Akers Pritchett Reviews 131

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, noting that they go above and beyond to secure the best outcomes. Many highlight the exceptional customer service, emphasizing the team's dedication, clear communication, and ability to make complex processes smooth and easy to understand. People appreciate the personalized advice and support, feeling valued and well-informed throughout their interactions. Consumers frequently mention the efficiency and reliability of the service, with many returning for assistance multiple times. Reviewers often commend the team for their proactive approach, prompt responses, and ability to handle all aspects of the process, reducing stress for customers.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team's professionalism,... See more

Service

Users describe positive interactions with service, highlighting the professionalism, responsiveness, and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the support received.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used Akers Pritchett now for several years and would have absolutely no hesitation in recommending the team. We have mostly been in contact with James and Eleanor who have been professional, k... See more

Rated 5 out of 5 stars

James and Sarah made our first experience purchasing a property such an easy one! They were with us every step of the way and provided help, advice and the best options for us going forward. They... See more

Rated 5 out of 5 stars

I've been using AKERS Pritchett for many years and they continue to give extremely good service, extremely professional and extremely helpful and always return your calls in a timely manner. They alwa... See more

Rated 5 out of 5 stars

We have used Akers Pritchett twice and both times we have found them excellent. They listen to what our priorities are and we never feel pushed into anything. James is very friendly and supportive. Hi... See more


Company details

  1. Mortgage broker

Written by the company

At Akers Pritchett, we believe that there's no one-size-fits-all approach so we continuously strive to deliver expert advice that is tailor made to suit your needs, lifestyle and financial circumstances. Being fully independent, you can rest assured that we will work solely in your best interests and no one else. Whether you're a first-time buyer, a homeowners or maybe you're looking for a buy-to-let, our dedicated team of experiences mortgage & protection advisors can help steer you in the right direction and guide you through every step of your mortgage journey.


Contact info

4.9

Excellent

TrustScore 5 out of 5

131 reviews

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Rated 5 out of 5 stars

Brilliant service and fast results

As always these guys have been saviours for us. We have now used them around 4 times. They always find a deal even if you think you can’t get one, let the experts have a go at AP. I know I can trust them with my finances in full confidentiality and would never use anybody else. Steve has been like a friend and I know I can pick the phone up to him anytime. I have also recommended them to numerous friends. Thank you for your hard work for my family.

18 July 2024
Unprompted review
Rated 5 out of 5 stars

Great service and company

Fraser and Chloe were great kept me up to date on everything they knew was happening through the process and really helped get all the info and documents I needed for my mortgage. Great service.

25 June 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant, would highly recommend

We have used Akers Pritchett twice now, and both times have received superb service. Our most recent house move and mortgage requirements were complex and subject to some serious time pressures - Akers Pritchett sorted it out and removed a lot of the stress and worry from the whole situation. Brilliant, would highly recommend.

21 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Not a straight forward mortgage, first mortgage advisor was working on it for 4 weeks still didn’t have a solution. Contacted Fraser who had it sorted and mortgage offer within a week. Chloe was great giving me regular updates throughout the whole process. Already recommended to friends.

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Great team and really helpful

Great team and really helpful. They helped me secure the mortgage I wanted quickly and easily through their connections. They also gave me lots of other really useful advice about purchasing a house free of charge. Highly recommend James & Sarah.

26 March 2024
Unprompted review
Rated 5 out of 5 stars

Unbeatable service

Steve and the team have worked their magic for us more then once. They are reputable, reliable and trustworthy - there is no one else I would want looking after our mortgage!

I honestly wouldn’t go anywhere else - can highly recommend!

29 September 2023
Unprompted review
Rated 5 out of 5 stars

Steve and Kim were fantastic

Steve and Kim were fantastic, we had a house fall through and then when we found another they switched products for us throughout the whole process to cheaper ones that were coming out. They had great patience with us and are also very responsive, would 100% use again!

9 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service. Highly recommend.

Steve and Vicki are excellent at what they do. I would highly recommend them. They are always available, responding almost immediately to any enquires or queries and go above and beyond to ensure a smooth and efficient process.

4 January 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional service - strongly recommend

James and team have gone above and beyond to help us solve a couple of complex mortgage situations. James worked late into the night to find a solution. We think he’s now helped us with six mortgages and remortgages over the last 15 years and we would have no hesitation in using AP again. Exceptional customer service all round.

4 December 2023
Unprompted review
Rated 5 out of 5 stars

Very impressed with the slick service…

Very impressed with the slick service here at Akers Pritchett. Steve and Vicki have been nothing but helpful, quick, friendly and efficient. Great communication through out my remortage of a Buy to Let finding me the best options for my circumstances and then dealing with all of the admin for me.
I could not be more grateful to them for making an otherwise very worrying task so very easy.

13 December 2023
Unprompted review
Rated 5 out of 5 stars

Steve and his team are fantastic

Steve and his team are fantastic. Steve has guided through two property purchases with professionalism. He is always available to give advice and information.
I highly recommend his firm!

11 November 2023
Unprompted review

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