Aston James Associates Limited Reviews 51

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I was really happy with the service provided by Aston James. It’s so refreshing to find this level of care in a company. I needed a situation handled promptly and they certainly delivered. The office... See more

Rated 5 out of 5 stars

I would highly recommend Patrick to anyone searching for a chartered surveyor. He is very friendly, experienced and professional. I contacted him on Friday and he came to visit the property on Monday... See more

Rated 5 out of 5 stars

I have just received my right to acquire offer, and I thank Patrick Oliver MRICS of Aston James Associates for this. My flat has 4 bedrooms but is quite small, he reflected this in his appraisal, so... See more

Rated 5 out of 5 stars

Very happy with Aston James, they were professional, courteous and I was able to book a surveyor the day before due a cancellation. Was easy to communicate with them and fast. Patrick came twice to se... See more

4.7

Excellent

TrustScore 4.5 out of 5

51 reviews

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Rated 5 out of 5 stars

Very positive experience with Aston…

Very positive experience with Aston James Associates, acting on behalf of Earlswood Valuations Limited. They were one of the few companies able to assist us with a land valuation, which we really appreciated.

Our surveyor, Patrick, was professional, thorough, and attentive on site, and provided a clear, detailed, and comprehensive valuation report. Communication was smooth and efficient throughout.

Would definitely recommend their services

15 September 2025
Unprompted review
Rated 5 out of 5 stars

AJA Ltd

AJA Ltd. is very professional and knowledgeable. They listen to me about my issue and know what to do and how to achieve the best outcome for the client. Their honesty is in the spotlight when they write reports that are tested in court. I would highly recommend them.

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant and helpful service…

I was really happy with the service provided by Aston James. It’s so refreshing to find this level of care in a company. I needed a situation handled promptly and they certainly delivered. The office were responsive to emails, helpful on the phone and generally understanding. Patrick has gone on to help with further recommendations and helping me to navigate an area I’m not familiar with.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional, efficient and professional service

Very pleased with the exceptional service received from Patrick Oliver, who carried out a survey on my property. From the initial survey to the completion of the report, everything was managed professionally and efficiently and most importantly the valuation was accurate. Patrick was not only friendly and knowledgeable within his field of work but I felt re-assured that I was receiving a a high level service and professional service. I will certainly use AJA again. Thank you once again. Maxine (a very happy customer)

17 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Work!

Very happy with the service provided by Aston James Associates. They were quick to respond and the advice provided by Patrick was spot on. I received the report within timescale and it was clear and concise. I would definitely use them again, and recommend their services.

13 May 2025
Unprompted review
Rated 5 out of 5 stars

Super fast valuation

Super fast valuation

Thank you so much to the team at Aston James. They were so quick to respond, engage, and complete the valuation. It has taken a lot of stress away from my property sale process.

Thanks again.

30 April 2025
Rated 5 out of 5 stars

Prompt, efficient service

From initial enquiry about a survey for probate to the report being sent everything was dealt with promptly. Replies to my emails were almost immediate: questions were answered, a price quoted and date set and forms sent all within a couple of hours. Carmen the administrator, made the process of booking a survey seamless.
Patrick carried out the survey. He arrived on time, was professional, told me what he was doing and answered my questions. I received the report within three working days.

11 April 2025
Unprompted review
Rated 5 out of 5 stars

I had great experience with Aston James…

I had great experience with Aston James Associates for several recent house survey and valuation. From start to finish, their service was prompt, professional, and thorough. The team arrived on time and carried out the survey with a high level of expertise and care.

What really impressed me was their honest and practical advice on properly valuation and potential home improvements. They provided sound insight on market trends and clear guidance on the viability of adding a rear extension, loft conversion, and a porch, which was incredibly helpful for our future planning.

I’m very pleased with the entire experience and would not hesitate to recommend Aston James Associates o anyone in need of reliable and knowledgeable surveying and valuation services.

4 April 2025
Rated 5 out of 5 stars

Excellent service

Excellent service, the inspection was carried out on the agreed date and a comprehensive report was delivered in accordance with service level agreement, allowing for Christmas holiday period. All communications were clear and professional.

10 January 2025
Unprompted review
Rated 5 out of 5 stars

I had the pleasure of working with…

I had the pleasure of working with Carmen and Patrick, and they have been an absolute delight throughout the entire process. They are both incredibly professional, responsive, and understanding. Despite the complexities and restrictions associated with my property, they navigated everything seamlessly, providing quick and effective solutions. Their promptness in communication and dedication to ensuring everything went smoothly are exactly what I look for in a company. I’m truly satisfied with the service, and it was absolutely worth the investment.

8 November 2024
Unprompted review
Rated 1 out of 5 stars

tasteless survey report

In short, I'll not recommend them.

If you just want a standard tasteless survey report for conveyancing, then they're a good choice.

After I received the survey report, there was a roof part where the surveyor Vincent Smith had no access that day. I used my personal drone to take the images for further some advice, which is fair for him to state he cannot give accurate assessment with few static images, but he also offered me an option to link with a local contractor for an indicative price. However, even after I clearly stated I just want an indicative price with a local contractor for now, he was still going on and on about his full service and utilising the "fact" he doesn't want to be remiss, so yes, ignoring his customer wishes and treating them as fools are also what they good at. If that's what you also like to sign up for, go for it.

Look at his tasteless survey report, sorry that I'd rather not to pay one more penny on your services.

17 August 2024
Unprompted review
Aston James Associates Limited logo

Reply from Aston James Associates Limited

Hello Sheeran,

Your comments are noted.

I understand that you’re feeling frustrated with the service, and I’m sorry that the process hasn’t met your expectations. We recognise that you were hoping for a quick indicative price for the roof replacement, and I appreciate your desire for efficiency.

In the interest of helping you move forward, I can offer a rough, non-binding estimate based on similar projects in the region for a roof replacement on a listed building. Please bear in mind, this estimate would be speculative and not suitable for budgeting without a comprehensive assessment. If you would find this helpful, I can provide this as an initial guide and, if desired, connect you with a local contractor who may be able to give you more detailed information.

I remain committed to maintaining open communication and am happy to further discuss any concerns you may have. Please let me know how you’d like to proceed, and I will do my utmost to ensure that your needs are met.

Thank you again for your understanding and I hope we can resolve this to your satisfaction.

Rated 5 out of 5 stars

Very professional service

I have just received my right to acquire offer, and I thank Patrick Oliver MRICS of Aston James Associates for this. My flat has 4 bedrooms but is quite small, he reflected this in his appraisal, so now i know that I'm paying the right price for it .The report was issued in 3-4 days after inspection. I would have no hesitation in recommending him.

22 April 2024
Unprompted review
Rated 5 out of 5 stars

AJA Surveyors, easy and simple

Patrick was very helpful and friendly. He booked an appointment within the week, traveling out of area for it and sent me my market valuation report the same day.

I would definitely recommend AJA Surveyors.

28 March 2024
Unprompted review
Rated 4 out of 5 stars

Responsive Team -Valuation survey

Patrick and his team were very responsive from the get go. From time-keeping with conducting the valuation survey on the day, clear knowledge of area of practice, timely return of the valuation report, and fair process overall.

12 March 2024
Unprompted review
Rated 5 out of 5 stars

Great!

Really prompt responses to emails and surveyor was able to come within a couple of days - would definitely use them again.

25 January 2024
Rated 5 out of 5 stars

Very professional, experienced and friendly chartered surveyor

I would highly recommend Patrick to anyone searching for a chartered surveyor. He is very friendly, experienced and professional. I contacted him on Friday and he came to visit the property on Monday afternoon. He is easy to get in touch with via phone calls and text messages and he was very understanding about my rush to get the valuation report produced as quickly as possible. In just 3 days, he provided me with a 15 page detailed report on the property. Patrick is very good compared to other chartered surveyors I’ve worked with in the past.

1 February 2024
Unprompted review

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