Airport Taxi Reviews 

70
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

We were very impressed by the service provided by Camy in October 2024 when we needed to get to Heathrow from Redditch with a return journey 19 days later after visiting family in New Zealand. Car... See more

Rated 5 out of 5 stars

Very easy to deal with via messaging. Booked an airport run for the Christmas period, being picked up of New Year’s Eve which is probably the busiest night for taxi companies. Outbound flight was... See more

Company replied

Rated 2 out of 5 stars

Booked a return transfer from Heathrow. Paid for the meet and greet service which says not to worry if the flight is late because they track flight times. Our flight was delayed and we ended up wait... See more

Company replied

Rated 5 out of 5 stars

From my first contact with Airport taxi I knew we had made a great choice , quick response to messages , easy booking system and quick confirmation. On day of departure taxi arrived promptly and helpe... See more

Company replied

Company details

  1. Taxi service
  2. Minibus taxi service
  3. Transportation service

Written by the company

Airport specialist providing professional transport services in Redditch, Astwood Bank, Feckenham, Alvechurch, Barnt Green, Bromsgrove, Studley, Mappleborough Green, Cookhill and many more. We have supplied quality service at competitive prices since 2007. We supply our services in clean executive vehicles that provide more comfort to your journey. We also have larger vehicles that seat up to 8 passengers with 8 luggage bags. We also can confirm that you are in safe hands as all drivers are DBS checked and all vehicles are licenced with the local authority. Send us your booking details 24 hours a day via our website, WhatsApp, Text message, Email, Instagram and Facebook.


Contact info

4.2

Great

TrustScore 4 out of 5

70 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(70)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Spent a hour trying to book a cab to…

Spent a hour trying to book a cab to air port on line it was all done after giving them all the details they confirmed the booking was OKtalkmy bank details only to to email me to cancel the booking be careful in booking with this company not good

15 June 2024
Unprompted review
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Reply from Airport Taxi

Hi Graham

We don’t do online booking and payment please check who you tried to book with

We don’t take bank details

Our website is https://airport-taxi.uk

PLease reply and lets get this review to the right company or please delete this review as this not genuine review for our company.

Rated 5 out of 5 stars

Reccomended

Reliable, punctual and reassuringly in touch to make for a hassle free confidence in a comfortable journey.

9 January 2024
Unprompted review
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Reply from Airport Taxi

Thank you for the great review
hope to see you soon

Rated 5 out of 5 stars

Excellent Airport Taxi Service

Very easy to deal with via messaging. Booked an airport run for the Christmas period, being picked up of New Year’s Eve which is probably the busiest night for taxi companies.

Outbound flight was rescheduled and inbound flight was delayed but the taxi times were just adjusted with no fuss. Highly recommend this efficient and courteous service.

21 December 2023
Unprompted review
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Reply from Airport Taxi

Thank you for the generous review
great to know you like the what we do
hope to see you soon

Rated 5 out of 5 stars

Excellent service

We used Camy to get to and from Warwick Parkway to get coach to/ from Heathrow. Prompt pickup, at time requested. Our return coach was delayed, but he was able to pick us up still, after I contacted him. Good reliable service, comfortable vehicles, plenty of luggage space.

10 December 2023
Unprompted review
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Reply from Airport Taxi

Thank you
Happy to know you enjoyed the service
See you soon

Rated 5 out of 5 stars

Camy was on time

Camy was on time, trust worthy and rang if there was any kind of delay with flights, can honestly say was just easy and smooth process to deal with and would definitely use again in future

29 August 2023
Unprompted review
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Reply from Airport Taxi

Thank you for the review
great to know you enjoyed the service

Rated 5 out of 5 stars

Amazing service

Amazing service, amazing comfort. Arrived early, very chatty, made the long drive seem relatively short.
Would most definitely use again and recommend to others.

Great communication before our departure and arrival pickups/drop offs.

30 August 2023
Unprompted review
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Reply from Airport Taxi

Thank you for the review
hope to see you soon

Rated 5 out of 5 stars

Really impressed and very pleased with…

Really impressed and very pleased with Camy. Will definitely use again. Highly recommend.

31 August 2023
Unprompted review
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Reply from Airport Taxi

Hi Helen

Thank you for the review and great to know you enjoyed the service
see you soon for your next journey

Rated 5 out of 5 stars

Everything for our airport trip was…

Everything for our airport trip was planned well with lots of communication. Cami was very helpful on the day of pick up and return, making us feel very comfortable during the journey. We will definitely be using this company again!

12 August 2023
Unprompted review
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Reply from Airport Taxi

Thank you Louise for the great review
good to know your happy with service
hope to see you soon

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Reliable and friendly with excellent communication. Would not hesitate to use again or recommend to anyone!

2 August 2023
Unprompted review
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Reply from Airport Taxi

Thank you for the great review
Hope to see you soon

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service. Highly recommended. Brilliant communication and comforting to know someone reliable was there waiting to collect us. Will definitely use again. Thank you so so much.

28 July 2023
Unprompted review
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Reply from Airport Taxi

Thank you for the review
See you soon

Rated 5 out of 5 stars

10 out of 10

First time using this taxi firm and was not disappointed. We had Camy’s brother Zaff pick us up very early in the morning and he was very punctual, friendly and polite. Will definitely be using again for future trips, would highly recommend 👍🏼

23 July 2023
Unprompted review
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Reply from Airport Taxi

Thank you for the review
Happy to hear you has a great experience
See you soon

Rated 5 out of 5 stars

Airport run

Driver arrived on time in superb car. The return flight was delayed but car was waiting and got us home in good time. I would highly recommend airport taxis. Excellent service from first phone call ,l will definitely use again.

3 July 2023
Unprompted review
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Reply from Airport Taxi

Thank you for the review
see you soon

Rated 2 out of 5 stars

Started great, ended badly

The ride to the airport was great, came early, driver put case in the car and waited whilst we got ready to leave, lovely roomy car. The return wasn’t as good waited 10mins to arrive which was fine, then waited another 10mins in the car whilst driver was trying to pay and couldn’t as he only had cash, then when we drove to the exit gate I had to give my debit card so we could leave as he didn’t have one to pay (refunded in cash) then as we got on the M42 (to Redditch) he received a call for someone to meet him at Tesco off junction 4 to pick up a phone, the caller said he would be 15mins, it takes 30mins max to get home from airport) when I said that he was in the wrong lane for Redditch he said he had to meet someone. Never asked if we minded, just did it. When we arrived in the car park he called the person he was meeting who said he was on his way. Sat in the petrol station for another 10mins as the other driver arrived and pick up the phone. This ended up being over an hour in the car double the time it would normally take which we weren’t happy after being up since 3am. If it was traffic delay of course we wouldn’t have minded and even if he said ‘I need to’ ‘do you mind’ we probably would’ve let this go but to just do this wasn’t good. Therefore for this reason we probably won’t be using again in future

16 June 2023
Unprompted review
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Reply from Airport Taxi

Hi Terry sorry for the inconvenience and he should have asked but unfortunately we had a network
Change on the device and it wasn’t working as expected so had to have him meet up and take the device and get it online properly. Unfortunately on day the pay stations won’t taking cash when normally they are so that caused a delay in leaving car park.

With the phone being offline we would have had a lot of clients not able to contact t while landing at the airport so this was the best method to solve the issue

Sorry that you has a bad experience

Rated 5 out of 5 stars

10/10 for everything

10/10 for everything
Service
Cleanliness
On time going and coming back
All round great experience

16 June 2023
Unprompted review
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Reply from Airport Taxi

Good to know you liked the service
Thank you for the great review
See you soon

Rated 5 out of 5 stars

Excellent service

We booked 4 trips while we were in the uk between Bournemouth Airport and our hotel with some very early and late times as well as a delay of 11hours and every time our driver was waiting for us. All drivers were very helpful and friendly and the car was clean and tidy. I can honestly say it was the best taxi service i have used in years.
I will definitely be recommending and will use again next time.
Thank you for a fab service

16 May 2023
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish ⭐️

We found Airport Taxi after searching the internet and checking reviews. We contacted them and had a response within hours. Our transport was arranged for collection from home and driven to Heathrow fir our day of departure. We paid a small deposit and the balance paid when we arrived at the airport. Camy was our driver and the level of service provided was exceptional. We were a party of 7 (4 adults and 3 children) and Camy interacted with each one of us. The journey was smooth and no hassle. Camy dropped us near our terminal and directed us only yards to the right entrance. He told us where he’d be on collection when arriving back in the UK. On departure from our destination back to the UK we were delayed and concerned about Airport Taxi being there when we arrived in the UK later than planned but Camy was on the ball and had been tracking our flight! We messaged him once off the plane and getting our luggage and headed towards where he had arranged to collect us… there he was with a smile on his face ready to load up the taxi. The journey home again was quick, easy and pleasant. I’d lost my house key and Camy was more than accommodating at slightly detouring when nearly home so we could collect our spare house key from elsewhere. On arrival to our home Camy unloaded our cases and checked we were happy with the service… as you can probably tell from this review we were absolutely thrilled with the service provided by Camy and Airport taxi! We will definitely use them again and will be recommending them to everyone we know. Thanks a bunch and keep up the excellent work. The Casey’s 😁

4 May 2023
Unprompted review
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Reply from Airport Taxi

Hi, Good to know you liked the service
thank you for the great review
Hope to see you soon

Rated 5 out of 5 stars

Brilliant service

First time we've used Camy after loads of recommendations, service and friendless didn't disappoint. Easy to make bookings and even phoned to advise us as to what time to leave allowing for motorway works.

1 May 2023
Unprompted review
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Reply from Airport Taxi

Thank you for the kind words
glad your happy with what we do
hope to see you soon

Rated 5 out of 5 stars

Camy is now a part of our family trips!

Camy is punctual, professional and always so lovely to see at the start and end of our trip! He is now very much a part of our family holidays!

7 January 2023
Unprompted review
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Reply from Airport Taxi

Thank you for your kind words and 5* review.
See you soon

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