Appleton IT Solutions Reviews 5

TrustScore 4 out of 5

4.1

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Company details

  1. Computer Shop

Written by the company

Pontefract Computer Sales and Repairs with a value added service. We also sell individual components and peripherals at great prices. Appleton IT Solutions is a newly established Computer Sales and Repairs shop based in Pontefract, West Yorkshire. With many years of experience and access to great products and prices, we pride ourselves in being able to provide a value-added computer sales service. Here at AIT we believe in fair, honest and transparent pricing and operate on a fixed fee labour basis. Advice is completely free, small tasks are a Lite £25, routine tasks a Standard £50 and new computer builds/major changes just an extended £100. All new materials are charged at cost without a markup for builds and come with a 12 month warranty from us in addition to any manufacturer warranties offered. In the interest of transparency do note we have a 20% restocking fee on any opened returns that aren't faulty. As part of our service, we always discuss any replacement hardware with you including any alternatives and we will never perform a repair without your approval. In the event you don't want us to carry out any repair then only a Lite £25 fee is charged for our time. Payments can be made by bank transfer, online card payment or by cash and are payable prior to collection of your item.


Contact info

4.1

Great

TrustScore 4 out of 5

5 reviews

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Rated 5 out of 5 stars

Contacted after seeing a part…

Contacted after seeing a part advertised online. Called and spoke with them about it and quickly arranged payment and delivery.
Too service. Just how a company should treat customers.

10 June 2021
Unprompted review
Rated 5 out of 5 stars

Best seller online by a long shot. 10/10

Purchased a product online via ebay, and unfortunately due to a courier I wont be using again it didnt arrive on time. However they happily answered any questions I had, and when I thought the product was lost, sent a new one out straight away to replace it. Couldnt have been handled in a more professional manner. Best service i've ever received from a online seller.

23 March 2021
Unprompted review
Rated 5 out of 5 stars

Platinum standard service from start to…

Platinum standard service from start to finish. The business owner Lewis is hugely knowledgable in his field. I have used several large companies prior to this to provide IT support. Nothing comes close to the standard of service a small business like this can offer though. Will definitely be switching to Appleton IT for all my future supply, support and service requirements.

17 March 2021
Unprompted review

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