Airport Bratislava Reviews 

Very slow, not the best.

This is the worst airport I have been to. Absolutely nothing here firstly. I had to wait over an hour to get through passport control. There were people begging to be let through as their flights were leaving without. It‘s an absolute disgrace. Once I got through, the only place to eat didn’t even have any paninis or pizzas when they advertised themselves as a pizza place. Such a joke. Staff are rude too. I will never be travelling from here again!

Yesterday we were at Bratislava Airport and arrived very late for our flight, but it was not our fault. The train from Salzburg was not running due to a road accident, and we were stuck on the train for two hours.
The security and passport control staff were very understanding of our situation. They made an exception for us, allowed us through, and were extremely polite and helpful.
However, the woman at the boarding gate was very incompetent, rude, unfriendly, and arrogant. She did not let us board the flight. I understand that the gate closes according to procedure, but there are always exceptional circumstances. She was so unprofessional that she did not even consult her supervisor or try to find any solution.
I asked to speak with the shift supervisor, but she left and never returned.
Such rude and unprofessional staff do not belong in an airport that otherwise has very helpful employees.

Really disappointed with staff conduct. Is life really that difficult that they can't even smile? There and back. Unhelpful and looking utterly miserable.
Seriously overpriced. If you want to grab anything from duty free avoid buying it at this airport.
One good thing - I can really recommend Eden Cars if you are looking to hire a car. Friendly, helpful and less than a minute walk outside the terminal.

Much better than the hostile Vienna airport. While Slovaks aren't known for friendly customer service, at least they're almost never openly hostile like the rude employees at the Vienna airport. I will never fly to Central Europe through the VIE airport so having the one in Bratislava is amazing. It's small, compact, never crowded and security check in is like breeze. It's good to support small, less crowded airports like this one.

I pre-booked wheelchair assistance for my flight from Bratislava.
On arrival, I used the designated assistance call point outside the terminal. No assistance was provided. I was instructed to proceed to check-in independently despite requesting support.
At check-in, I was required to pay a fee (€40–45) before any assistance was provided. A supervisor did not attend when requested; instructions were given remotely.
After check-in, assistance remained inconsistent. I was left at the gate without confirmation of boarding support, and my partner had to push the wheelchair himself. The ambulift was only arranged at the last moment.
This appears to fall short of the assistance required under EC Regulation 1107/2006, including provision at the designated point, continuous support, and avoidance of disadvantage due to disability.
I have video evidence of the above.

Costumer service desk on arrival below EU standards very poor communication,
You ask them a question and they look at you you asking them to borrow money !
WiFi connection none existent!

Over all very poor airport to travel to in terms of quality

I've been travelling through here for the last 12 years to pickup my son and this was the worst experience every going through security. They have 7 sections that can be used for 18 year old or older, then for anyone with kids under that, they have only 4 manged sections and if more than 1 plane lands at the same time the queues to get through are crazy. We spent 50 minutes getting through yesterday and my son nearly missed his train back home due to this.

Braitislava small nice city
İf you coming bratislava airport is wonderfull small and quick

If you going other city from bratislava they check your cabin luggage inc by inc . If ıts big 2 cm they charge you 75 euros, if backpack is not fit 60 euros for piece.

They are arrogant

arrogant unfriendly staff that ridicules you, no help or compassion at all

Misleading shiny new building from the outside. Dirty toilets no water fountain overpriced and poor quality cafes with few options. Told to get water from the dirty toilets (hot water) to take medication. Dour, arrogant unhelpful staff. Very few trolleys or seats. Felt like a third world experience, will avoid at all costs in the future.

Very disappointed with this Airport. The staff was really unfriendly, unprofessional and arrogant. Poorly organised, toilets dirty and poor service. The passport control don't really care, it's very unfriendly and unhelpful. Doesn't recommend to travel to this airport. Have very bad experience and will never come back to this Airport. If you can rather take a flight to Schwechat Airport in Austria which is just 30min drive from Bratislava.

Advertising our flight as On Time 10 min after the takeoff time. We are still sitting at the gate. No info passed to the passengers. Doent look efficient or transparent

Overpriced, would recommend flying from Vienna instead.

Choose Buchbinder again should be the last option for the horrible experience.
Cheating company
Stay well away from them

Some of the employees just opened my bag ripped the envelope I had there and stole the money from it - this happened second time, first time they only stole some coins I had in fore pocket - sure my mistake for doing leaving it there twice.. I contacted airport over phone and they referred me to livechat on their site on livechat they told me they can't help (why would you care you employ criminals, right?). I emailed director and never got any reply (that is not surprising as he is employed by state so why bear any responsibility if taxpayers cover your back and salary)

I respect there are many parties such as airlines involved, but it's a company's duty to make sure they don't employ thieves.