Air Force Gift Shop Reviews 

749
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Application to shop was well designed and easy to shop. My new baby grand daughter looks absolutely amazing in her pink NASA hoodie. Thank you.

Company replied

Rated 5 out of 5 stars

I had been looking for a cool nasa hoodie for a while but they were all around £35. Came across this shop online selling the same hoodies for £13! Took a few days for delivery but they kept me up to d... See more

Rated 5 out of 5 stars

I was looking for a gift for a child in the US and an England football shirt was way too much money so this was my second choice but a brilliant one. The Red Arrows fly all over the world and he had s... See more

Company replied

Rated 5 out of 5 stars

Hoodie aged 18 months was thinner material than I thought but actually turned out better for wearing . Prompt delivery . Just in time to be worn at the Red Arrows show and grand daughter stole the... See more

Company details

  1. #20 of 274 best companies in Fashion accessories shop

Information provided by various external sources

Official Licensed RAF Red Arrows and Royal Air Force Products


Contact info

4.9

Excellent

TrustScore 5 out of 5

749 reviews

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4.9

All reviews

(749)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service

1 May 2025
Air Force Gift Shop logo

Reply from Air Force Gift Shop

Thank you for the great feedback. We’re glad you had a positive experience.

Kind regards,
Air Force Gift Shop

Rated 5 out of 5 stars

Lovely shopping experience

Great range, good value, speedy delivery.

8 April 2025
Air Force Gift Shop logo

Reply from Air Force Gift Shop

Thank you! We're so glad you enjoyed the shopping experience. It's great to hear you loved the range, value, and fast delivery, that’s exactly what we aim for!

Rated 5 out of 5 stars

I had a couple of problems on my end

I had a couple of problems on my end, they were both resolved quickly by email. I found it to be a very positive experience.
I should mention, I am in Canada, thank you

8 April 2025
Air Force Gift Shop logo

Reply from Air Force Gift Shop

Thank you for your feedback! We’re really pleased we could resolve things quickly and that you had a positive experience with us. Appreciate you taking the time to share it.

Rated 5 out of 5 stars

Great item, thanks

Very good item, thank you.

6 March 2025
Air Force Gift Shop logo

Reply from Air Force Gift Shop

Thank you for your review. We're happy to hear you’re pleased with your item.

Kind regards,
Air Force Gift Shop

Rated 5 out of 5 stars

Great product and service

Great product and service

25 February 2025
Air Force Gift Shop logo

Reply from Air Force Gift Shop

Thank you for your kind words. We're glad you were happy with both the product and our service.

Kind regards,
Air Force Gift Shop

Rated 1 out of 5 stars

Can not contact them

Tried emailing tried filling the contact form out just ignored trying to return an item as it’s absolutely massive, very poor customer service

13 November 2024
Unprompted review
Rated 5 out of 5 stars

I was really pleased with my purchases…

I was really pleased with my purchases .
Excellent
If there was one criticism it would be that after the initial email l didnt hear anything for a while. I knew that the fleece top l ordered was going to take longer but wasn't sure about the t-shirt. It wasn't a major issue just being honest . But once l heard and could track the goods everything OK.

17 October 2024
Rated 1 out of 5 stars

They say if you want to place an ocustomer servicesrder…

They say if you want to place an order over the phone I can.ive called many times, but nobody ever answers the phone.ive also filled out enquiries form on line which they ask you to do, but I never hear from them. Not a great way to conduct a business is it.

13 September 2024
Unprompted review
Air Force Gift Shop logo

Reply from Air Force Gift Shop

Hi Nigel Rees,

Thank you for bringing this to our attention. We are sorry to hear of the inconvenience that you have experienced. Please note that the Air Force Gift Shop does not process orders over the telephone. Could you kindly confirm the number you contacted and provide the reference number from the inquiry form you submitted. Your cooperation is greatly appreciated, and we look forward to hearing from you.

Kind regards
Air Force Gift Shop

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