Alan Boswell Group Reviews 282

It's a pleasure dealing with Alan Boswell Group. They are responsive, helpful and efficient and make the insuring process very easy.

Fortunately, we have never needed to make a claim. But we have always felt that we have been offered the best cover for our needs.

Timely reminders...clear explanations on paper and on phone. Prompt service

Very easy experience to renew the insurance fast and reliable service

great service as ever used Boewells for many years

Great service from John and the rest of the team, really helpful, and nothing too much trouble. Sensible and cheaper pricing than other places we tried.

Dear Sir

I would like to make a complaint about John (Landlord insurance) I spoke today on the telephone. he was rude and unhelpful

when I asked him to speak to someone else he said i am the manager and did not provide for me any choice to speak to someone else

he kept asking me questions ,He was not helpful

I would like someone else to speak to as i am not happy to speak to him anymore

Responsive, efficient and helpful

I was listened to and the company was able to lower the price for me to make it affordable it just felt like a genuine phone call

The team have always been super helpful and quick to respond nothing seems to much trouble. Would definitely recommend to others.

Very efficient and friendly service

Based on previous experience I continue to remain as a customer.

I contracted Eliza by email and phone regarding the renewal of the insurance policy, and she neither answered my call or replied to my email.

They give you ample to time to look over your chosen policy, and they are good at being competitive with their pricing; however they got important details wrong on my policy, but this was quickly rectified.

Great communication with any queries . Great price

We've insured our self-drive hire business with Alan Boswell for the last couple of years due to their simple hiring process and competitive pricing. We never needed to make a claim so hard to judge how good they would've been to deal with for that, however communication the rest of the time has been pretty awful. When we came to cancel our policy due to closing the business it took 2 weeks to hear how much a refund would've been and then almost another week to actually get the money back in our account. We had other insurance with other brokers who told us instantly how much the refund would be (and they were also only brokers, which was AB excuse) and we had the money back in our account within 3 days of asking to cancel.

Been using AB for car insurance for years, this year I got a quote for £4000 saying it was the cheapest they could find. I found an alternative quotes all under £1000. I realuse they have been ripping me off for years!

Quick simple and receipt arrived promptly

Payed for my policy by phone
the Peterson I spoke to was helpful and polite