AirfareNetwork.com Reviews 

Last night, I nearly booked with this company (with FinnAir via skyscanner), I'm pleased to say that MBNA declined the transaction. Like others, I was asked for and sent images of the front and rear of my credit card and of photo ID. It was late at night, I was tired, I thought it was a bit weird. This morning, before trying the transaction again, I looked on here, which set warning bells ringing and warning lights flashing. In the end, again via skyscanner, I ended up booking direct with KLM (it was cheaper!) and cancelled that credit card, just in case. In the meantime, AirfareNetwork was trying hard with phone calls and emails to hang onto the sale. Well, no thanks.

These guys helped with a number of flights and did a good job. However as soon as I needed to change something they tried to charge me a ridiculous amount. I went direct to airline and made the change for free. I can only therefore assume that they tried to take advantage and con me. They then ignored me when I tried to understand the situation. So, they're fine up front, but do not trust them for any amendments.

The customer service was very good.
He was quick and answered questions l had with clarity
The attendant explained every question until it was clear before l paid for the ticket.
I appreciate his patience.

So happy with the service, made my life so much easier. Would love to use the same person again.
He gave me so many options and also called me back to say he found a BA flight as someone had cancelled so I could book a flight to collect my one world points.

Wouldnt have been able to do this with out this person. He went above and beyond.

Many thanks
Felicity

I was a 'victim' of the British Airways strike mess. Kim got in touch with me and we calmly chatted through some options. I immediately got the change I wanted unlike many, many other British Airways customers. After many sleepless nights I was finally able to sleep. So many thanks.

Was looking for flights to the USA and a pop up ad for AirfareNetwork.com appeared at the top of SkyScanner. Very glad I clicked on the link as I saved nearly £300, got better flight times and great service from Clive D. 100% recommend you give them a go.

I’ve had a great experience with AirFare so far. Alden was extremely helpful and found me an amazing deal on a flight I had been looking at.

It-'s a fraud ...they do not aswer e-mails, they ask strange procedures to buy, You make a pre-booking , than they send you an a-mail asking the photo of your two-sided bank card, your photo, and signature... I never saw something like that. ... 🤨🤔🤔
And you try to cancel the pre-booking , it seems that they are a fraud.

Booked flights for one of my colleagues to travel to Mexico and were hounded hourly to book the hotel with them. Then had demands to prove our accommodation or risk having our flights cancelled, apparently the discount was so low we had to prove where we were staying????

My staff do an average of 100K+ miles per year and never once experienced this with any other organisation.

We travel to this destination regularly with KLM and have never been asked to prove our accommodation before.

Absolutely disgusting, I feel for people who think they are getting a good package deal as if you break it down yourselves you will make significant savings

Excellent customer service by Alden.thanks a lot.

I called after booking as our flights were more expensive than I realised. I spoke to Matteo who was very kind and helpful in helping me to reduce the cost of our flights. He tried to get the best price he could for us, flying during the Christmas holidays and we were able to reduce the cost significantly.

Matteo was very polite and diligent.

Matteo has been very helpful, this has been a costly issue to resolve, but at the very least I feel confident that Matteo himself did everything he could

Polite and efficient service from Alden at Airfarenetwork.com. Listened to my needs and then provided various options from me to choose from and at prices, I could not find anywhere else. Would recommend this company.

Alden was extremely helpful in finding me the most competitive price with all of the options I needed. I'll definitely be using this company again. Thank you

Avoid at ALL costs - impossible to cancel or change the name on flights. New quotes offered for moving flights were more than buying the new flights separately again.

I had great service. Spencer helped me to find the best deal. Highly recommended.

Extremely helpful, answered all my questions perfectly

The gentleman who helped us with our flight booking was very polite and helpful.

Top service.

I could not find direct flights at a reasonable price, thus, booked connecting flight. A customer service representative proactively contacted me 20 minutes later and told that they can offer me a direct flight for the same price due to other customer canceling their flight.

Happy, happy, happy!

Went above and beyond to rectify a banking issue for me, while keeping my tickets on hold. Great service.