the service was fantastic got the correct parts and arrived in scotland in a few days thanks guys
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Quick delivery of the heating pump and at a discounted price. Only issue was that a separate control lead was required to fit the boiler wiring loom following a specification change from when the boi... See more
Company replied
Boiler packed up Xmas eve needed to find problem having done that ordered parts thursday 27th pm and recieved parts 29th am boiler working now . Thanks for quick reliable delivery AKGAS your also c... See more
EASY SITE FOR FINDING AND ORDERING PARTS . NEEDED PART FOR NEXT DAY SO PAYED THAT BIT EXTRA BUT UNFORTUNATELY PART WASNT DELIVERED UNTIL 8.45PM TO LATE FOR GOING TO SOMEONES DOOR TO WORK . HAD TO WORK... See more
Company replied
Company details
Information provided by various external sources
We at AK Gas have 20 years of experience in Gas Boiler Spare parts, we carry 1000's of parts in stock so can have them with you quickly and efficiently anywhere in the UK. We also pride ourselves on giving the best customer service available ensuring customers return to us again and again.
Contact info
3 Weaver Street, LS4 2AU, Leeds, United Kingdom
- 01977 554775
- customerservice@akgas.co.uk
- akgas.co.uk
4.5
Excellent
111 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered replacement cover for boiler
Ordered replacement cover for boiler - paid for 7 -10 day delivery option. Arrived after 6 days. Happy with that as part not urgent. They could probably have improved the overall process by sending an email when the item had been posted to let me know it was on its way but other than that the process went smoothly and part appears to be good quality.
7 June 2018
Unprompted review
Fantastic service
Ordered a item which is no longer available anywhere else, easy transaction, paid extra for a faster delivery and was received within the time scale.
Great communication and service.
1 June 2018
Unprompted review
Spot On!
Package arrived in good time and well wrapped to protect it.
The boiler panel fits perfectly. My only issue is that the orignal panel had the instructions on the inside the new one nothing. Unfortunately we can't peel the old instructions off. It's for a holiday cottage so it's important that the instructions are present.
I've taken a photo and I'll try and come up with something. Not sure if there is a solution?
4 May 2018
Unprompted review
Fantastic customer service from AK Gas
Fantastic customer service from AK Gas. Helpful staff and part for my boiler delivered the next day. Great online tracking facility from courier. Will certainly use again in future.
9 April 2018
Unprompted review
Part arrived on time
Part arrived on time , tracking of parcel worked well . Part now fitted and boiler working fine .
1 April 2018
Unprompted review
used few times
used few times, always found them very helpful and willing to go the extra mile if needed, and not overpriced, will use again.
14 March 2018
Unprompted review
Very easy to deal with and always happy…
Very easy to deal with and always happy to help.
5 March 2018
Unprompted review
Good supplier of hard-to-find boiler spares
Good supplier of hard-to-find spares for older boilers. Easy to use site, excellent service and prompt delivery.
30 January 2018
Unprompted review
Quick and efficient in helping find a …
Quick and efficient in helping find a 'difficult' part. Cheryl in particular was very helpful.
Many thanks
22 January 2018
Unprompted review
Great Customer Service
Very user friendly website, easy to find the part I needed.
Very quick delivery.
10 January 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.