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albelli Reviews 

71,207
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

De Albelli software for making the foto books is perfect. It allows you to be very creative. The quality of the foto books is also very good. And I appreciate their fast and safe delivery very much.

Rated 5 out of 5 stars

I’ve ordered from Albelli a couple of times before and have always been happy with their quality products. This time, one of my forex photos arrived without a hanging system. I reached out and Maja fr... See more

Rated 3 out of 5 stars

Client service was excellent. I was unhappy with the first print of a photobook - photos were flat with little contrast or depth even through photos were taken on an iphone pro. Client service were so... See more

Rated 4 out of 5 stars

The program is easy to use and offers several options to make a very nice photobook. The delivery service is also very fast. I prepared my first book ever and was very happy to see a fantastic result.... See more

Company details

  1. Photo printing service
  2. Gift shop

Written by the company

Wij zijn er voor de verhalen. De mooie, de ontroerende, de verhalen die je steeds opnieuw wilt horen. Wij houden je verhalen levendig als op de dag dat je ze beleefde, zodat jij terug kan kijken op je hoogtepunten en je verheugen op die komen gaan. albelli begon in 2003 met de verkoop van fotoboeken in Nederland. Daarna werden de activiteiten al snel uitgebreid naar diverse Europese landen en het Verenigd Koninkrijk. Tegenwoordig kunnen klanten ook bij ons terecht voor wanddecoratie, kalenders, kaarten en andere fotoproducten. albelli NL maakt deel uit van Storio group. In totaal voeren we acht merken in veertien verschillende landen en bedienen we meer dan 11 miljoen klanten. Daarmee zijn we een toonaangevend bedrijf voor persoonlijke fotoproducten in Europa. Wij blijven ons vernieuwen, zodat onze klanten hun mooiste herinneringen met elkaar kunnen blijven delen. We brengen momenten tot leven, elke keer opnieuw. Breng jouw verhalen tot leven met onze persoonlijke fotoproducten van hoge kwaliteit, zoals fotoboeken, wanddecoratie, kalenders en cadeaus. Met onze innovatieve software maak je in een handomdraai van iedere creatie iets unieks. Verwen jezelf of verras een ander met een attent cadeau. Onze fotoproducten worden met de grootste zorg gemaakt. Zo kun jij al die mooie momenten herbeleven – groot, klein, gepland of onverwacht – en ze jarenlang dicht bij je houden.

Klanttevredenheid gegarandeerd

Wij willen dat je bij ons een onvergetelijke ervaring hebt.

Wij willen dat je bij ons een onvergetelijke ervaring hebt.
Kom je er niet uit bij het creëeren van je product? Ben je niet blij met je bestelling? Indien je ergens ontevreden over bent, aarzel niet om contact op te nemen met onze klantenservice, we bieden graag een passende oplossing.

Contact info

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Laatste aanbiedingen

Bekijk onze deals om je fotoproduct tegen de beste prijs te ontvangen.

4.3

Excellent

TrustScore 4.5 out of 5

71k reviews

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4.3

All reviews

(71,207)

3,240 reviews in the last 12 months

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Rated 2 out of 5 stars

Disappointing quality

Normally I order my photoalbum at HEMA but because the albelli site said delivery would be within 5 working days I decided to work with albelli.
The book was delivered 2 days late. But I’m mostly disappointed in the quality of the pictures. I used the premium option but the colours and contrast are not good and the photos are not sharp enough (I used high quality photos).
I’ll will try again with the HEMA

19 January 2022
Unprompted review
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Reply from albelli

Dear MS,

Thank you for sharing your review on Trustpilot.

First of all, our sincere apologies for the delay of your photo book and that your order was delivered later than the estimated delivery time of five working days. We also understand that your photo book doesn't meet the expectations. The premium layflat binding has to do with the way the pages fall open (flat instead of with the curve in the middle of a book). The colors should be in the same high quality as we strive for. Unfortunately we couldn't find any contact details to reach out to you. We would like to offer a fitting solution. If you would like us to look into this for you, you could kindly send us an email with your order number to klantenservice@albelli.nl>

Our sincere apologies again fro any inconvenience caused.

Kind regards,

albelli

Rated 5 out of 5 stars

Albeli has big variety

Albeli has big variety. Good offers. Nice products abs amazing customer support. Big fan for many years. I use it for all my photo products. Would be nice to have also free shipping above a certain amount.

16 January 2022
Rated 5 out of 5 stars

Great!

Easy to make beautiful printed photo books, which we can also share with friends online. And the photo cards are of high quality. Wonderful to share and to. keep enjoying special moments in this way.

24 December 2021
Rated 2 out of 5 stars

I have made 2 XL photo books with…

I have made 2 XL foto books with hardcovers, and the quality was superb and the service probably the best I have ever experienced!

Thank you very much Albelli for making a photo book so much easier and creating very happy smiles!

Keep up the good work you are amazing! I give you a 10 out of 10

4 November 2021
Unprompted review
albelli logo

Reply from albelli

Dear Mrs. De Winter,

Thank you for your positive review on trustpilot.
We are happy to hear that you are satisfied with our service and the outcome of your order. We see that you are otherwise very positive and we appreciate that very much. Despite your positive words, you have given us 2 stars as a rating.
If this is a mistake, would you mind adjusting the review for us? You can find out how this works at: https://support.trustpilot.com/hc/nl/articles/201839063-Update-or-delete-a-review

If you have any further questions or suggestions, please do not hesitate to contact us via klantenservice@albelli.nl.

Kind regards,

Albelli

Rated 5 out of 5 stars

Prima fotoboek

Prima fotoboek, site en software.

19 July 2021
albelli logo

Reply from albelli

Beste meneer Voorhoeve,

Hartelijk bedankt voor uw beoordeling op Trustpilot.
Wat fijn om te vernemen dat u tevreden bent over onze service, producten en diensten!

Mochten wij u in de toekomst ergens mee kunnen helpen dan kunt u contact met ons opnemen via https://klantenservice.albelli.nl/hc/nl/articles/360007295239-Contact-details.

Met vriendelijke groet,

albelli

Rated 5 out of 5 stars

Simply the best

Albelli just have simply settled the program for make nice photobook and living room decorations, high quality of the products and even in this extraordinary time,fast delivering. Ready make another products.

1 April 2021
Rated 5 out of 5 stars

Great photobook quality

Great photobook quality with a nice discount! First year photobook about the first year of my daughter. She loved it! I select the lay-flat option which is quite useful and easy for my kid to see the photos.

1 April 2021

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