Akuma Sports  Reviews 3,479

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 265 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their durability and superior design. The staff receives frequent commendation for being helpful, accommodating, and professional, ensuring a smooth and pleasant experience from design to delivery. Many people appreciate the efficient and high-quality service, noting quick responses and timely order fulfillment. However, some customers also noted issues with sizing, particularly with shorts, finding them to be smaller than expected despite using the provided sizing charts. There were also occasional mentions of invoicing problems, where items were missed or payment was demanded for unlisted items.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design. Customers consistently praise the high... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team's... See more

Service

Users describe positive interactions with service, highlighting its excellence, efficiency, and helpfulness... See more

Quality

Customers express high satisfaction with product quality. Reviewers consistently praise the excellent... See more

Order

Reviewers mention positive feedback about order. Customers frequently praise the easy ordering process, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team of Akuma Sports are always keen to team up and design, manufacture and deliver exactly what we are looking for. This allows our teams and supporters to order bespoke products that are fully R... See more

Rated 5 out of 5 stars

The Akuma Team were genuinely brilliant. We ordered 55 shitts for our squad. Improved our shirt design; created a blended logo without being asked; were flexible on cost: and generally helpful to a t... See more

Rated 5 out of 5 stars

As a grassroots rugby club, we’ve tried many suppliers over the years, but Akuma stand head and shoulders above the rest. The quality of their product is simply fantastic, easily the best on the m... See more

Rated 5 out of 5 stars

As a headline - supportive, accommodating and flexible. We ordered shirts and hoodies from Akuma for the under 16s rugby tour. I haven’t ordered or done something like this before, so asked lots o... See more


Company details

  1. #10 of 153 best companies in Sportswear Shop
  2. #14 of 620 best companies in Clothing Shop
  3. #1 of 4 best companies in Hockey Shop
  4. #9 of 91 best companies in Outdoor sports shop
  5. #1 of 5 best companies in Rugby
  6. #1 of 17 best companies in Rugby Shop

Written by the company

Our Mission Statement is to provide the highest quality sportswear to both elite and grassroots sports worldwide, with an unbeatable turnaround and unrivalled customer service. Established in 2008, Akuma Sports was created from a passion for sport and a desire to deliver a simple but reliable solution for quality. We embarked on a journey to change the way kit purchasing was done in the UK by bringing manufacturing in-house and having full control over what is delivered. We design and manufacture all our teamwear in England which has been a significant contributing factor in the growth of the company since its inception. We are perceived as innovators in design and our brand proposition and product offering is constantly evolving.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fantastic service from Akuma Sports

Fantastic service from Akuma Sports! Tom and Lauren were amazing — so friendly, helpful, and efficient. Our tops arrived super fast, and we can’t wait to wear them at the festival. Highly recommend!

18 July 2025
Unprompted review
Rated 5 out of 5 stars

NCAA college kit

We (Quinnipiac University) have used Akuma for two years now and have had a great customer experience. Their design team is very efficient and able to do anything we request, the ordering process is very easy, and our items always arrive at or before the scheduled date they estimate.

6 August 2025
Rated 1 out of 5 stars

Raffle tickets don't work

I had a raffle ticket to purchase a gift from the shop but when I tried a dozen times none of it worked. I contacted the shop and they didn't know what was wrong... some prize huh???

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Always a brilliant service!

Always a brilliant service. From design to quote and production everyone is on the ball and ready to help.

I’ve used Akuma for all occasions from charity events to overseas tours and they’ve never let me down.

Mark, Mold Rugby Club / Dean Dogs

25 July 2025
Rated 5 out of 5 stars

Fantastic quality sports wear

Fantastic quality sports wear, made in the UK with incredible service.
The designers were really supportive answering any of our questions immediately, they really care about making sure you have exactly what you wanted.

The turn around time on bespoke uniform is the incredibly short. We went from order to wearing our kit in 2 weeks, everyone loves the new kit.

Couldn't reccomend this company enough, we won't be going anywhere else for sports kit in the future.

16 July 2025
Rated 5 out of 5 stars

Top Service and Top Product

I've been ordering rugby kits and merch from Akuma for my club in NYC for four years now and they have never disappointed! They work with our schedule, our special requests, and our sponsors. Their thorough planning and customer service (shoutout to Matt!) has saved our plans many times now. Highly recommended!

20 July 2025
Rated 5 out of 5 stars

Brilliant

Kit looks fantastic. The players are very pleased with the appearance, wearability, and the material. Team GB Disc Golf has never looked better

National Director English Disc Golf Association

21 July 2025
Rated 5 out of 5 stars

Brilliant company to work with

Brilliant company to work with, have always delivered on there promise. Our Hoddesdon OGI kits came out amazing and all other teams were commenting on them. Thank you to the whole team at AKUMA for all of there support, starting from Chris in sales, Charlie in design and Ellie in production . Fantastic team !!!

16 July 2025

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