.

I wrote a glowing report of The Air Conditioning Company back in August 2022, when they installed my system. 2 years down the line, I'm writing again to say that the annual service programme they offer is high quality and that I am extremely happy that I chose this company. Recommend very highly.

I have just had my first maintenance job carried out and the representative - Martinez - was polite, efficient and thorough.
This is entirely in keeping with all my dealings with Airconco. Everyone is very polite, very professional and helpful. The installation about a year ago was very well done and I can happily say that it has been an extremely stress free and professional service throughout.

Great service

Excellent company
Great engineers - smart friendly and helpful - quick and efficient and couldn’t have been better
Excellent customer service from Malcolm too

smooth installation, reasonable lead times, all good, thank you!

I have been a customer of this company for seven years now, ever since they installed my air conditioning units. From the initial consultation to the installation and then the annual service, they have been superb. Any issues are quickly resolved, perhaps with the exception of the busiest periods. But I wouldn't hesitate to recommend them. Always excellent.

Claire Kay, the Service Manager, handled my appointment with speed and efficiency, and then delivered impressive turnaround times. Stress levels from my past experiences of working with other air conditioning companies are now a distant memory. I cannot recommend Airconco enough!

Malcolm was a pleasure to work with. He was very responsive.
Dimitri and Islam were very professional, tidy and quick.
The final product is up running and we are very happy

I got a few quotes as I needed to get Air Conditioning installed in our loft room. I picked The Air Conditioning Company due to their reviews and experience + they were a which Trusted trader. The surveyor came over and reviewed the room and gave me a number of Air Conditioning unit options. He also quoted for all the different units so we could get an idea of the price differences and what each unit offered. After that discussion we decided to have it installed on the right side of the room and house but after a discussion with my wife we changed our minds about the positioning of the unit and the surveyor had no issues in coming back to the house and checking if it was a feasible option. The date was booked in for the 2nd week of May, unfortunately due to a family emergency we had to postpone and they accommodated us without any problems and we still managed to only delay the install by 3 weeks. The team kept us up to date and the install was done at the start of June before the hot weather hit. Overall I am happy with the service, installation and the communication during the project and now I can keep cool all summer.

The process went smoothly upon contacting them to install and they dealt with my preferences well.

I did chase them between the initial site visit and the install and I think they could have been more proactive on this front. However, they were responsive to my chaser and got the job done very well.

The guys who installed it worked very hard and did a good job finishing the work nicely.

A second terrific experience with the airconco
Tidy installation and smooth process from start to finish

Great service , efficient and sorted their own parking.

Joe and Lewis dropped everything to help with an emergency assessment of my non-functioning air con unit. Joe's electrical expertise helped diagnose the problem. Thanks guys and also to Jeff for making it happen.

We got a few quotes for Aircon for a 5 bedroom house. We ended up choosing The Air Conditioning Company as they were both cheapest and could also accommodate our quick turnaround.
They were professional and worked well with all my other trades. I'd recommend them to anyone looking for Aircon for their homes.

The company from start to finish was great. The staff at the showroom answered all our questions and provided a demonstration to show the units in operation. They were prompt in responding to information requests and they made timely appointments for the survey & installation. All we need now is a heatwave?!? I would highly recommend this company.

I recently had the pleasure of engaging with an Airconco, and I must say, the experience exceeded my expectations in every conceivable way. From the initial survey to the final installation, the entire process was seamless, efficient, and highly professional.
The journey began with a quick and thorough survey of my home. I was particularly impressed with how prompt the team was in scheduling the survey. The representative arrived on time and conducted a detailed assessment of our needs. What stood out was the breadth of recommendations and alternatives provided. Rather than pushing a single, expensive solution, they offered several options, each with clear explanations of the benefits and potential drawbacks. This transparency and honesty were refreshing and greatly appreciated.
Once we decided on the best option for our home, the ordering process was incredibly straightforward. The company’s online system was intuitive and user-friendly, allowing us to place the order without any hassle. Additionally, the customer service team was readily available to answer any questions we had, ensuring that we felt supported throughout the process. Their responsiveness and willingness to help made a significant difference, contributing to a stress-free experience.
The day of the installation was a testament to the company's commitment to excellence. We were initially given a time slot, but to our delight, the team arrived ahead of schedule. This proactive approach meant that the installation could commence earlier, saving us valuable time. The fitters who arrived were nothing short of professional. They introduced themselves politely and outlined the day's plan before getting started, which immediately instilled confidence.
Throughout the installation, the fitters worked efficiently and with great care. They handled our home with respect, ensuring that there was minimal disruption to our daily routine. What’s more, they maintained a clean workspace, meticulously tidying up as they went along. This level of attention to detail is rare and highly commendable. The entire installation was completed quicker than anticipated, yet the quality of work was impeccable. The new air conditioning system was up and running flawlessly, providing immediate comfort.
This company truly sets the standard for excellence in the air conditioning industry. Their dedication to providing top-notch service and ensuring customer satisfaction is evident in every step of the process. If you are looking for an air conditioning company that combines expertise, efficiency, and outstanding customer service, look no further. This company will undoubtedly meet and exceed your expectations, just as they did ours.