Alanita Travel Reviews 

Worst travel agency. Took my money upfront through zelle and then increased my fare by $200 and still couldn't issue me a ticket. Also its been a month and still didn't get my refund back. Also the travel agents are very rude. Lost my time and money too through this agency.

Disappointed and raising awareness for users of Alanita Travel. While I went back to them a second time to buy tickets after getting one couple of years back, the experience has been very bad. Their agents don't call back or say lies and nobody returns the call back. Finally after buying tickets a cancellation due to covid reasons was a nightmare. Nobody calls back and then after some rapping with noise, they say new procedures of sending cancellation money via Zelle instead of credit card. There is no mention of Zelle when you buy the tickets that they will be needed while cancelling. I have canceled and paid the amount via Zelle and waiting for the refund. They say 10 weeks for refund. I have documented the entire process via email so that I can pursue other avenues if they don't refund. Totally disappointed and not sure I would recommend them.

One of the worst travel agents I have ever worked with. I booked my tickets on October 8th from Detroit to Bangalore ( 4 of them) and they collected the money within 2 days. After 6 weeks, they started calling me and making changes to my flight schedule as domestic flights are canceled. They did not fix the issue with airlines and eventually made me cancel my booking. Now we have to pay twice the amount.
Please let everyone know not to go with this travel agent

ADIL was the representative who called me when i reach out to alanita. He was so helpful for booking the tickets. He was so patience and of course there will be a delay in call back due to high income calls but he reach out to me on time and he is very helpful. Because of him i am giving full stars.

I Booked my upcoming travel tickets with Alanita Travels. I worked with Gayathri mainly and couple of other agents. They are so responsive and Patient. Available 27/7 and always try to find better prices and comfortable options and choices. Even after the booking they are still working on helping us on adjusting the issues with the Booking.
I will definitely recommend them to others.

I'm currently trying to book a simple round trip flight for myself and my spouse. In last 48 hours, I have taken 20+ calls averaging 10+ a day for one reason or another. This company possibly could be a scam - I have provided them with my ID that matches CC used for payment on their website at time of booking since my spouse's name isn't on my card. Additionally, I have filled out payment authorization form and shared same information via email and on call multiple times. In my opinion, It's. not worth the hassle even if this company isn't a scam. "I don't have my tickets yet even after all that".

I really liked SOFIA’s and KEITH’s customer service. They were so patient and helpful, made things easier for me. I would always approach Alanita for my travel booking needs.

I wish I could give zero stars for this travel agency. For rescheduling they charged me 165 dollars claiming that it is a difference in fare due non-availability of original class. I called Airlines (Emirates) and confirmed that original class was available and had I booked thru airlines I could have done the rescheduling for free. Its false information ( plainly a lie) from agent and his manager even though class was available. I would never go with them again and hope airlines cancels their contracts and deals with these guys.

I don't recommend to go with them. It is better to purchase ticket directly from Airlines. There is not much difference in price. I had to cancel my tickets due to COVID. Even though airline do not and did not change cancellation fee, Alanita claims that the airline is charing cancellation fee. But that is not true. I requested for a refund on airline website soon after I cancelled my ticket by paying $380 to Alanita. I got my full money back from the airline in a week. However, at the time of cancellation Alanita told me that it will take 4-6 weeks. Also they promised me that if the airline return full amount then they will return my cancellation fee (baring service charges) back. Now they are saying that it is their charges.

Please never book tickets from this agent they are robbers.

That deduct $375 per ticket in case of cancellations however Airlines charges a lot less somewhere around $135

So please be careful , good luck !!!!

I cancelled my ticket that I booked through Alanita due to pandemic.
Airlines returned all the money but Alanita charged money for cancellation though airlines returned all money. The asked us to send money through Zelle for cancellation.

worst experience with them airline gives full refund but this scma people charge service fee for fullrefund by airlines thats never told before but ticket checked with them because of covid situation if cancel ticket whats is situation, they said if airline refund we will refund full amount wihtout cost. now they are asking each ticket some charges rediculous dont buy tickets from them

We had the pleasure of working with Megha, she has been very helpful by providing different travel options and flexible dates as requested. has been patient and worked with us to complete our booking

They are fraudsters....they leach the money with cancellations. their employees are trained to rush you for booking and you will end up in going through cancellation or changes ...for which they will charge you. Nowadays the airlines are generous to waive the fee...these leaches are not.

Sultana helped us to book the best flights and was responsive throughout the booking process.

Had a great experience while book the ticket to India and Santosh was really helpful.

Had a good experience having my ticket / travel date changed to another date comfortably. Travel agent Charles helped us find the best fare ticket and answered all questions patiently. Have always had a good experience with Alanita travels and I am happy with their service.

Not honest company to work with. Stay away from this company and buy from airline directly. You have piece of mind. Don’t get into trap!

Mr. Uday from alanita travels was very helpful and kind.. he called pack promptly and gave all information..
Good luck and thanks uday

I have worked with Uday from alanita and he was instrumental in helping me to resolve all my queries and help me in booking ticket from India to USA in Avery competitive price. Uday - thanks for all your help.