Hello, Mr. Logan. Thank you for your excellent support and for making my travel arrangements go smoothly. I truly appreciate your patience, prompt responses, and careful attention to every detail.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Best experience both times to India and from India. Especially Kathir who took really good care and polite helped us throughout the process. Even though we made a small spelling mistake while booking... See more
I recently booked a ticket to India, ticket price is cheaper than other agents and direct online bookings. And the process is simple and staff are very friendly, helpful. I appreciate their call b... See more
Alanita Travel has been my go-to booking site for my US-India travel needs for over 10 years. Their team is consistently helpful and incredibly responsive. During my most recent booking (June 2026), I... See more
Company replied
Company details
Written by the company
Alanita Travel® has been the trusted choice for travelers seeking unbeatable airfare between the United States, India and beyond. The company has built a reputation for exceptional service and the lowest fares. With tens of thousands of satisfied customers, Alanita Travel® is now the largest U.S.-based travel company specializing in this route. Browse our website for sale fares, then contact us at 1-888-465-4282 or email alanita@alanitatravel.net. Whether online or over the phone, Alanita Travel® is your go-to source for the best deals-every time.
Contact info
303 Wyman Street, 02451, Waltham, United States
- 8884654282
- alanita@alanitatravel.net
- alanitatravel.com
4.7
Excellent
204 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Alanita provides incredible service and is always readily available whenever you need
David helped me cancel my flight and book a new one seamlessly. The team is incredibly supportive and always just a phone call away. Unlike other agencies that keep you on hold forever, they provide immediate assistance. I always book my tickets for international travel through this agency because Alanita never let me down. I highly recommend them!
10 June 2026
Unprompted review
Reply from Alanita Travel
Thank you so much for your wonderful feedback! We’re delighted to hear that David was able to assist you seamlessly with your cancellation and rebooking. Our team works hard to ensure immediate, reliable support, and it’s great to know that you’ve consistently experienced that with us. We truly appreciate your continued trust in Alanita for your international travel needs and your high recommendation. We look forward to serving you again!
Best Regards,
Alanita Travel
Logan was great and he was able to find…
Logan was great and he was able to find me a great price for my tickets on a short notice.
10 June 2026
Reply from Alanita Travel
Thank you for your wonderful feedback. We’re glad to hear that Logan was helpful, patient, and proactive throughout the booking process. We appreciate your kind words and look forward to assisting you again.
Best Regards,
Alanita Travel
Logan was so helpful and patient
Logan was so helpful and patient. He was following up on the booking and gave a very good options. He’s great 👍🏻
10 June 2026
Reply from Alanita Travel
Thank you for your wonderful feedback. We’re glad to hear that Logan was helpful, patient, and proactive throughout the booking process. We appreciate your kind words and look forward to assisting you again.
Best Regards,
Alanita Travel
Reply from Alanita Travel
Thank you for sharing your feedback. We’re glad the booking process went smoothly for you, and we appreciate the opportunity to assist with your travel plans.
Best Regards,
Alanita Travel
Quick booking Process
Hi,
Arjun, the travel agent, I worked with was very courteous and fast to get back with the ticket, itinerary information.
Thank you!
9 June 2026
Unprompted review
Reply from Alanita Travel
Thank you for your feedback. We’re glad to hear that Arjun provided quick and courteous support throughout the booking process. We appreciate your kind words and look forward to assisting you again.
Best Regards,
Alanita Travel
Excellent customer service
Logan helped me in booking a flight ticket and a great executive to work with. He patiently listened to my need and provided few options that will suit my need. Great experience and will definitely recommend.
9 June 2026
Reply from Alanita Travel
Thank you for the great feedback. We’re happy Logan could help you find the right flight with patience and care. Your recommendation means a lot to us.
Best Regards,
Alanita Travel
Dinesh was so helpful to find the right…
Dinesh was so helpful to find the right ticket for my dad who is traveling alone.
8 June 2026
Reply from Alanita Travel
Thank you for sharing your experience. We’re glad Dinesh was able to help find the right ticket for your dad. Ensuring a smooth and comfortable journey—especially when someone is traveling alone—is always our priority.
Best Regards,
Alanita Travel
Vamshi
Their prices are very good. Ask for Vamshi. He will take care of everything.
7 June 2026
Unprompted review
Reply from Alanita Travel
Thank you for the great feedback. We’re happy you had a smooth experience, and Vamshi will be pleased to know he made a difference.
Best Regards,
Alanita Travel
Emmanuel was courteous and made not…
Emmanuel was courteous and made not attempt to push the travel insurance on me. He explained well and was patient.
3 June 2026
Unprompted review
Reply from Alanita Travel
We appreciate your feedback on Emmanuel's service, and we're thrilled that his courteous manner and patience stood out during your interaction. Thank you for recognizing his efforts, and we hope to assist you again in the future!
Thanks and Regards,
Alanita Travel
Reply from Alanita Travel
Thank you so much for your wonderful review! We're delighted to hear that our customer service consistently meets your expectations. We look forward to continuing to provide you with excellent service in the future!
Best Regards,
Alanita Travel
Reply from Alanita Travel
Thank you for taking the time to leave a review! We are delighted that our service met your expectations, and we aim to continue delivering great experiences. Hope to see you again.
Best Regards,
Alanita Travel
Divya was very professional and…
Divya was very professional and knowledgeable with booking, rebooking and refund process
28 January 2026
Reply from Alanita Travel
We appreciate your positive feedback! It's great to know that Divya's knowledge and professionalism met your expectations during the booking and refund process. We hope to serve you again soon.
Best Regards,
Alanita Travel
Emmanuel was patiently addressing all…
Emmanuel was patiently addressing all our queries and helped in searching for air tickets from DFW to NEW YORK/Philadelphia and shared multiple options.
Excellent performance!
20 May 2026
Unprompted review
Reply from Alanita Travel
We appreciate your kind words about Emmanuel's service. It's wonderful to know he could patiently address all your queries and offer various travel options. Thank you for choosing us, and we hope to assist you again in the future!
Best Regards,
Alanita Travel
Helped through out during Booking…
Helped through out during Booking process patiently
19 May 2026
Unprompted review
Reply from Alanita Travel
Thank you for taking the time to leave such a positive review! We are thrilled that our team could provide patient support during your booking experience. We can't wait to help you again on your next journey!
Best Regards,
Alanita Travel
Impressed by the personalized service
Impressed by the personalized service. Looking for an emergency ticket same day, and I was able to get it in 30 min.
18 May 2026
Unprompted review
Reply from Alanita Travel
Thank you for your wonderful review! We are delighted to hear that our personalized service met your needs and that we could assist you with an emergency ticket so quickly. We look forward to helping you again in the future.
Best Regards,
Alanita Travel
Balaji
Balaji, thank you so much for all your help with our India ticket booking. We really appreciate your patience and support throughout the whole process, especially with the cancellation and rebooking. It was a stressful situation for us, and you handled everything so calmly and patiently. Thank you again for going above and beyond to help us.
17 May 2026
Reply from Alanita Travel
We appreciate your positive feedback! It's wonderful to know that Balaji's calm and patient approach made a difference during your stressful situation. We hope to assist you with any future travel needs.
Best Regards,
Alanita Travel
David was very knowledgeable and quick…
David was very knowledgeable and quick in helping with the international booking. He was thoroughly reviewing the dates and prices, for me to get a good deal. I will definitely recommend Alanita to my friends and family.
Thank you!
16 May 2026
Unprompted review
Reply from Alanita Travel
Thank you for your kind words and for recognizing David’s expertise and efficiency. We're glad he could assist you with your international booking and help you find a great deal. We truly appreciate your recommendation and look forward to serving you and your friends and family in the future.
Best Regards,
Alanita Travel
Buyer Beware
Buyer Beware: Forced Zelle Payments for Flight Changes: I am giving this company 1 star only because there is no option to give zero. Honestly, my experience was far worse and does not deserve even a single star.
I genuinely do not understand how this company operates for U.S. customers. I needed to change the date on an already ticketed flight and was fully prepared to pay the fare difference. However, despite the original ticket being purchased using a credit card, this agency refused to accept any payment method other than Zelle for the additional charges.
We are not talking about a small amount - in my case, the payment requested was over $1,000. Expecting customers to send such large sums through Zelle, where there is little to no transaction protection, is completely unreasonable and highly unprofessional. Any legitimate travel agency handling high-value transactions should provide secure payment methods such as credit cards.
What makes this situation even worse is that this “policy” was never clearly disclosed during the original booking process. Had I known upfront that future ticket changes would require unsecured Zelle payments only, I would never have booked through this agency in the first place.
Every concern or question I raised was met with the same robotic response: “It is our policy.” No flexibility, no customer consideration, and absolutely no accountability. The so-called discounted fares are simply not worth the stress, financial risk, and horrible customer service experience.
My sincere advice to anyone considering this agency: stay away and do your research before booking. This experience has been frustrating, disappointing, and feels like a complete ripoff disguised as a discount travel deal. Don’t fall into this trap.
15 May 2026
Unprompted review
Reply from Alanita Travel
We’re sorry to hear about your frustration. Unfortunately, especially when Travel is within the next few days, when making date changes we take Zelle payments only as with past experience unfortunately, there are clients that will make date changes and then dispute the charges if they change their mind to Travel in the next few days. We are sorry this is an inconvenience for you, but this is a policy we follow. We hope you understand our situation.
Thanks to David from Alanita Travel on…
Thanks to David from Alanita Travel on the change of date. Totally peace of mind & the reason to go thru AT on my travel bookings.
16 May 2026
Unprompted review
Reply from Alanita Travel
Thank you for your kind words. We're glad David was able to assist you with the date change and provide peace of mind. Your satisfaction is our priority, and we're pleased to hear that booking through Alanita Travel has been a positive experience for you. We look forward to helping with your future travel plans.
Best Regards,
Alanita Travel
Customer
Hi,
We booked our tickets to India with the help of David, and his service was excellent. He was very helpful throughout the process. We called him multiple times, and he answered all our questions very patiently, especially compared to other agents. He also helped us book the tickets according to my requirements.
Thank you.
13 May 2026
Unprompted review
Reply from Alanita Travel
Thank you so much for sharing your experience with us. We’re delighted to hear that David was able to assist you so thoroughly and patiently throughout your booking process. Providing attentive and personalized service is something we take great pride in, and it’s wonderful to know that David met your expectations.
We truly appreciate your trust in us for your travel plans to India, and we look forward to helping you again in the future.
Best Regards,
Alanita Travel
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.