First time booking with AirportParkwithus :) Easy booking and best price for Meet & Greet. When we got to the Short Stay level at Heathrow as instructed, it wasn’t obvious which was our Kiosk stand... See more
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easy to understand booking process
Absolutely spot on
Absolutely spot on. 2nd time we have used this company and can't thank them enough. Got a early flight home and they was just as accommodating as ever. Would definitely use this company again.
Easy to do
Easy to do but got no email confirming if I had a space
Great service close to airport friendly…
Great service close to airport friendly driver will definitely use them again
Booking system is easy
Not parked here yet but the booking system is easy and when I asked a question it was answered swiftly and efficiently.
Whole process was simple and quick
Whole process was simple and quick. Will definitely be using again.
Exactly what we wanted
Efficient, easy and great value for money. Very happy.
Excellent value for money
Great customer service. On time and reliable plus the added bonus of it's value for Money.
Easy to use booking process
Easy to use booking process. We have not actually parked yet so will review again after that
Fantastic service and will definitely…
Fantastic service and will definitely be using again in near future!!
Competitive price
Very easy online booking process and competitive price
Despite stating 'No Extra Fees at LHR…
Despite stating 'No Extra Fees at LHR Airport' on the booking still had to pay £7.50 when leaving T5 car park. I contacted company for refund and have not had a response.
Excellent service
Service was excellent. Polite and friendly staff, car pick up and drop off on time. Very happy customers
Seamless experience!
Seamless experience! Easy to follow process, letting us get on our way in the most stress-free way possible.
Avoid - Driver left us stranded, terrible customer service
Where to start. Let's list this in bullet points:
- Driver did not turn up and had to source last minute parking
- Emailed to ask for a refund as no service was provided and was told I must have rang the wrong number 25 times!
- Cancellation issued, but forgot to issue the refund which I chased weeks later.
- NO FULL REFUND RECEIVED! Booking fee was charged. Let me repeat, the driver did not turn up! No service was provided! There is no booking fee to be charged to the customer!
- I love this reply from Phil: Hi Bianca, it’s basic ecommerce terms and conditions with every single website in the whole world.
Let me give you a word of advice Phil. You don't know who you are talking to. Maybe, just maybe, you are speaking to a Financial Controller that manages an E-commerce team. I hope your company is going to send you back to do some training on common practices and best practices.
- Phil confirmed as a gesture of good will that they are going to refund the booking fee -NOT RECEIVED!
- I was offered at first a free meet and greet for my next airport parking which has changed to 35% now.
An overall bad joke in my opinion.
Happy to provide picture evidence of all emails and calls in anybody would like to have a laugh!
Great, swift and easy to use
This is the first time that we used the meet and greet service at Heathrow Airport.
Everything was fine and a call was made to confirm arrival of the driver .
We weren’t aware that we had to pay the ticket for the driver to come into the car park. This was informed to us when he arrived.
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