Martin etait surperbe! He set up his station discretely, texted me once he was set up. Was pleasant and accommodating to everyone that went to see him. He was a pleasure to work with! We look fo... See more
Company replied
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See what reviewers are saying
Product got sent on the other side of the country. No idea what is happening with it . We were guaranteed to received it before Christmas. Look like it is lost 5000 km away due to shipper mistake.
Company replied
We bought 4 APC-90 by mistace (need onky one) because we taught a problene command, and a guy call me too ask if that was ok with 4 APC-90. he will rembourse me for the extra buying.
Company replied
Good communication with the CSR representative. I entered a promo code at the end and they forgot to add it to my order. Contact the CSR once I got my order to advise something was missing and next da... See more
Company replied
Company details
Written by the company
Depuis 1989, Alco Prevention Canada offre aux particuliers et aux entreprises des éthylomètres, éthylotests, détecteurs d’alcool électroniques et à usage unique, la location d’appareil à usage multiple, des tests de dépistage de drogue et des appareils d’aide à la conduite en plus d’un programme complet de formations en prévention d’alcool et de drogues en milieu de travail.
Contact info
4800 Autoroute 440, suite 3, H7Y 2A8, LAVAL, Canada
- 18888638660
- info@alcoprevention.com
- alcoprevention.com
4.4
Excellent
182 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Alco Prevention Canada
Merci pour vos belles étoiles et votre commentaire
Reply from Alco Prevention Canada
Merci take care
Great website
Great website, easy to shop and compare the products. Fast shipping, great customer service!
24 February 2024
Reply from Alco Prevention Canada
Thanks for your comments . We appreciate
Reply from Alco Prevention Canada
M. Juneau . Nous sommes d'accord avec vous . Les expéditeurs nous chargent 13 $ plus une multitude de frais qui ne font souvent pas de sens ...Ça fait des frais d'expédition dispendieux.
Reply from Alco Prevention Canada
Merci M. Viens . Très apprécié
Reply from Alco Prevention Canada
Mrs Bruhn,
We got your order on a saturday ( feb , 3rd ) and we shipped on monday the 5th as there is no shipping on weekends. So there was no delay . Shipping to Nova Scotia took 7 days as you received on Feb 12th . Unfortunatley, we cannot control logistics when we hand out to shipping companies. We sincerely think we did our best shipping on time when we came back from week end. That being said we hope that you like what you have ordered . Best regards and have a nice day .
Reply from Alco Prevention Canada
M. Lavallée , vous avez raison . Notre erreur . On vous envoie votre appareil dès aujourd'hui . On apprécie le fait que vous nous ayez donné une 2 e chance . Bonne journée
Great recommandation and top notch…
Great recommandation and top notch customer service
15 January 2024
Reply from Alco Prevention Canada
nice to read this , thanks
Very happy with the products and the…
Very happy with the products and the delivery is fast Will order again with them
3 December 2023
Reply from Alco Prevention Canada
Merci Thank you
Reply from Alco Prevention Canada
Très content de lire ce commentaire, merci .
I received what I order.
1 September 2023
Reply from Alco Prevention Canada
merci votre note est apprécié
Good communication with the CSR…
Good communication with the CSR representative. I entered a promo code at the end and they forgot to add it to my order. Contact the CSR once I got my order to advise something was missing and next day, I got it in the mail.
28 August 2023
Reply from Alco Prevention Canada
Merci M. Bertrand
Fast shipping and good communication
22 August 2023
Reply from Alco Prevention Canada
We are glad to hear that . We have a team dedicated . I will share with them . Thanks
Reply from Alco Prevention Canada
Thanks tou for your comments . We appreciate . Merci
There was a problem with my promo There was a problem with my promo code . They fixed the problem right away
There was a problem with my promo code . They fixed the problem right away
4 June 2023
Reply from Alco Prevention Canada
Merci de votre commentaire , au plaisir
My experience was great
My experience was great ,
Customer service from Stephane
and staff
10 May 2023
Reply from Alco Prevention Canada
We appreciate your comment , thanks
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