I called up at 7:30 pm for transportation of material to our key customers. We could not secure trucks and one that was secured cancelled at the end of the day. Todd was amazing! He quoted three sh... See more

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Review summary
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Company details
- Logistics service
- Delivery Service
- Freight Forwarding Service
- Delivery Company
- Shipping service
- Trucking company
About AirFreight.com
Written by the company
Utilizing both air and ground shipping methods, AirFreight.com can carry out a shipment and delivery made within the U.S., Canada and Mexico in just hours. AirFreight.com offers numerous cargo airline and urgent ground transportation services, ensuring each one has the capacity and resources to transport a wide variety of shipment sizes securely.
Real-time tracking technology helps reduce and prevent delays while overseeing the shipping process. AirFreight.com takes a proactive approach to eliminate any unexpected delays that may arise by analyzing traffic patterns, weather reports, and maps of each potential route.
Expedited Air Freight and Ground Delivery Services
Written by the company

- 24/7/365 Coverage
- Your shipments are tracked by our expeditors 24 hours a day, 7 days a week, 365 Days a Year.
- Single Point of Contact
- Speak to the same expeditor every time you call—no long wait times and no customer service call centers.
- Time Critical Freight
- Select from a vast suite of expedited, same-day and time-critical services to fit your needs.
We're A Bonded Carrier
Elite Bond Status
Contact info
3780 Kilroy Airport Way - Suite 200, 90806, Long Beach, United States
- (800) 713-1000
- airfreight.com
Thank you for your hard work
Thank you for your hard work! Got our packages to us in time for our event & great to work with!
Top Notch Customer Service!
John Peterson made the majority of the experience with airfreight great! He provided excellent customer service, his communication skills were on point, and he kept me in the know about where the driver was each day until the final destination. The price was reasonable for a hot shot delivery, and the driver worked well with our employees during the pickup and delivery of our shipment. Thank you for the great experience, AirFreight! We look forward to working with you again.
Excellent communication
Excellent communication from start to finish on the entire transaction!
Last minute hot shot
Easy to schedule shipment to meet our delivery requirments on short notice. Truck driver was hard to understand but clearly new how to communicate with us and knew how to best load our shipment for travel. Shipment made it to the destination earlier than requested. Great experience
Transformer Delivery From Mississippi to Arizona
Quick response and great follow through. Communication was excellent.
Super fast
Pick up was on time and delivery was early. Dispatched sent regular updates on location of the truck.
Todd was incredibly helpful and helped…
Todd was incredibly helpful and helped provide fast and easy solutions to a chaotic and stressful time. He was incredibly reliable and responsive. Todd truly saved the day! We will definitely be using airfreight again.
World Class Service
The experience with AirFrieght was amazing, Andy provided us with World Class service. Will continue to do business with them.
Service and communication was 5 star.
True to word
True to word. They did exactly what they said they would do. They showed up on time and delivered on time.
John Mark took care of our request…
John Mark took care of our request quickly and professionally. He worked through some issues with the pick-up and communicated status in a timely manner. Would definitely recommend using AirFreight for hot shot needs.
Very Good Communication
I will likely use this company again. John Mark was very helpful and responsive throughout the process. Quick response time and they got my freight where it had to be, at the time it had to be there. I would recommend to anyone that is in a pinch and needs to get freight moving quick, fast and in a hurry.
Excellent response
Excellent response, picked up the material on time and delivered on time. Everything we needed.
We had an Urgent need for one of our…Great Service
We had an Urgent need for one of our Airgas Accounts who operation was shut down needing a special piece of equipment
Kevin Carpenter was quick and very responsive even at 10:30pm when our customer was looking for an ETA.
These guys are GREAT !
Quick, Thorough, Ahead of Time
Kevin Carpenter responded very quickly to our urgent request and was on top of everything throughout the process. The product arrived to us faster than expected!
700 mile parts run 911
We had a 700 mile 911 parts run ahead of the holiday weekend. John Mark gave us a quote and told me they could get our parts picked up within a couple of hours and deliver 8am next day. Finally!….someone that can make it happen as if you were doing it yourself! Thanks for the superior service and also the constant communication in the process. It actually happened faster than John Mark said it would…..and we were not upset about that by any means! Thanks again! Great job!
Your people are fantastic …
Andy Ernst made the whole process painless, even when we had to make changes. He was professional and personable. And patient!! And the driver came on time, was very capable and helpful. He delivered on right on time and was polite at all times.
Fast & Helpful
Quick estimate and great communication from Todd "T-Rod" Anderson throughout the entire process.
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